After 2 years of being a very happy, proud resident at what was originally presented as a classic,…read morebeautiful luxury facility (used to look like a 5 star resort!), we are absolutely gobsmacked by the new "renovations". Clearly Federated did not invest in a luxury designer. They hired a budget conscience decorator or service that found the cheapest solutions. They just completely re-carpeted the entire common areas with the busiest, cheapest looking mish mosh of vomit carpeting that I have never seen the likes of in a luxury setting. Not only is it extremely disorienting and distracting to people already feeling unsteady, but none of it matches from one room to the next, no cohesiveness and zero design or style. My poor mother gets dizzy trying to walk on it, other residents have mentioned they can not roll their chairs or walkers smoothly on the extra plush textured carpeting. The common conversation amongst the residents is the incredibly tasteless design decisions made for this reno, this has upset everyone in the building! I refer to it as vomit carpet because one would not notice if someone was to actually vomit on it. It would just blend in. Assuming they wanted something that would not show dirt - they succeeded because it is so incredibly busy and distracting you would not notice anything spilled or stuck in it. Federated took all the class and luxury out of this gem and made it look like public housing. For what the resident's pay to live there, they should have invested in a classic style and not gone so cheap, modern and extreme to have mismatched patchworks of various busy carpet designs randomly placed every inch of the facility. If we had toured it today my mom would never had agreed to move there. Sinai Residences is no longer dressed to impress. Classic, stylish, and luxurious has been replaced with common, cheap and institutionalized.

I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

Candy is a consummate professional that knows her trade very well. She is my trusted resource as a…read moreSenior Real Estate Specialist when I come across seniors who are in need of her services who no longer can live at home. She cares about her clients and is patient and knowledgeable. You will not be let down if you reach out to her! Thank you Candy!

Melissa was very perceptive. She pick up on the needs of our family members. She was kind…read more She never tried talking us into something that didn't fit our loved ones needs. Several of the places were beyond our means. Very quickly she recognized our needs. She did extensive research. Through her diligence and patience she found us the perfect place. Thank you Melissa

I lost my wife after 39 wonderful years. Her last 14 months were confined to a wheel chair. The…read morelove and support 24 hours a day were relentless. The staff were always interacting with Francoise and brought others together creating a happy and calm envirment. There was always an activity that worked in such a way all the residents could react. A huge thank you to the staff and management for always providing a loving environment and the 100 percent support. George D

If you're considering Artis, DON'T, just DON'T. They're all peaches and cream until you sign your…read morelife away with legal documents, give them a non-refundable check for lots of money, place your loved one there, and then find out the real story. Note that they are a "for profit" company, and they are currently about 12% more expensive than equivalent memory care facilities in Boca Raton (by my own research). I am currently a full-time caregiver for my wife who has Parkinson's, dementia and full incontinence. As a part of planning for the future, I wanted to see what memory care facilities were like. How did my wife tolerate them? How was the care? Etc. I talked with the Artis sales lady, had a brief tour, and eventually signed up for a two-week minimum "Respite Care" residency. "Respite" wasn't the goal. This was a trial for me, my wife, and Artis. I intended to visit often and check out the care. They required an up-front, non-refundable check for $5,600.00. I moved my wife into her room, then visited unannounced over the next couple of days. Maybe I shouldn't have been, but I was shocked at the environment. Imagine the worst movie scenes of insane asylums. There were about three or four people, probably with Alzheimer's, who were constantly screaming at the top of their voices. They disrupted all of the group activities that made up the better part of the day (meals, TV room, group presentations). Once, I visited while the staff were serving lunch, and the screaming was still present. My wife had a big BM in her pull-ups, and they were going to sit her down at a table for lunch! Members of staff were unavailable (they were very busy). I ended up changing her myself in her room. I decided that I was not going to subject my wife to that nasty environment, and I checked her out after two of the 14 days. I asked for some of the money back, but of course they totally refused and pointed out the legal documents specifying the "non-refundable" fees. Yes, they are legally correct, but on a human scale, they could have been more flexible. Upon checking out, I found that there was at least one missed care item. My wife needs Miralax every day in her tea at breakfast. The bottle I gave them still had the seal in place! Instead of a Artis, or a place like it, there might be another option for you. If there is any way you can manage it, and for approximately the same price, you can have a live-in caregiver. That way, instead of random nurses performing all of the care actions, spreading themselves over multiple patients, you always have the same caregiver who is trained in the specific needs and methods required for your loved one. That's the next test I am working on. See the review by Ayla A. above. I totally agree with her!

Great place and beautiful campus. New to the area and just love the loving kindness vibe. It is…read moretruly amazing to be able to be a part of this campus.

My loved one spent a few years at St. Andrews the majority of the time, he enjoyed it…read more Unfortunately he had an injury and fell and was injured and they couldn't locate him for 5 hours even though he had his location bracelet on. From what I now understand, it tells the office who needs help but doesn't let them know where they are located. He passed away a month later. Now I am having issues being refunded the money that is owed back to me. TJ won't answer the phone and is not returning my calls and we moved everything out over 2 months ago. it's important to know the right questions when moving into this location.

My mother is in assisted living at 5 Star. We have reported that items are being stolen possibly by…read morestaff as they are the only people to enter her room. Management was informed are seem unable to stop the situation. It's sad to see objects of sentimental value stolen. We have removed valuable items But even sentimental item with minimal value disappear. My advice if you're considering 5star is not take anything of value with you (either monetary or sentimental value) as they disappear.

Great senior community for independent and assisted. Large apartments with lots of closet space,…read moregreat food and amazing activities. Highly recommend.

My 83-year-old mother was transferred here following a bout of pneumonia. Overall, the experience…read morewas mixed. I understand that no facility is perfect, and some hiccups are to be expected, but a few issues made her stay more challenging than it needed to be. Unfortunately, her dentures were lost on the first night, which created a significant hardship. Without teeth, she was unable to eat most meals, and the puréed food provided was thick and honestly unappetizing. I ended up bringing her soup each evening so she could eat comfortably. What stood out most was the clear difference between what felt like an "A team" and a "B team." When V, Jennifer, and Mark were on duty, my mother was well cared for--knowledgeable, attentive, and personable. Other staff members seemed less experienced and less warm. The facility is clearly understaffed; while some aides were wonderful, others were not particularly kind. Cora was an absolute doll, but she had far too many patients and not enough support. Teri, the concierge, was truly five-star. Any issue we raised was addressed promptly and professionally. The rehab team--both PT and OT--were amazing and are the primary reason we chose this facility in the first place. They exceeded expectations. Areas for improvement include staffing levels, consistency of care, cleanliness, and food quality, which was mediocre overall. With more support and better oversight, this facility has the potential to be much better, especially given how strong some members of the team truly are.

Initial observation a very nice place. Lovely grounds and lobby. But very old and antiquated…read morepatient rooms out of the 1950's (beds don't work properly, wheelchair wheels without tread, foot and leg attachments mismatched, bedside tables rusted). Staff doesn't introduce self or what position they are in. Call lights go unanswered for long periods of time. No help with cutting up food if needed. PT staff is fine, but not known when PT /OT is scheduled for patient. Loud noises in hallways among staff. Sad what patients with Medicare or Medicaid have as a choice for rehab when there are no other financial options. write your representatives. I'm sure all other rehabs are the same.

When my grandparents are in need of rehabilitation after injuries or hospital visits, this is the…read morefirst place we try to get them in to for care. We absolutely trust Sinai with their care every time! The facilities are so clean and the staff is so friendly.

Beautiful physical facility with great amenities and impressive security measures insuring peace of…read moremind. Physical therapist, occupational therapist, speech pathologist all very proactive in treatment plan for recovery. Nurse's aides(aka clinical assistants) were exceptional in patient care. Actual Nursing Care is mediocre at best. Indifferent, apathetic, robotic! Dysfunctional supervisors did little to coordinate and communicate with patient and patient advocates, borderline neglect that no one addressed or spoke with family members. Ok if your healthy, beware if you need immediate assistance. Be prepared to wait 20 minutes if you need assistance or medication. Better bring an air horn if you need help!

Violent patients in memory care have sent my mother to hospital multiple times. Lack of…read moresupervision. High turnover in staff at all levels. Keep raising prices but no added supervision. Vague, inconsistent incident reports. It's a shame as nice on exterior and could be so much more if they paid for competence, experience and compassion. Memory care residents are elderly and vulnerable. They deserve better care and to be safe AT ALL TIMES.

Just had a family Thanksgiving dinner in memory support. So friendly and great food. I'm still so…read morepleased with the staff and service. No regrets about signing Mom in 6 months ago.

I was recently sent to 23315 Blue Water Circle, aka Edgewater at Boca Pointe by an agency for a…read moreprivate duty case. From my observation, the staff members are predominantly Haitians and most of them, from my perspective, lack interpersonal and communication skills. There was one nurse who was nice. I want to convey my appreciation to that particular nurse. This is what transpired to the best of my recollection. I was accosted by two staff members. They were questioning my job description. They wanted me to do their jobs and I declined. They wanted me to perform their duties which they probably believe was beneath them. The client is paying for services rendered and I believe the facility's staff members are the ones responsible for her care during her hospitalization. I don't mind assisting; however, I will not lift nor will I use my body as a Hoyer Lift. I made that quite evident to my employer that I cannot lift. I accepted the case because the client was ambulating and she didn't require toileting assistance. Basically, from My perspective, I was more of a companion. I made sure she eats, take her meds as scheduled among other duties. The family at that time, have never had anything negative to say about me or my performance when the client was being cared for in the comfort of her home. When I was at the aforementioned facility, I was minding my own business and one of the aides, walked up to me and she said, the other lady who worked yesterday, she did everything for the patient; we did not have to do anything. I don't believe the staff members should have accosted me. Additionally, I called for assistance when the client had to go to the bathroom. It took what seems like eternity for a response. Their response time is terrible. It took approximately 30 minutes for the assigned staff member to respond. I believe they are short staffed and I recommend a floater to help the staff as needed. There are times when the client defecate and urinate in her pants because no one acknowledged the call light in a timely manner. Are these people volunteering their time or are they being compensated? I informed the RN, Charge Nurse, that I would prefer not to be interrogated or harassed by members of her staff. I informed her if she has any issues with me, I would prefer for her to contact my employer as opposed to confronting me. She was disrespectful, boisterous, unprofessional and uncouth. The Charge Nurse came in the client's room while I was using my phone. I told my client I had to call my bank and she granted me permission to make the call. On her way out, the RN sarcastically stated, " You need to watch your patient." I went by the Nursing Station and she was not at the station. I saw her conversing with someone in the break room. I politely asked if I may speak with her. " What do you want?" I said, May I speak with you? I said to her respectfully, do you have something to say to me? I hope they have camera. She started swinging her hands and she got extremely boisterous. " What is your problem?" If I have something to say to you, I would say it." I called and reported the incident to the Director of Nursing. I told her I will, if necessary, climb the chain of command. Apparently that bothered her. She called me back to tell me the facility is a non profit and she does not want me back. She told me she spoke with the client's children and she does not think I am a good fit for the client. I helped this client in her own home for approximately eight months. Tables do turn and everything in life is transitory. The Director of Nursing has an Haitian accent as well and I believe she is upset that I reported her unprofessional compatriots. In conclusion, I want them to know not to make assumptions. I took early retirement and I choose to work part time with the agency. I have three College Degrees and the last one I got is from Nova Southeastern University. I am a retired teacher and private investigator. I am an educated woman who took early retirement due to my current health issue. The Moral of the story is, " Do not judge a book by its cover." We have to treat people how we want to be treated. Lastly, be careful with power. Power is a dangerous weapon. Use power carefully. God is the true power. I will continue to excel because I serve a God that will never abandon me. In conclusion, What they meant for evil, God is going to turn it around for good.

We visited a few times and talked to many residents. From our observations and conversations with…read morethe residents there, we found that this place has a serious noise problem for a retirement community. They allow traffic too close to the building--an old building built in 1980 that has paper-thin walls and was constructed when building codes were lax in the state of Florida. Additionally, they use golf carts that produce excessive noise, reminiscent of those found in third-world countries. Furthermore, they are short-staffed and have a high turnover rate. Residents complain about the lack of activities and things to do. Considering the asking price of $100,000 to get in and the monthly fees ranging from $3,000 to $6,000, one wonders if they are out of touch with reality. During the sales pitch, they appeared desperate for money. In an attempt to gain a clearer understanding, we checked the company's financials on their site and discovered that they are barely afloat--essentially insolvent. with huge debt, The future looks bleak as these properties will require significant repairs. It is crucial to exercise caution as investing in this community may result in the loss of your money.

Arden Courts is a loving and caring home for my mother. The caregivers are so kind and have…read morehearts of gold. Management has been great and very communicative. I'm so impressed with the knowledge and compassion the entire staff shows to all of the residents - from the caregivers, nurses, activities, maintenance and management. My mother (and my family) is very happy with her home.

This review is for Marla Weinman, former Lifestyle Enrichment Coordinator for Arden Courts Memory…read moreCare. Marla's influence and support of our mother was above and beyond the call of duty. She is one of the most caring, empathetic and compassionate human beings we've ever met and truly cares about the people she works with. We are so grateful to you, Marla! Thank you for the wonderful friendship and care you gave our mother. We want to wish you all the best! Siler Family