I moved to Texas and got a new dentist. They were going to charge me for new x-rays. I called Cavka…read moreDental, my old dentist, ten minutes before they closed and they emailed me my x-rays within minutes to save me the extra expense at my new dentist. Cavka gets my highest recommendation. They are awesome!

Sitting in the ER at 4:30 in the morning because of extremely bad pain after a tooth extraction…read morejust to get sometbing for the pain is really unfortunate. if I'm taking 600 mg of ibuprofen and one Tylenol every 4-5 hours and it ain't working. You should be able to do more for the pain. That's what pain killers are for. I should not have to go through all this just to get a little bit of comfort. I don't know what's going on but pain killers are for people that are in pain. That's why they are made. Just because some people decide to kill themselves by being stupid with drugs that they aren't supposed to take doesn't mean I should being going through all this. Let the people that need what they need get what they need. I don't get to just rest at home for days after an extraction I have a job to do I can't just take off, so going through a job all day long in extreme amount of discomfort and pain is completely unnecessary!!( UPDATE 6:30am) at the hospital doctor comes in. I tell him my dentist won't write me another prescription because it's illegal to write me another one. He looks at me with the most confused look and said that's absolutely false they definitely can write you a prescription... so who the hell am I actually supposed to believe. This is crazy

I went for a routine cleaning,I realize you need to get the x-rays and exam first.My plan says this…read moreis with no cp pay.I was charged 20 dollars,when I asked why,Nicole says I had. Special x-ray done.I scheduled to come back for a routine cleaning in march,Nicole showed my my responsibility which was 100.00.I said the plan says routine cleaning is no co pay.The office is clean,the staff is nice,Dr.Phillips is nice.I am on a fix income,Food is more important than teeth cleaning,so I cancelled the appointment

do not come here I use to go here for years even before it became sage and i regret it ! the turn…read moreover with staff is awful.they don't listen and they don't care . i was in pain from my invisalign and i have to beg for help. i had a filling done and it failed and my root canal left my tooth rotting because they didn't put it on right and left a gape in the tooth so bacteria can grow. after my invisalign they didn't remove all those nubs off my teeth . they also didn't tell me that it didn't fix other teeth on the side

It's a very clean office and their staff is wonderful. Dr. Martinez is an honest dentist and…read moredoesn't push expensive procedures on you against your will. He's patient and kind. I'm looking forward to getting started this year.

If I could give more stars I would. This is by far the best dentist I have been to for everything…read more To start with, the office is very comforting and the front desk ladies are so kind. I always get treated by Dr. Loy who is the kindest doctor I have ever met. I have always had extreme dental anxiety due to previous experiences and was terrified of getting the much needed work done on my teeth. Dr. Loy and her team extracted my wisdom teeth using conscious sedation and it was so quick and easy, and I was very comfortable and at ease. I have also had multiple cavities filled so far and every time I go I leave feeling more confident that I can let go of my prior dental fears. I cannot say enough about the high quality care I have received from this office, and it is affordable! Would recommend to anyone who, like me, wants a calm and easy experience.

They are super nice people. So far everything is pretty good. But appointments and fees are…read moreconfusing. Fees are high in general all around Florida .

the staff turn over was awful. i use to go to this office because it was close to my house . they…read moreweren't truthful about my invisiline ( sp?) and what it was correcting during the process i was in serious pain and they brushed it off and i had to beg for help. i go a filling and it didn't even last for 5 year. i got a crown and the color was so off one of the hygienist told me how ugly it was not knowing it came from their other office. .the once changed my appointment time the day off the appointment.

When we moved to Jacksonville finding a trustworthy dentist was important. We went through a few…read moreuntil we found Dr. Willette Shaeffer. There are a family of them but I can only speak on Willette. She is AMAZING. She makes you feel very calm and answers any and all questions. The staff has been there as long as we have been patients there (6 years). It is not a super modern looking decor but I don't mind it because of the quality of care. I would 100% recommend Dr. Shaeffer to anyone looking for a dentist!

I've been going to Dr. Willette for several years now. I cannot say that I've ever been to a better…read moredentist than her!! My personal experience going to her is above outstanding! She never fails at keeping my teeth & well being in consideration we she recommends what options I have for the work that needs to be completed. She's beyond welcoming, warm hearted, very gentle and amazingly smart. I always feel like I'm part of the Shaeffer dentistry family, to which I must add that pretty much all of her family are in dentistry as well; which goes to prove to you that all of her family has passion & gets satisfaction in their work! Over the years I've gotten to know her friendly staff that are always willing to answer any questions I have, they never hesitate when I need to be squeezed in to see the dentist if there's ever an emergency! I couldn't ask for a better dentist, nor staff. I will continue going here indefinitely! Casey Hodges

This office is very clean and the staff, the doctor, and the entire experience was very…read moreprofessional. I went to have a tooth (that was under a temporary bridge) extracted. The procedure went smoothly and I was out of there in no time. Amazingly, I have not had any pain and it has been three days since the tooth was extracted!

I had a fractured tooth that there was no saving so this Doctor was recommended to take it out…read more Everything went very smoothly. Employees were friendly and reassuring; the doctor was personable and very competent. I was in and out within an hour. Of course I was nervous but now I wonder why?!?

I came in for an endodontic consultation regarding a possible retreatment of a tooth that had…read morepreviously had a root canal. While I arrived on time and was promptly taken back for imaging, I was unexpectedly charged $160 for an X-ray the doctor said he needed. After that, I was left waiting for over an hour with no updates. When the doctor finally arrived, he was dismissive, defensive, and showed a complete lack of respect or compassion. The experience was upsetting and unprofessional. I left feeling unheard and very disappointed. I would not recommend this practice based on my experience. Debbie Conrad

Scheduled an appointment for my son and I at Normandy which put us out April 14th. I get a call…read moretoday from THE RUDEST rep to tell me the doctor wont be available for the date that was scheduled and they need to reschedule my son. I explained I need a date that works for both of us because of my work schedule. The rep immediately got an attitude because I asked her to DO HER JOB and disconnected the call. I wouldn't refer my enemy to this place.

Scammed me out of $ had me pay for a dental flipper and then I found out he made it himself in his…read moremakeshift lab and double dipped and put it through insurance ..horrible manners...very aggressive and horrific in every way

Searched around for an orthodontist who could help me while being self pay. They were able to give…read moreme a quote same day and an appointment within a week. I was very thankful for the speedy service. The dentist and his staff were professional and friendly. Would recommend.

This place is a NIGHTMARE! They will bill you and or your insurance company for services you never…read morereceived, such as fluoride treatments that not only did I not have or authorize but it was never even brought up during my cleaning visit. After dealing with that billing issue and never getting the office manager to return my calls or even send me an email, they are billing my insurance company for Botox services which 1.) I paid in full the day of service 2.) they know is not covered under insurance but if I already paid you in full WHY ARE YOU TRYING TO DOUBLE DIP AND SUBMIT A CLAIM WITH MY INSURANCE??!!

I'm not a patient but my wife was. She did not have a good experience with her fillings. The first…read moreone she had done was fine without any issues. The second filling she had done was (and still is) a nightmare for her. We went back to the clinic 3 or 4 times to get the filling adjusted but she kept feeling the pressure. She even started to experience ear pain after the botched job. I would not recommend this place to anyone.

Great dentist, very gentle and friendly. Staff is great and friendly. Very good communication thru…read morethe phone and text messages

From the owner: Dr. Lysandro Tapnio graduated in 1977 from University of East Philippines and earned a Doctor of…read moreDental Medicine degree D.M.D. He did a postdoctoral residency at the New York University Dental Center from 1983 to 1984, studying clinical courses in general dentistry. After he completed his courses at New York University, he began his own dental practice in Jacksonville, Florida, in 1985. Since then, Dr. Tapnio has proudly served families in the Jacksonville community and has become one of the highest rated dentists in North Florida. Excelling beyond the basic scope of dentistry, Dr. Tapnio offers Orthodontics, oral surgury, and facial aesthetics Botox, Juvederm. At Beacon Family Dentistry, you are so much more than a number. You are family.