My mother is in assisted living at 5 Star. We have reported that items are being stolen possibly by…read morestaff as they are the only people to enter her room. Management was informed are seem unable to stop the situation. It's sad to see objects of sentimental value stolen. We have removed valuable items But even sentimental item with minimal value disappear. My advice if you're considering 5star is not take anything of value with you (either monetary or sentimental value) as they disappear.

Great senior community for independent and assisted. Large apartments with lots of closet space,…read moregreat food and amazing activities. Highly recommend.

I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

My mother was in memory care for approximately 1.5 years. The facility is kept very clean and the…read morestaff is friendly caring and very kind. My mom died there recently and the love ,compassion and respect the staff showed mom and the entire family was beyond belief. This facility is second to none. Best decision we made.

I live here Love everything help people and staff dinner…read morewaiters are so much fur great place to live

Mom moved into the Independent Living (IL) just as Covid 19 precautions were winding down, in March…read moreof 2021. We found the staff kind, caring. We found the vast majority of the residents there were friendly and helpful. The food varied - some days really good, other days not as much. But if you didn't like what they were serving, you could order off the "served every day" menu. Mom's 1 bedroom apt was clean, bright and very spacious. The washer/dryer in the actual apt was great! The apt cooled well and quickly with the A/C. Her room was very quiet. And we were able to get an apt not too far from the elevator. Once on the 1st floor, the elevator to the dining room, to the outside, and to the auditorium was very close. I was allowed to stay overnight when I needed to, no problem. I felt that what we received for the price was very reasonable compared to other places. The man at the front desk, Pete, was amazing. Ask him anything and he was very happy to help us, every time. When we had trouble with the thermostat once, it was fixed immediately. Light bulbs were replaced right away. Lint buildup in the dryer was cleaned out the same day we called about it. Everything worked. No place is perfect 100% of the time, but Mom and I felt this place tried their best to make it so. After 2 1/2 years in Independent Living, Mom needed to go to Assisted Living (AL). We stayed with Stratford Court and just transferred her over two buildings. Once there, she was happy to see one of her friends from IL was there as well. It's only been 1 week in AL, but so far we are finding the same quality of care. I hope this continues! And I hope this review helps.

My sisters and I looked at several different places for our father before deciding on the Veranda…read moreClub. He has been there about 6 months so far and we have been overjoyed at the service and community they provide! Everyone who works there is so friendly and really seem to enjoy what they do and that feeling permeates throughout the facility and into the residents. Everyone we encounter, anytime we visit, are always smiling and happy. My dad was depressed after my mom passed, and since moving there has become his old self again, smiling and joking. My sisters and I take comfort knowing he is being well fed and well looked after. But not only do they provide for his basic needs, they also provide for his social and emotional needs by offering all kinds of events. They do a walking club, which our dad uses his walker and joins. They offer outings and lunches. They recently did a "dream flight" for the veterans where they got to go to the Boca Airport and take a ride on an open air plane from the 1940's!! Then they did a ceremony for the Veterans for Veterans Day and each veteran was called up by name, given a pin, a certificate and a quilt donated by the group "Quilts of Valor"! It was beautiful and touching! I cannot say enough good things about how pleased we are with the Veranda Club. I highly recommend to anyone looking for either themselves or a parent. It was such a hard decision to move our father into a community, but has turned out to be the best decision we ever could have made.

My Mom has been here for about 8 months now, she loves this place. Went to visit her today all the…read moreEmployees were very nice & helpful. Great place for your MOM or DAD :).

Quantity and Quality of care was very poor. They are over rated and understaffed ! I can only name…read morea few of the staff that were Top Notch . I would not recommend this facility to anyone that stays longer than 30 days of rehabilitation . Do not stay any longer . - they do not perform the required care duties .

I LOVE Willowbrooke Court of St Andrews. I have worked in Long Term Care since 1987 as an…read moreOccupational Therapist & therefore have been in & worked in over 50 ALF's & Nursing Homes in Florida. I researched several places & admitted my Dad there in April 2016. He received AWESOME care by ALL staff. The Charge Nurse, Carol was EXCELLENT! Carol would stop in daily to see me & give me a full report about my Dad. Carol always took the time to meet with me & to make sure my Dad was getting the best care possible. My Dad's daily nurse, Kathy LPN did above & beyond her job to meet my Dad's needs. She was always so loving to my Dad. My Dad adored her & her dog (Kathy brought in her dog with her to work & my Dad was a huge dog lover so he always loved seeing Edison, Kathy's dog.) I can't tell you how many times I cried at the facility (just seeing my sweet Dad declining due to his polycystic disease) & how Carol, Kathy, CNA's, Cafe Staff, SW, ADON & all the staff would come & give me a hug & comfort me. They truly are the BEST! The CNA were remarkable with their AMAZING hands on service they loving gave my Dad each day. My Dad at times could be very agitated & the CNA"s always treated him with love & respect. Prior to my Dad coming to Willowbrooke he had been living on 3-4 Ensures plus a 1/2 bowl of soup per day, At Willowbrooke he LOVED the food & ate every meal. During each meal he sat with other residents & staff & was completely engaged. Catherine in activities was AWESOME & got my Dad to participate in all activities. I was at the facility at least once a day, normally 2 times per day to see my Dad....I never smelled any type of order, the place was always cleaned & ALL residents were very well taken care of. If there was ever a call light on any CNA passing by would stop in to assist the resident. Residents were up & out of there rooms & engaged with staff &/or activities. The Staff is truly AMAZING! I HIGHLY HGIHLY recommend Willowbrooke. My Dad has since gone to be with The Lord. I love Willowbrooke so much even though my Dad had already passed away I made sure to go up during the State Survey so I could give an EXCELLENT report to State & share how awesome, loving & amazing Willowbrooke Staff is. If any of my loved ones every need a nursing home, without a doubt I would pick Willowbrooke Court at St. Andrews! Thanks you for allowing me to share this review. Susie Dykema

Great place and beautiful campus. New to the area and just love the loving kindness vibe. It is…read moretruly amazing to be able to be a part of this campus.

My loved one spent a few years at St. Andrews the majority of the time, he enjoyed it…read more Unfortunately he had an injury and fell and was injured and they couldn't locate him for 5 hours even though he had his location bracelet on. From what I now understand, it tells the office who needs help but doesn't let them know where they are located. He passed away a month later. Now I am having issues being refunded the money that is owed back to me. TJ won't answer the phone and is not returning my calls and we moved everything out over 2 months ago. it's important to know the right questions when moving into this location.

I lost my wife after 39 wonderful years. Her last 14 months were confined to a wheel chair. The…read morelove and support 24 hours a day were relentless. The staff were always interacting with Francoise and brought others together creating a happy and calm envirment. There was always an activity that worked in such a way all the residents could react. A huge thank you to the staff and management for always providing a loving environment and the 100 percent support. George D

As a professional caregiver who worked inside this facility accompanying a memory care resident, I…read morewant to share what families should know before placing a loved one here. This facility is expertly presented. The marketing is polished, the awards are visible, the tours are warm. What I witnessed working inside tells a different story. Staff yelled at residents, the people in their care. This was not an isolated incident. I also observed a resident being kept isolated in her room, apparently because staff did not want to manage her. When she told me she was hungry, I helped her into her wheelchair and brought her out myself. No one on staff had responded to her. On medication: I personally observed and reported improper medication administration to both the facility and to my agency. Families should ask specific, detailed questions about how medications are tracked and by whom. Here is what I think families most need to understand: the staff know when they are being watched. When families visit, the tone changes completely, the staff smiles and are exceptionally friendly. The moment they realize you are not a visitor, that you work there, that you live there, the warmth disappears. That gap between the performance and the reality is the most important thing I can tell you. At $3,600 to $6,895 a month, families deserve more than a facade. I share this not out of personal grievance, but because your loved one will be there when no one is visiting.

Was invited for dinner and a couple of month's later a Sunday brunch. This place is very…read moreimpressive. The location on the Intercoastal is just fantastic. The facility has many amenities, a nice pool, gym, scheduled activities, classes... all the things you'd imagine at a top notch retirement community. Their 2 BR apartment was beautiful. The food is very good here. Dinner was a la carte from a nice menu, as you would find in a good restaurant. The Sunday Brunch is a buffet but has a few manned stations... omelets, meat carvings, bagel toasting... nicely done and excellent.

My mother made wonderful friends here and enjoyed Harbours Edge. Many residents have private aides…read moreto assist in their daily needs. Visitors may stay onsite, and stay in one of their rooms/apartments for a fee. The staff was top notch. I thank the many people who worked there. My mom also spent time in the Health Center, where she got excellent care.The dining room was festive and enjoyable. I found the food to be very good. The interiors were all redone and decorated beautifully. My only complaint is that the hallways dont have handrails. Some apartments are a long way from the elevators and residents may need to hold onto something for balance and mobility. Many have electric scooters and more have walkers to assist them. Personally, I wouldn't mind living there as well, when the time comes. I miss HE and the wonderful residents I too became friends with over the years.

Took my mom there for rehab and were promised a single but she ended up sharing a room with someone…read morewho was shortly hospitalized for Covid. The admin staff was super nice but the nurses were inattentive. The first night bells were going off all over and when I asked at the mid station a young man said the patient had to go to the bathroom and they were waiting for a nurse... for over an hour, no exaggeration. Your loved one's health is way too important to take chances with. Moved her to Harbour's Edge, which is far superior so far. In either case get an aid if you can afford one but Harbours edge is way more attentive.

Good Care and Supportive Staff…read more Our experience with Legacy Rehabilitation and nursing Center in Boca Raton has been very positive. The facility is clean, well organized, and the staff is caring and professional. Scotty, the Enrollment Director, was friendly and helpful throughout the admission process and made everything clear and straightforward. Sheila, the Head Nurse, is attentive and clearly takes pride in the care being provided. Lina in Social Services was kind, responsive, and supportive, helping us navigate the process and answering our questions along the way. Overall, the team at Legacy made a challenging situation easier, and we appreciate the care and attention they provided. We would recommend Legacy Nursing and Rehabilitation Center to others looking for quality care in Boca Raton.

Facility has a very nice staff. Great rehab department and they are nearly renovating the entire…read morebuilding. The Encore At Boca is a nursing home located in Boca Raton, Florida. It provides various services and care for elderly residents, including assisted living, memory care, and rehabilitation services.

The Encore at Boca Raton Rehabilitation Center…read more I'm only giving one stars because it should truly be zero -- the only reason for any stars at all is the general kindness and effort of the nursing staff, RN - Cyndy and the CNA Ayden who did their best under difficult circumstances.The house physician Dr.Elena Sokolova did not even read the medical records and showed no knowledge of my mothers case. Unfortunately, the CNA staff was subpar and, at times, outright abusive. My elderly mother was admitted and, within just two days, was given incorrect medication that made her seriously ill. We had to request her discharge immediately for her own safety. The administrative staff was equally disappointing -- unhelpful, unknowledgeable, and more interested in blaming one another than solving urgent patient issues. It was clear that they accepted a patient they were not properly equipped to care for, which put her health in jeopardy. She was left sitting in vomit for over 1.5 after she called for assistance and no one came to help her. A formal complaint is being submitted to the state, including full documentation of their actions and the neglect and mistreatment my mother experienced. Families with fragile or medically complex loved ones should exercise extreme caution before considering this facility