The staff is kind, understanding and supportive. They go above and beyond. They made a difficult…read moresituation a little less painful. Thank you for everything.

No one wants to go to an emergency vet. But if you do, you want it to be an effective and…read moreefficient visit to help your pet as quickly as possible. Our black lab (Ollie), took some kitchen scissors out of the sink and chewed the handles while we were sleeping. We found the chewed scissors with no pieces of the handle to be found. We assumed he ingested them and decided to be safe and take him to an emergency vet. First, we took him to a closer, well known emergency vet in Hilliard. After an hour wait, we discovered they were not equipped to help. Seems like any emergency vet should be able to handle an accidental ingestion, but they couldn't and what they could do was at least another 90 minute wait. I should add that I understand that Ollie was not in immediate danger (yet) and his appearance and behavior were good enough to tolerate a long wait - but I just didn't like how unprepared they seemed for what I think should be a relatively routine incident. We left and intended to go to their larger location, but it was such a poor experience I wanted to find an alternative. We found the Dublin VEG and it was relatively close. I called ahead and talked to a pleasant staff member who gave me an idea of the types of things we would likely need and she indicated they could handle this sort of issue. We arrived received immediate attention. They quickly x-rayed the scissors to see if the handle material would show up clearly enough to make it effective and when it confirmed, they quickly got Ollie in and x-rayed. They were able to rule out any large pieces and it felt safe to proceed with induced vomiting. Several minutes later, the bits and pieces of the handles were out of Ollie, giving us a sigh of relief. I wish I could remember names, but the staff were all amazing. The care plan options were immediate - even in a somewhat tricky scenario given the material. The caring and demeanor of all of the staff put us at ease right away and we knew we made the right decision to come here. The open layout was immediately comforting to both us and our dog. I had noticed the comment on the website that said that this would be a different sort of experience, but I didn't really think about it. After experiencing this place, I don't think I could go back to the old way of being separated while your pet is taken into some back room. If I could give them ten stars, I would. I hope we don't need an emergency vet again, but if we do, we won't go anywhere else.

Think of this as an animal urgent care or ER. I'd been to another location years ago and had a…read moregood experience, and when I took one of our dogs to our vet today for a concern he recommended coming here immediately. They weren't busy around noon on a weekday. We got in, they got the docs my vet had sent and examined her, and things were just as bad as our vet had suspected. We had hoped for an overnight stay and a treatment plan, but it just wasn't going to help much. The staff were very empathetic and patient while we figured out what we were going to do. Sweetie came in to be with her while I picked Kid K up from school. The staff also made sure to take kid concerns into account. They're open 24 hours, and not every visit is going to end like this. We'll keep them in mind for the next time the vet is closed and one of the other dogs does something like eat grapes.

I really appreciated how helpful the staff was when I called ahead. They listened carefully,…read moreoffered suggestions to manage the issue, and gave me options for getting my pet seen. I also liked their availability, extended hours, and convenient location. When I arrived, I was taken straight to an exam room, which was great. Downside: The wait for the actual exam was extremely long. There were long gaps between updates, and I was told the vet would be in "shortly," but it ended up being over 30 minutes. I knew upfront that it would be expensive, and I was willing to pay because the alternative was waiting two more days for my regular vet. Still, the delays were frustrating. Overall, they were much more receptive and helpful than my usual vet, but I would only come here for an emergency or if I can't get into my regular vet in a timely manner.

I'm sincerely grateful to the Cove team. They explained everyhing so throughly and were so patient…read moreand kind. They did not get frustrated with all my questions, and they had even gotten extremely busy while I was there. Thank you guys so much. Such a great crew.

Took our dog Londo for emergency treatment last night (12/27/23). They were the closest vets open…read moreto our friend's house in Howard, OH. Took about 40 min to get there, but boy, were we grateful!! The staff were very attentive and polite from the get-go. They made a great first impression on us. They immediately took Londo back to be examined. Their billing schedule, and everything was explained straight up in advance, and they even provided a private room for us to compose our thoughts and fill out paperwork. The vet put us at ease with her candor and her expertise. The place is very neat and clean and well cared for. It's obvious to me that the staff really cares and is really keen to work with animals in need. We were there for around 2 1/2 hours in total. Londo was treated very professionally and sent home with medication and clear instructions. I highly recommend this facility for your emergent veterinary needs.

I HIGHLY RECOMMEND this company. I went on vacation & was out of the country when the blizzard of…read moreJanuary 2026 hit. Amber & her crew NEVER missed a visit for my 2 fur babies. I had run out of the cheese that I put on my dogs food. Amber brought some from her own home & refused my offers to repay her for it. I liked her crew as well & I LOVED the pics of my babies while i was gone. I often don't give such glowing reviews, but Amber's company SO deserves it. I will use them again in the future as I travel. I also want to note that her prices were less than the last petsetting company that I had used.

We'be used Amber and her team for years. They are fantastic with our cat and elderly dog! Highly…read morerecommend.

My dog had a vestibular disease episode early in the morning and the staff were so amazing at…read moregetting her in and safe as soon as possible. Dr. Snyder was also super informative and helped us to understand what was going on. My dog is now in recovery

Caring, care explained well and options provided whenever possible, clean, this office costs more…read moreto be open every day & night & deserves it. Have been there with various pets 5 times over many years & seen a few pet owners drowning in grief & fear. Medvets is for emergencies that most vets decline to see after most business hours these days of super high expectations thanks to TV & movies that most animals can be restored to health after deadly injuries or terminal illnesses, but that is often impossible. Used the one in Renner half a dozen times with various pets of my own & several found roadside that no one claimed. Care outstanding for emergencies your vet may not have capacity or equipment to handle 2p or 2 am.

Brought my cat in for an emergency and he was seen immediately. The staff was exceptional from the…read morefront desk (they even let me borrow a personal phone charger when my battery was low), to the tech, to the vet. Everyone gave very thorough explanations on what was going on, outcomes, and options for treatment. We were not pushed to do unnecessary treatments. The facility is extremely clean and they even have a cat-only waiting area. I was so impressed.

The wait time was absolutely insane. My dog had a stick lodged in the back of her throat, and after…read morespending 8 hours at MedVet, they still failed to find it. I ended up discovering it myself once we got home. Additionally, some of the front desk staff showed a complete lack of empathy and did not take concerned pet parents seriously. I witnessed one woman bring in her dog--she was clearly distressed and spoke English as a second language--and the front desk employee made no effort to treat her or her pet with kindness. The interaction was dismissive and lacked basic compassion. Overall, this was an extremely frustrating and disappointing experience. I strongly recommend going to a different MedVet location. The front desk staff here seem overwhelmed and in need of a break, and unfortunately, it shows in the level of care and compassion provided.

Another great experience at Horizon Animal Hospital. Everyone who we interacted with was very kind…read moreand helpful. The vet's assistants answered a lot of my questions and gave me some really helpful tips for my cat and my dog. The vet, Dr. Schuler, is great. He is very friendly and knowledgeable. Explains things in great detail and is always ready to do whatever it takes in order to care for his patients. My dog was scared to be there, and Dr S had no problem getting on the ground to assess and examine my pup so that he didn't stress the dog out more. Highly recommended and worth the drive (we drive over an hour and are happy to do so)

Best vets ever, worse phone service ever!…read more Its getting harder and harder to make a proper connection to make an appointment. I know the folks there are very busy and putting folks on hold is part of the routine, however... Waited and waited and waited while on hold, never did get an appointment made. Guess I will try another day geeeeez

Sweet people I…read morehelped a stray kitten who was I'll... their compassion was genuine very thorough staff.. animals are treated as tge good souls they are!

This place is, no joke, a scam. I say this as someone who has been taking my cats and dogs to the…read morevet for 15 years. Do NOT go here unless you are certain your pet is actively dying. I could go into the whole story of my experience, but basically we arrived at 2am for an emergency for our cat (she's fine). And by the time we were ready to leave at 4am, they didn't get us checked out until 6am, knowing we had an hour drive home. I felt delirious. And they wanted to charge us an additional $1,200 to just monitor the cat overtime. Which they deemed necessary ( it was not). Couldn't recommend less.

Excellent service. No wait time at approx 8am. Mandy was in pain and my vet. could/ would not give…read moreme an appointment until Oct 30th. My Groomer recommend Fayette Veterinary in Washington Courthouse. Dr. Waits was professional, and polite and friendly. ( as was all the staff). He examined Mandy asked questions about her health in the prior days. Ran blood test and reviewed all results with us. He was very through and answered all our questions. I highly recommend and I am switching my vet. care to Fayette Veterinary Hospital.

I have been using Dr Waits for over 10 years. He is very patient with both you and your pet…read more He will answer your questions and let you know what is best for your pet. Someone else posted about long wait times-this is an animal hospital, emergencies happen. And as to Dr Waits raising his voice, maybe you weren't listening to what he had to say about your pet. He is the Dr. and this is why you go to the vet, they aren't just there for shots! As to price, try going to a city vet and see what they charge!

My little baby was having some allergy issues, so we paid a visit to Banfield. They were very…read morepatient with my very irritated kitty and we're thankfully able to get an exam done. Turns out it was nothing major, but I appreciate their calm demeanor throughout.

I took my boy newt to the Banfield in Easton to get checked out. He wasn't doing well, wasn't…read moreeating, wasn't drinking water normally, and other things. I took him let them know what was going on. They ran some tests. Tests came back and one doctor said it was "life threatening levels" that had come back but that they should be able to figure out what to do to help him. I got talked into getting an optimum wellness plan, I had been laid off a couple of months ago so I knew I couldn't carry a $1000+ bill so I figured I could do $75 monthly. Then they started running more tests and tacking on more bills, I went to go check out and the first day it was $250, the next day it was $150 for an IV fluid transfer that I never gave consent for them to do. I was then given a prescription because they had swore up and down that my boy had diabetes, I didn't feel that the diagnosis was proper or accurate but I was willing to do anything because this is for my soul cat. They asked that I make an appointment to come in next morning so that I could be properly taught how to give insulin. I come in and the vet tech looks at my boy and asks me how he's doing, I told her the rundown again and her face looked horrific due to them trying to diagnose my boy with diabetes. A cat with diabetes would be eating is what the vet tech said, my boy hadn't eaten in 4 days. Didn't want wet food, didn't want his dry food, didn't want his treats, or his churus. I was then told that he was not diabetic that he was actually at the end stage of severe liver failure. He had jaundice so I had to make the decision to put my boy down after evaluating his quality of life. I went to go cancel the wellness plan and they are now saying I either have to pay $75 each month for my boy who is now dead, that they didn't do anything to help him, or I have to pay $890 to cancel. To say that I am infuriated would be an understatement. You are a pet hospital, you are dealing with peoples fur babies and their loved ones. You should not be this negligent. Avoid Banfield hospitals at all costs.