Love this place. Wonderful staff full of knowledge. They are quick to answer any questions.read more

Personal attention is hard to find these days. They are compassionate, helpful and knowledgeable…read more Do yourself a favor and go to this neighborhood pharmacy.

The people that you work with when you actually get your CPAP machine are fantastic but everything…read moreafter that is a total and complete nightmare...three days and three calls and three messages left for three different people before I even get a call back, and then it was the rudest person alive that has no desire to help and can't even tell me what it costs to replace a machine that was broken by baggage handlers. Still waiting on the email she was supposed to be sending me yesterday. I can't believe Integris allows any of their affiliated facilities to be run this way.

Everyone was so friendly and helped me get everything I needed from my doctor. I look forward to…read moregoing back.

We purchased a scooter for my mom a couple months ago and it's been a huge help. The employees here…read moreare very knowledgeable and accommodating.

Stephanie helped me and couldn't have been sweeter…read more I purchased a gel cushion for my husband's wheelchair and an aluminum ramp. If we need one, I will be back to rent or purchase a hydraulic (Hoyer) lift for him. Clean, well lighted venue Courteous staff Ample parking out front

Erroneously placed my account for collections when theywere still getting paid! Never sent me a…read morenoticce, record keeping was abysmal.

Derek no showed the appointment he made with us. Did not text back when we asked if he was coming…read moreand did not attempt to call until almost Noon the next day. Completely unprofessional and lacks any kind of integrity. This is a large national company, not local. You cannot contact a human being. He also made up a lie when I mentioned how long it had been since the doctor had sent the referral he lied and said that Lauren had been trying to contact me for weeks. Ridiculous! This is 2024, very easy to check cell phone records and know if anyone has attempted to call. Complete failure of honesty and professionalism and a complete lack of customer service.

Good follow up on support. Delivered CPAP mask etc, as promised quickly via USPS with calls…read morechecking on my satisfaction.

I've been going here for about three years now. Very helpful staff, very responsive. Just recently…read moregot a new BiPap. I hate DME companies because with the exception of Home Care Medical they have all hounded me. Not so here, just take care of my requests.

Always great customer service AND they delivery within a 5 mile radius of the pharmacy! Hard to top…read morethat.

Great service, affordable, friendly and knowledgeable staff. If my insurance hadn't forced me to…read moreuse CVS, I would still be a loyal patron. I will be returning to United Pharmacy as soon as possible! Thank you United, for always communicating and going above and beyond to assist. Special thanks to Blake who is always friendly, extremely knowledgeable and willing to go the extra mile to make our experience at United a good one!

They will not answer questions over the phone and refused to document the phone call on the global…read moreid. Cannot talk to a person locally either

Bonnie B told them 2 yrs ago (2024) and I don't think things have changed. I've had maintenance…read morevisits scheduled, which wasn't needed and then it was a no show for all day and had to answer spam calls since driver calls don't show name of driver or Rotech. What was needed was physician certification which I thought was done on December visit.

This pharmacy is literally the worst. No one in there likes their job. They're rude and unhappy…read moreevery single time. Even though I'm usually the one inconvenienced. Computers go down frequently and after they finally send me on my way without my meds. I get down the street with them calling me saying, oh it's up and ready. This happens frequently. So then I have to turn around and wait in an even longer line. It's ridiculous. I very rarely have a nice interaction with them. Do better. It's not like we wanna be paying for the meds or dealing with attitude. ​

The CVS on NW 50th and May is terrible. My wife and I had an appointment for vaccinations at the…read morepharmacy. Drove over there and we were told they were having computer problems and couldn't give us the shots. What? you can't give us the shots and take our info to input later? So mad after driving all the way over there. Ridiculous!

I had a CPAP machine with Aerocare. My doctor submitted a prescription for a nebulizer for my…read morechronic asthma. Aerocare canceled the nebulizer because it showed the CPAP machine was not turned in. I called and they wanted me to look for the receipt before they email the workers to look at their paperwork to see if it was indeed turned in. I felt like that should have been done instead of waiting on me. I called them every day, twice a day with no answer or when I did get through, the phone would hang up. I finally talked with someone and they needed me to bring the paper to them so they could scan it. This is an an inconvenience for me. The place is far and I'm still sick yet I'm still suffering had to go to the emergency room for breathing treatments because they canceled my machine. I don't think I should have to drive across town to give them a form that was given to me by their office but was not properly put in the system from KW, an employee from Aerocare. They messed up, not me. This is not professional at all.

Customer service is AWFUL. It's been months and still trying to transfer a prescription over to…read morethem .