It's never ideal to have to bring a pet for emergency care, but it helps when the people genuinely…read morecare about the pets, their people and each other. My experience at VEG was as good as a late night vet visit could be, and better than the experience at the regular vet, if I'm honest. Ginger was seen as soon as we walked in. The facility was very clean and I loved the open space concept. Everything was very transparent and I didn't feel like anything was being recommended or decided behind my back. The staff would check regularly on all the pets and demonstrated so much care. The staff presented me with various care options with no judgement or pressure to choose a treatment plan throughout the process. They even offered snacks and drinks while I waited. They weren't in any rush to make us leave, and even helped get Ginger back in my car as it was super icy outside. I will absolutely recommend VEG to anyone in need of an emergency vet.

Coming home about 2 weeks ago on 270 a car just ahead of his clipped a dog. Traffic came to a…read morestop, the dog was terrified, limping, and bleeding. Several great samaratins got out, stopped traffic altogether and saved the dog from running/limping out in front of a car. My wife and I work with a rescue and we scooped the dog up, put him in the back of our car and brought him here. This place was amazing. They came out, got him out of the car, sedated him, calmed him down, talked to us for as much detail as we could give. Thankfully he was tagged and chipped so we called the # on the tag. They were amazing to both of us and more importantly the dog we brought in. If either of our dogs ever need emergency care I'll be taking them here. An incredible place from top to bottom.

Think of this as an animal urgent care or ER. I'd been to another location years ago and had a…read moregood experience, and when I took one of our dogs to our vet today for a concern he recommended coming here immediately. They weren't busy around noon on a weekday. We got in, they got the docs my vet had sent and examined her, and things were just as bad as our vet had suspected. We had hoped for an overnight stay and a treatment plan, but it just wasn't going to help much. The staff were very empathetic and patient while we figured out what we were going to do. Sweetie came in to be with her while I picked Kid K up from school. The staff also made sure to take kid concerns into account. They're open 24 hours, and not every visit is going to end like this. We'll keep them in mind for the next time the vet is closed and one of the other dogs does something like eat grapes.

This was my second experience with taking a pet here. The first was a bit more positive with my…read moredog, even though I came home with no answers or explanation and a lot less in my bank account. The most recent visit I took my cat for an unknown medical emergency at around 6:30 p.m.. She was alive, but unresponsive. They immediately started triage, but they absolutely didn't have a clue and were more concerned with paperwork and getting their money. While the staff was initially compassionate, it was ALL about money ... and they got a lot of it even though my cat ended up passing away. When I left, she was hooked up to many tubes and monitors with assurance of one on one care and monotoring throughout the night after admitting her. I returned several times throughout the night to check on her and then left for the night after they admitted her around 9:30. I decided to return for a surprise visit around 10:30 to sit with my cat only to find the monitors had been removed and she was unresponsive with staff performing CPR. They made me wait to go back to see her and I believe they were scrambling to come up with an adequate story. When I questioned them as to why the monitors were removed, they struggled for an answer. She was laying on a bare table with no blanket as if the table had already been cleaned. The vet (and I use the term loosely) told me that she was doing much better with her eyes open and was responsive with her vitals back to normal, so that's why they removed the tubes and monitors. Somehow, none of this made sense. Why is she now dead? I think they removed the monitors the minute I left and were unexpectedly surprised when I made a late night visit. They collected nearly $5,000 for their services, including a consultation fee with another Med Vet location and a fee for unforeseen circumstances. As it turns out, this fee was for cremation services. The bill was collected and paid up front and my cat passed about four hours after arriving in their care. I will never trust them again and events indicate they dropped the ball the minute I left. DO NOT take your beloved pet to this facility. It's just a money pit that takes advantage of your emotions at a vulnerable time. I am devastated by this loss and I am convinced she could have been saved with proper care. They were the closest facility and time was of the essence. I realize pets can die, but their explanation just doesn't ring true. They are nice people, but completely incompetent. I am sure none of this can be proved, but someone should be held accountable. Total hacks. UPDATE: MedVets has credited by account back $1744 ... much appreciated, but bottom line ... my cat is still dead under what appears to be suspicious circumstances.

I'm sincerely grateful to the Cove team. They explained everyhing so throughly and were so patient…read moreand kind. They did not get frustrated with all my questions, and they had even gotten extremely busy while I was there. Thank you guys so much. Such a great crew.

We had a scheduled appointment to see a surgery specialist for a suspected anal gland mass…read more Scheduling was easy, and we were seen faster than other usual specialty vets. We saw Dr. Howard (surgeon) on a Monday and had a choice of two days that same week for the surgery. She had surgery on Thursday, and we were so relieved it was done quickly. We took our dog home the same day and were very pleased with the care. They continued to call, monitoring the surgical site with text pictures. All questions and concerns were followed up on, and we felt comfortable with the medication and monitoring. This facility is staffed 24/7 and has ultrasound and on-site x-ray capabilities, providing rapid answers to concerned pet owners. These tests were done on our dog's initial visit and provided information for staging the mass. COVE sent all of her records to the OSU oncologist and we had a follow up with them. They were very complimentary about the excellent result of a very complex surgery. The care is not inexpensive but we feel like we received excellent care with the best possible results.

I HIGHLY RECOMMEND this company. I went on vacation & was out of the country when the blizzard of…read moreJanuary 2026 hit. Amber & her crew NEVER missed a visit for my 2 fur babies. I had run out of the cheese that I put on my dogs food. Amber brought some from her own home & refused my offers to repay her for it. I liked her crew as well & I LOVED the pics of my babies while i was gone. I often don't give such glowing reviews, but Amber's company SO deserves it. I will use them again in the future as I travel. I also want to note that her prices were less than the last petsetting company that I had used.

We'be used Amber and her team for years. They are fantastic with our cat and elderly dog! Highly…read morerecommend.

They take great care of your baby. My little Pea spent 3 days at med vet. They called and updated…read moreme often. (Mezzer aka Pea)

I'll be brief. I recently lost my beloved 6 year old cat at MedVet after his 4 day stay there…read more That loss was very difficult and painful enough, but the over $12,000.00 vet bill for his care and stay made his death much, much worse due to the sad simple fact that MedVet does not offer either any kind of a bereavement discount if your pet dies in their care or any kind of a discount to seniors living on a limited income. Those types of compassionate discounts are something that they very seriously need to think about offering. I think it would seriously help with their ratings (and their ratings could frankly use some help). I honestly do trust that they did everything possible to save my cats life and they all appeared very professional, very caring, compassionate and concerned. However, their billing policies shows very clearly that their final bottom line is that they are very much a "for-profit business" and you should have no illusions about that if you take your pet there for help. The first thing they ask about after getting your name and your pets name and why you are there, is your credit card information. One final thought......please carefully look over their other reviews here (I sincerely wish I had before I took my poor cat there) and then think about what you have read in these reviews a bit and then honestly ask yourself: "Why are so, so many of their reviews only one star?" T.S.

The wait time was absolutely insane. My dog had a stick lodged in the back of her throat, and after…read morespending 8 hours at MedVet, they still failed to find it. I ended up discovering it myself once we got home. Additionally, some of the front desk staff showed a complete lack of empathy and did not take concerned pet parents seriously. I witnessed one woman bring in her dog--she was clearly distressed and spoke English as a second language--and the front desk employee made no effort to treat her or her pet with kindness. The interaction was dismissive and lacked basic compassion. Overall, this was an extremely frustrating and disappointing experience. I strongly recommend going to a different MedVet location. The front desk staff here seem overwhelmed and in need of a break, and unfortunately, it shows in the level of care and compassion provided.

I had the absolute worst experience at MetVet Hilliard this week when my cat Rémy was vomiting and…read morehad diarrhea. Their staff does not listen AT ALL. From the moment I walked in, no one even took me seriously. They asked me why I brought him in and I told them gastrointestinal issues. They asked if he was urinating and I was like "ummmm maybe?" The person at the front desk called for a tech "stat because the cat isn't urinating." We get into a room and they come in a few minutes later after examining him wanting to ask some questions. I told them another cat in my house had just had gastrointestinal issues and been sick (brought it home from the vet's office the week prior we think). That wasn't even a question in their mind. The doctor who came to talk to me wanted to focus on "stress at home" and asked about his litter box and food. Then brought out an estimate for $1200 to have an x Ray and bloodwork done even though he had JUST had his wellness check at the vet within the last month and he was given a clean bill of health. They said "well things can change in a day." Ok fine - you're the professionals so I trust you. Nearly two hours later they come back and inform me that the bloodwork was normal and his x Ray was negative for blockage or abnormalities in his abdomen (thank goodness!) but said they could keep him and hospitalize him and send him for additional testing with an internal medicine doctor if I "really wanted to get to the bottom of things." They gave me NO answers and guidance about what was likely the problem and the doctor actually said "it could be cancer. We don't really know," and urged me to hospitalize him for what I'm sure would have been thousands more. I opted to get them to give him subcutaneous fluids and an anti nausea medication so I could take him home and pursue care with his primary vet. Turns out: virus. Thanks for the nice scare throwing out cancer for a 5-year old healthy cat with normal bloodwork and exams. Way to live those core values of caring about your patients and customers. I will NEVER use MedVet ever again. It is the biggest ripoff and runaround.

Another great experience at Horizon Animal Hospital. Everyone who we interacted with was very kind…read moreand helpful. The vet's assistants answered a lot of my questions and gave me some really helpful tips for my cat and my dog. The vet, Dr. Schuler, is great. He is very friendly and knowledgeable. Explains things in great detail and is always ready to do whatever it takes in order to care for his patients. My dog was scared to be there, and Dr S had no problem getting on the ground to assess and examine my pup so that he didn't stress the dog out more. Highly recommended and worth the drive (we drive over an hour and are happy to do so)

Best vets ever, worse phone service ever!…read more Its getting harder and harder to make a proper connection to make an appointment. I know the folks there are very busy and putting folks on hold is part of the routine, however... Waited and waited and waited while on hold, never did get an appointment made. Guess I will try another day geeeeez

Sweet people I…read morehelped a stray kitten who was I'll... their compassion was genuine very thorough staff.. animals are treated as tge good souls they are!

Took my dog in because she ingested chocolate. They came and took her back to get her vitals, 45…read moreminutes later the vet came out and told me that they would need to keep her over night. No exam,no exam tomorrow, just came out to the waiting room to tell me my dog had a heart rate that was life threatening and she needed to stay. I told her I would like to see my dog, she informed me that there no rooms available for that. After another 30 minutes later a tech came out with an estimate. I asked some more questions about them keeping her the tech told me I would need to talk to the vet again, another 25 minutes later, the vet came out. She was clearly annoyed, sat down and stared at me, didn't ask what I needed did say "I heard you had questions" just glared. I asked my questions she answered them clipped and clearly agitated. I told her I was uncomfortable leaving my dog but if that was best for my dog I would, but I wasn't leaving until I saw her. We arrived at medvet at 7:15, at 9:30 I was finally able to see my dog again. After I had been told my estimate and diagnosis, one that was procured with zero testing, in a room full of strangers. I had spent a total of less than five minutes with a real person and they wanted me to sign an estimate for 2600.00. After 20 minutes in a room with my dog, they came back I signed the agreement and the tech agreed that she probably didn't need to stay. Never saw the vet again, but after another two hours they agreed to treat her and let her go home. For an issue they insisted was life threatening they too. Their time making me feel pressured into giving them thousands of dollars but doing very little for my dog. I cannot express enough DO NOT TAKE YOUR PET HERE! They want your money, there is no empathy, the front desk is cold impersonal, the vet is hard and takes zero time with people. As long as this review is I could go on for another 500 words of the things they screwed up, letting me sit in a room alone for a tech to come retrieve my dog that hadn't even been brought to me, a second tech coming in to ask me what how they were treating her, the front desk acting like I was bothering them when I check out. DO NOT GO HERE.

Excellent service. No wait time at approx 8am. Mandy was in pain and my vet. could/ would not give…read moreme an appointment until Oct 30th. My Groomer recommend Fayette Veterinary in Washington Courthouse. Dr. Waits was professional, and polite and friendly. ( as was all the staff). He examined Mandy asked questions about her health in the prior days. Ran blood test and reviewed all results with us. He was very through and answered all our questions. I highly recommend and I am switching my vet. care to Fayette Veterinary Hospital.

I have been using Dr Waits for over 10 years. He is very patient with both you and your pet…read more He will answer your questions and let you know what is best for your pet. Someone else posted about long wait times-this is an animal hospital, emergencies happen. And as to Dr Waits raising his voice, maybe you weren't listening to what he had to say about your pet. He is the Dr. and this is why you go to the vet, they aren't just there for shots! As to price, try going to a city vet and see what they charge!

My little baby was having some allergy issues, so we paid a visit to Banfield. They were very…read morepatient with my very irritated kitty and we're thankfully able to get an exam done. Turns out it was nothing major, but I appreciate their calm demeanor throughout.

It was totally by accident or fate that I ended up here (and also the same can be said for my new…read morekitten) but I ended up with a stray kitten on the fly one day and knew he needed to get to a vet ASAP as he had been presumably dumped into the woods for who knows how long before I got him. Originally, I was looking for a mom & pop vet clinic but I couldn't get in anywhere within a decent time. That's when I stumbled upon Banfield and was honestly put off at first because it seemed like a chain corporation that was going to be money hungry. However, they were friendly and they were able to accommodate my needs and schedule so I said why not. Choosing Banfield ended up being a really good choice for me & the kitten and my perception was totally off!! Every one of the staff here is SO friendly and you can tell they care about animals. I think they deliver top notch customer service for us humans and care for our fur (or not fur?) baby's. My new kitten, Rupert, has been here for vaccines and just got his neutering done. The team obviously did a great job as he is healing nicely and even felt fine enough to want to play as soon as I brought him home. The staff has called after every visit to check up on him as well which is nice. I was so happy to hear at pick up that day that even though my kitty was scared before the big snip when I dropped him off, the staff carried him around to make him feel cozy. The hours are fantastic for all schedules as they have later evening and Saturday/Sunday appointment times which I love. The membership is also a good deal for kittens if they need all their shots/neutering/first year care. Even though I had a preconceived notion about a chain vet clinic, I couldn't have been more wrong and I'm so glad I wound up at Banfield Easton!