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    Verbal Beginnings

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    Micro Center

    Micro Center

    2.9(326 reviews)
    18.4 mi
    $$

    I've spent thousands of dollars consistently at this Micro Center location over the past year,…read moreprimarily on higher-end PC components. Unfortunately, my experiences have repeatedly involved inaccurate guidance from staff and a lack of follow-through when issues arise. During a workstation build, I purchased a motherboard and was told confidently that it supported four NVMe SSDs. Based on that advice, I was sold four NVMe drives at the same time. After getting home and installing everything, I discovered the fourth "slot" was actually a Wi-Fi NVMe slot, and Micro Center does not even carry an SSD compatible with it. This should have been identified at the point of sale, especially since the motherboard and SSDs were purchased together. In that same build, I was also sold a Wi-Fi PCIe card alongside an AMD motherboard, despite the box clearly stating it was not compatible with AMD platforms. Again, this was sold with confidence by staff while all components were being purchased together. I also ran into a fitment issue with an AIO cooler. I explicitly told the associate I was using a Corsair Obsidian 1000D case, and the rep looked up the case and assured me a 360mm AIO would fit. After getting everything home, I found that the case requires a 420mm AIO in the top configuration. The unit I was sold also appeared to be an older, unbranded model pulled from the back rather than a clearly current, well-documented option adding to my concern about the recommendation. More recently, I placed an in-store hold on a Bambu Lab P2S combo after confirming availability with an associate and was given a printed hold slip with a date and timestamp. The next day, while on my way to the store, I received a call saying the unit was no longer available and had been "allocated to online inventory." The paperwork I was given showed zero web orders, and I was told the people who could explain the allocation weren't available. I was then told a manager would follow up when new inventory arrived. I waited through a holiday, called again, and was told the manager was busy and would call me back. That call never came. As of today (Thursday), the store's website shows eight units in stock, yet no one ever contacted me. At that point, it's hard to avoid the conclusion that either follow-ups aren't being tracked or customer commitments aren't taken seriously. I understand that inventory sells out and mistakes happen. The issue is the pattern: incorrect technical guidance at purchase time, documented assurances that aren't honored, and repeated failures to close the loop after escalation. For a store that markets itself on knowledgeable staff and expert advice, this has been disappointing. I'm leaving this review so store leadership is aware. I want to continue shopping here, but based on repeated experiences, it's becoming difficult to trust the guidance or the follow-through.

    I'm pretty new to Micro Center, but I find it amusing the decor reminds me of the corpse of a Fry's…read moreElectronics (rest in peace, my dudes). In terms of PC parts they're technically here, but it's not really kid in a candy store vibe for tech that I was hoping for. I've only ever done purchases, never had to get tech support so can't speak on that angle. It's a little better than buying parts on Newegg, but sometimes the variety of parts leave little room for variety. When I specific tech concerns for my rig, some of the staff kind of gave me the path of least resistance answer like "we don't do that here", not even at least trying to attempt to solve my problem or tell me where else I should go. Was hoping this would be a good spot to go if I ever did need tech support, but that doesn't seem to be the case here.

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    Micro Center - Refuse to endorse MicroCenter due to the poor experience today. Discarded the $2 reusable bag due to their branding.

    Refuse to endorse MicroCenter due to the poor experience today. Discarded the $2 reusable bag due to their branding.

    Micro Center
    Micro Center - Storefront

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    Storefront

    Apple Tysons Corner - Apple products

    Apple Tysons Corner

    2.8(270 reviews)
    28.0 mi
    $$$

    Pre-ordered a new iPhone as soon as they became available (need a camera upgrade) and made an appt…read morefor the following Friday at 9:30 am. Arrived shortly after my appointment time and was thankfully able to avoid the long line that was waiting for the store to open at 10 am and was brought into the store in about 5 minutes. Tionna (manager) is sharp, quick thinking, kind, friendly, easy going and clearly knows what she is doing! She is Black girl magic at its finest! Ole dude (not really old but I didn't get his name) wasn't trying to help me change my payment method for the new phone. Tionna overheard my request and did her best to instruct ole dude on how to help me after he told me it was too late to change to a payment method. Maybe he is new. And, please don't start out by saying what can't be done! It sounds lazy! Tionna figured out how to address my issue quickly and sent me on my way on to the Verizon store on the other end of the mall to get my eSIM card activated. Thanks Tionna!

    From a customer perspective, this location is pretty pain-free. From reservations to off-the-shelf…read morepurchases, they all go fine. They've even hooked me up with some pretty friendly discounts with school and work over the years without me asking, so I've appreciated the heads up. From a service perspective, this location definitely has gone hill a bit. I'm not too sure if it's a census issue, but it feels like nowadays Genius Bar has twice the customers with only 2/3 of the available team members. Doesn't matter if I show up 30 minutes early for my appointment, somehow I'll still get somehow 30 minutes past my appointment, sometimes even behind walk-ins who came after me. Time for service also seems to have gone up. When I'm dropping off stuff for repairs, doesn't really matter to me if it takes days or weeks. But simple things like battery swaps have somehow gone from 1 hour waits to 3 hour waits for first time morning appointments, it's insane. I'll keep going cuz I have Apple Care and often times it's more free than not. But if it weren't for this location being in a mall, I wouldn't be a frequent flyer at all.

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    Apple Tysons Corner - New computer

    New computer

    Apple Tysons Corner
    Apple Tysons Corner - 13. Fire engine red. 256 gb.

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    13. Fire engine red. 256 gb.

    Expeditions With National Geographic - Blue footed boobie!

    Expeditions With National Geographic

    1.7(27 reviews)
    21.9 miDowntown

    Truly rotten experience: -Tour sent into a war zone…read more -No information from NatGeo sent to customers -Empty promises of "we are watching the situation" -Tour cancelled too late while enroute even as the entire American naval armada is present in the Gulf -No help in securing emergency evacuation -No one on return to US compensating customers for cancelled tour -Frequent phone calls to secure refund status turned away with "a VP is now looking into the situation" -Truly a pathetic organization: disempowered customer service; runarounds on refunds; failure to safeguard customers when war is obviously about to break. NatGeo is the used car lot of the tour industry and a scummy bottom of the barrel set of ethics.

    If you're independent and adventurous, these cruises are NOT for you. We went on the National…read moreGeographic Lindblad trip through Costa Rica expecting an "expedition" as described. It felt like we were in a kindergarten class field trip. Every single minute of the trip was scripted and chaperoned. The "excursions" primarily took us to areas we could have easily gotten to by land had we planned the trip on our own (with maybe one exception). Every hike was actually a nature stroll and you were required to stay with a group including their guides the entire time. The "highlight" of the trip was supposed to be hiking to waterfalls...that turned out to be three hours on a tour bus to a hotel that marketed mediocre waterfalls. Even on the hotel grounds we were required to stay with a group and tour guides all day. The zip lining in the hotel property was incredible, but something we could have easily done without going through National Geographic. Every night there was a mandatory briefing in the lounge before dinner which interrupted the sunset views. We skipped the briefing one night to watch the sunset and see a huge pod of dolphins, the cruise director came out on the deck and made everyone come inside. Based on the advertisement, we were not expecting a luxury cruise and were ok with in order to experience a true expedition. Since that wasn't the case, we were disappointed by the lack of activities on the ship...no TV in the room, no pool, hot tub, etc., just a few board games. Again, this would have been fine if the adventures made up for it. I will say that the food was incredible and the hospitality crew was fantastic.

    Photos
    Expeditions With National Geographic - Woah! Giant Turtles!

    Woah! Giant Turtles!

    Expeditions With National Geographic - Just a sea lion saying hello!

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    Just a sea lion saying hello!

    CMAG & Associates

    CMAG & Associates

    5.0(1 review)
    17.2 mi

    I just took my BLS here and my experience was great! The office is very clean and welcoming and the…read morestaff were very friendly. The price for the class was affordable and you really get bang for your buck since everything is included. Tia was an amazing and patient instructor and I left feeling more than prepared to save a life if needed. The class materials were very clean and you can tell they take care of their dummies. I could see the instructor wiping them down and placing a protective film over the mouth so I didn't feel like I was getting germs from other students. The class was small enough for all of us to have our own dummy and (adult and infant) and I even got to take home a textbook for my own reference. Tia made sure to tell us what page each video was referring too and I was able to take notes and underline things as we went along. Thanks to Tia, I passed the test on the first try. I also received my new BLS card in my email the same day. I truly appreciate the CMAG team and definitely recommend them for their CPR classes. I will definitely be returning here to renew my certification in 2 years.

    From the owner: CMAG & Associates, LLC is a premier healthcare and behavioral health consulting firm specializing…read morein innovative solutions, including remote patient monitoring, strategic planning, Open Access model implementation, accreditation preparation, and value-based care strategies. Founded in 2014 by Cathy Mays and Dr. Angela Gustus, CMAG empowers organizations to serve vulnerable populations through cutting-edge technology, human resources management, billing and credentialing, healthcare administration, and data-driven decision-making. With a focus on professional development, CMAG offers research-based training to enhance leadership skills and organizational growth.

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    CMAG & Associates
    CMAG & Associates
    CMAG & Associates - CMAG Group delivers innovative healthcare technology and consulting solutions to enhance patient care, streamline operations

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    CMAG Group delivers innovative healthcare technology and consulting solutions to enhance patient care, streamline operations

    Verbal Beginnings - specialed - Updated May 2026

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