Thank you Rob for coming to my home to check my bike and show me how to adjust my brakes. Best of…read moreall you didn't charge me. Not only are you a volunteer fireman, you are a breath of fresh air in this world today. Thank you again. You deserve 10 stars in my book.

I bought my bike from this shop and they were very helpful in getting me on a bike that fit my…read moreneeds. I commute on my bike, so wanted it to be light, but also be able to carry what I need for work. Since buying my bike a year ago, I took it back in for an annual service and they made sure my bike was in good condition, and let me know that the bolt on my front tire was loose and to give it a check every now and again. So glad they we're looking out for my safety.

Changed their hours after telling me to come in the day I needed skate rentals (I told them I…read moreneeded them this weekend). Then when I showed up and they were closed, said via same email chain "On our websit clearly says we are closed Sunday." If you are closed 50% of the weekend then "come in same day" is a very poor recommendation to give a customer.

Very helpful staff. They're down-to-earth and will help you according to your need and style as…read moreopposed to a price-point. If you feel like you're waiting a while to get some one's attention, note that they're giving awesome service to some one else, and you'll get the same effort in a few seconds. I go back regularly. +1 for awesome attitude and friendliness.

Took bicycle to Ziggys and explained my problem (unsettling steady, regular noise when peddleing)…read more Was up sold to a $100 serviceing. When picked up bike the noise returned within 3 blocks of shop. Was told to bring it back. Unidentifiable woman charged me $32 for a flat tire repair and told me the the noise was probably from the chain which sometimes makes a noise when shifting gears. Told her it happened when peddling and was constant. Was not told what had been done to bike so I believe nothing was done on either visit re my concern just got smoke blown up my arse. Also wanted seat adjusted and that was simply ignored. Not sure what I paid for. The bike still works but I fear it will break soon. Not at all satisfactory

Used them during Covid-19 for basic bike repair and summer touch up. Called me three times saying…read morebike was ready, never was and had to bus across town each time. Their staff seemed all new and could not account for why it wasn't repaired in time or why I was called in when it wasn't finished. Owner is weird and aloof. Go to black arrow on Queen.

We had two bikes that needed service. Speed River picked up and dropped off in record time! And…read morewhen one of the bikes had an issue the next day, they stepped up and picked up/fixed/dropped back off in 3 hours so that we could have it for the long weekend! Thank you!

I can't say enough about the level of customer service I've had from Speed River Bicycle. Whether…read moreit was getting repairs done on my old bike, spending time with us to help us buy new bikes for the family, or getting a Trailgator installed. The attention to detail in ensuring our complete satisfaction has been unparalleled. I wholeheartedly recommend them for all your bicycle needs.

Took my bike in for a break check and a couple other things yesterday. Service could not have been…read morebetter! Very fast, very thorough and my bike feels like new! Bonus - the shirts and hats are also really cool!

king street cycles has never failed me on selection, value, or service. one of the last real bike…read moreshops that the owners actually ride, so the know what they are talking about. I ride all different types of bike and they cover all my needs. great with repairs. wide variety of after market parts. been helping me for years. Thanks for keeping me rolling!

Very friendly and got quick service. Also, they were fair in pricing for labor. Nice shop with good…read moregear selection

Nice people working there, did a bicycle service. Prices were reasonable! Will be back for my…read morebicycle needs

My favourite bike repair shop in London. Always get quick repairs and great advice. Wayne once…read morejury-rigged a 7 speed shifter onto my son's 6 speed bike. Brilliant!

From the owner: S.L.C. Was Opened In March 1979 By Wayne Prince Who Has…read moreWorked In The Bicycle Industry Since Graduating From H.B. Beal In 1977. S.L.C. Is The Only Bike Shop In London That Specializes In One Thing , Bicycle Repairs. We Also Have a Full Line Of Parts & Accessories From Major Manufactories Like Shimano, Cateye Topeak, IRC Tires, Park's Tools, & Many More. I Hope You Will Stop By The Shop And Say Hi.

We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

These guys are great. I was able to buy a new rim, tire and tube for my bike there, and when I…read moreneeded to have the brakes adjusted to fit the new rim, they did that at no charge. They also fixed my rear gears which were not shifting; also at no cost. I didn't even buy the bike from them originally. Great having this store in our neighborhood