Karl was great! Completely trust him and appreciate his attention to detail. I highly recommend him!read more

Very prompt and knowledgeable! Great installation and communication. Cleaned up well as too!read more

No response when I contact them. Just an automated respnse that said I had reached them after…read morehours. They should have respnded by text email or phone if they want my business.

From the owner: We strive to offer the very best quality of service in every endeavor. We never settle for second…read morebest, and always have your satisfaction set as our top priority. It’s who we are, and we're proud of it.

I had lost a full week of projects when my computer died. I ordered a new one on line but it…read morearrived with no working video. Desperate, I contacted Inland. I took my new (broken) PC in and they had it fixed and running that afternoon! You probably won't get that kind of turnaround normally, but they did a great job, very friendly & accommodating. Also, masks are worn in the store. I am beyond tickled with the service they gave!

From the owner: Specializing in: - Computers & Computer Equipment-Service &…read moreRepair - Computer & Equipment Dealers - Telecommunications Services - Internet Service Providers (ISP) - Printers-Equipment & Supplies - Computer Technical Assistance & Support Services - Computer Printers & Supplies - Computer Service & Repair-Business - Utility Companies - Computer Security-Systems & Services - Computer Data Recovery

I went into the store trying to upgrade my iPhone 13 Pro on my account. The rep had no name tag on…read moreand told me that I could not upgrade my phone because his manager doesn't allow him to do upgrades. I think that the rep that helped me was very unprofessional and I would not recommend anyone to go to this location. If he had done the upgrade for me, I would have brought my father in law to the store to sign for internet service and open up an account under his name.

As if Ottawa already has the worst of any franchise, you can't call there for assistance on your…read moreaccount, because when you call, the phone there automatically disconnects without ringing, or it's a busy signal, like the phone is purposely off the hook. My past experiences there haven't been good, as they've been rude and disrespectful, and don't care about customers or customer support. I've had them for over 20 years and it may be time for a change, because they're now charging as much as Verizon, for terrible and substandard service.

Unbelievably rude staff. Would not even give them 1 star if I could. Came in to transfer an old…read morephone to a new phone and the guy was standing behind the counter, I stood there for a moment and then said "hello" the guy looked up and said "hello" extremely rude, then I said "can you help me?" He then said "can't you see I'm helping someone else?!" As though me being there was a huge inconvenience. I asked him if he was always rude to people like that and he snapped back and asked me if I was. I walked out and then came back to ask him for a managers number and his name which I think was a fake name because he paused then I left. Went to the other one on Rangeline and they were very polite and helpful.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.