I tried this place on my way out of Heidelberg one weekend. It hit the spot, as it was very hot and…read moresunny that Sunday, but it was not the greatest Eis I tried in Heidelberg. I had the cookie and waldbeere flavors on a simple cone. Both were very refreshing.
While the line was very long, the actual wait was very short. They are very efficient in moving people through and getting orders out. This was very nice, as I had already spent most of the day standing and sweating in the sun. My only complaint would be the prices and the lack of seating around the shop. They are more expensive than other places around, and there is nowhere to sit at the shop. Once you get your order, you're on your own to find a place to enjoy it.
Overall, this place works in a pinch. If you want to sit and enjoy your Eis, this may not be the stop for you.