Terrible customer service, rude, and very unprofessional. They will lie to you for a commission. I watched as the two behind the desk argued who would write me up for a commission. Also Reginald Gloster, an employee at the store put a customer on speaker phone so the other employees could hear how angry she was as they both laughed. Reginald cost me about a week of my time and about $100 worth of accessories for a phone I never received. The last contact I had with this store is when I called to express my concerns and find other options... I was told by Mr. Gloster that he was busy and would call me right back, he never called me back. If I decide to stick with Verizon I will never go to this store again. The folks at the Miller Rd location use much better customer service. read more