been a verizon customer 40 + years, 1st 35 it had zawesome customer service. today, it has zero…read morecustomer service. no lie. not to mention the fraudulent billing practicrs & the junk phones they now sell...from a+ to f is a disgrace & the ceo's could care less. money, root of all evol verizone stands for. (evil)..cant wait to become a non-customer. wont be looking back or missing this greed focused co. (p.s. seen many "giants" fall cuz they lost sight of what made them giants...us people...its always been us that made them giants. shame...in...them! ) my star needs a minus before it. .

We were sent away with a deactivated phone. For 2 days we were under the impression we needed…read moreaccess to the Apple ID to active the phone. We went to the Apple Store and were told our carrier, Verizon has to activate the phone. So we went to a different Verizon store and they chuckled and said "we don't claim the flint location" Our phone is now activated and working. Thank you to the Lansing, Verizon store.

Recently my family had made the decision to upgrade our family plan. I, personally, do not need…read moreall the upgrades so I decided to leave the group and venture out on my own. It is never as easy to leave a plan as it is to get signed up! After long waits on hold and several referrals to other numbers to call, I was at the end of my rope. Thankfully my family was still at the store and completing their upgrade and getting their new phones. Brandon Stanley, the person at the store helping them, stepped up and was able to resolve the issues and get me the transfer PIN number required to change my service! Thank you Brandon! Brandon is at the 4144 Miller Road location in Flint. Go see him if you need help with your service.

This reviewer has always found this T-Mobile store on Miller Rd with a rather friendly,…read moreknowledgeable staff of sales representatives. Sometimes one must wait; however, one is placed on a list when entering said store and usually the information and required answers to any questions are given in a totally professional manner. One such sales representative is Hawkins Whitehead. He is extremely knowledgeable, friendly, and has the total patience of the biblical individual, Job. This client found him to be extremely helpful with some of the major issues with the Apple 1400. His demeanor shows professionalism with an interest with his clients. This client had numerous major issues and Hawkins, patiently explained and solved all of the select problems, with the Apple 1400. The manager of this particular store is also a great 'people' person and this the client certainly gives this T-Mobile store very high recommendations; moreover, the location on Miller Road is very excessive able from I-75.

Everything. I have been a customer for 30.years. I have never been late and have an expensive…read moreplan. I arranged auto pay due my brain lesions abd it's easier for me. After months, they decided not to take out a payment. No letter. No email. They just cut off my service. It is impossible to actually speak with a human. I would not recommend comcast to my worst enemy

I wish to express my gratitude to Justin, the technician who attended to my service on December…read more22nd, for effectively resolving a complex issue with my Wi-Fi. The sales department also demonstrates commendable patience.

I reached out on a local group for assistance with an apple MacBook, this company responded quickly…read moreoffering to assist with my issue in factory resetting my laptop. He had very quick response time, very friendly & helpful and was able to assist quickly! Highly recommended!! I will definitely contact again for future needs. ​

From the owner: Welcome to NexGen IT Solutions, your premier IT Managed Service Provider dedicated to delivering…read moretop-notch technology solutions tailored to your business needs. With a commitment to excellence and a passion for innovation, we offer a wide range of services, including network security, cloud computing, data backup and recovery, and 24/7 IT support. Our team of certified professionals is here to ensure your technology infrastructure is robust, secure, and efficient, allowing you to focus on what you do best—running your business. Choose NexGen IT Solutions and experience the future of IT management today! Reach out today at (810) 420-8737 for a free consultation.

The worst company I have ever had to encounter. Trying to talk with customer service to resolve my…read morefather's problems was absolutely horrible! After literally being transfered a minimum of 3 times per the 5 different phone calls in one and a half weeks and spending and hour each time on the phone call, my patience was expended. I would stay as far as possible away from this company. They are awful, difficult to understand, and are not prompt on outages. Canceling the service was even more difficult. There are a million different departments they transfer one through, only to have to have a follow-up call to confirm on another later date and explain everything AGAIN! If I could give a negative score I would! Run away from this company. Horrible!!!