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Vecchio Brothers Heating & Cooling

1.0 (1 review)

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7 years ago

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Circle Mechanical

Circle Mechanical

(4 reviews)

My tankless water heater was unusable AFTER they attempted to stop the leak…read more Yet, they charged me a few hundred dollars anyway! Ignored my correspondence until I filed a complaint with the BBB. Ultimately, the owner refused to refund that portion of the charges, stating he didn't see where I was "wronged". I didn't ask them to buy me another tank- just to refund the charges for the tank they (accidentally I assume) ruined. The owner lost a customer for life which adds up to a lot more than $400-500. Lastly, other issues they actually did fix cost way too much money, in my view. I don't write reviews (good or bad) normally but I just couldn't let this go. I hope folks think twice before using Circle Mechanical.

I had these guys do a large, expensive job a few years ago and was relatively content with the…read moreservice and end result but suspicious that I may have been overcharged. I try to have loyalty to service providers and asked them to do a simple maintenance on my boiler system and after I was charged over $400, they left with one one my radiators not working. They spent close to an hour waiting for tech support (which cost me $70) and ending up doing the task I had suggested they do before the call. Additionally, their solution was to replace the radiator when it was suggested by tech support that the issue was most likely the temperature valve (approximately $25 + labor). I will go elsewhere for my plumbing/furnace needs in the future.

Vecchio Brothers Heating & Cooling - hvac - Updated October 2026

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