Has been a positive experience so far. My dog boards there and she is usually very nervous but hasn't had any issues there. One front desk person isn't so warm and doesn't smile. read more

I have taken my dog here for 20 years and had the best care! She just passed but had a long life thanks to this wonderful vet! Dr Yuka is so kind, compassionate and gentle and is very knowledgeable. Could not recommend this place more!! Love them!! She went to UCLA and Cornell for her vet training! read more

My cat recently had some issues and my bill was getting quite high, I have trupanion as they are advertised by the vet to work with directly saving time and money. Came to checkout I can't have them send my invoice to the pet insurance just because the manager was not there, ringing my bill up to almost $600. If you are going to advertise/display insurance that works with your vet, please have more people authorized to help with trupanion, it wasn't per fault of the insurance but the vet not being able to accommodate leaving me to pay out of pocket. read more

Brooke is the best at providing quality grooming care for my special pooch!! This company has shown time and time again three dogs later that this unrivaled veterinary company is the best!! read more

VCA Pacific Veterinary Center - VCA Pacific Veterinary Front signag - Veterinarians Near Me - Torrance, California

Worst vet clinic. Worst vet experience. The first time I went the vet rushed through the process like my cat was just another number. Very impersonal / cold. The second time I went, I was late 15 minutes (I live about 10 miles away so it's a 30-40 minute drive with traffic. I was told the vet would see my cat, so they put me in one of the rooms. I literally waited 30 minutes in that cold room. NO ONE came in the room that whole time to check up, give me an update on the wait time, NOTHING. I ended up leaving the room and told the receptionist that I waited 30 min and the look on her face, she didn't care. I asked her if my cat would get seen within the next 10 minutes. She said she could ask the vet. At this point I didn't believe her and I ended saving myself probably an extra 30 minutes to 1 hour (or more) because I decided to leave. I literally wasted a whole 1 hour and 30 minutes (30 minutes driving there, 30 minutes waiting, 30 minutes driving back home), plus wasted $7.50 in gas. She could've saved me the time and gas by answering the damn receptionist phone when I called or called me back to say no we can't see your cat today. These people don't care about you or your pet. Save yourself the time and DON'T COME HERE. read more

My pups and I appreciate the care and attention provided by Dr. Yuka, Miyazaki and Torrisi. The staff is always friendly and courteous. Yes, veterinary care is expensive, to be expected, but the quality of care is what matters. read more

Been going here for almost a year for my dog. Dr Miyazaki is very thorough in her exams and explains everything very well. Nice friendly staff who are very accomodating. read more

I brought my puppy here in late October for a free exam complimentary of the shelter I adopted him from. He had kennel cough at the time from the shelter environment and was neutered at 4 months (shelter policy of spay/neuter before they leave to prevent more unwanted litters). The front desk staff was very courteous and sweet and welcoming. The vet assistant (Tara, I think?) was also very sweet and caring. This review is solely for Dr. Torrisi. She came in seemingly sweet but it went south from there. My dad was with me and she was very respectful to him but as soon as he left she was no longer respectful. She questioned my puppy's skin condition. I explained that since he was just neutered a few days prior, we were unable to bathe him. She almost side eyed me. Then, since it was the topic at hand, I asked if neutering him so young would affect his health or if it had any negative outcomes. She ignored my question and instead said, "would you rather him be neutered or there be more dead puppies?" Or something to that effect. I used to volunteer for a rescue for years and I currently work in the dog industry. Obviously, I know that neutering is to prevent more unwanted litters, but that wasn't my question. Every subsequent question I asked received a snarky response from her. Needless to say, I haven't been back other than to get his distemper/parvo shot ($95 a pop, btw). Some simple understanding is all that's needed sometimes. Not unnecessary attitude. read more

I've been going to VCA Pacific Vet Center for over six years after leaving another VCA in Hermosa Beach. While there is a different VCA less than 5 minutes from my house (in Hermosa), I chose this one (in Torrance) because I LOVE Dr. Torrisi! She gives my dog, Buddy, the best care. He's a "senior" now and needs a lot more attention. After every test/surgical procedure, Dr. Torrisi calls to explain his needs, test results, medications, etc... She even called to check in on him after he needed emergency care from a different vet (which happened over the weekend). - The office staff are also very patient and nice. - I highly recommend this VCA. read more

Never take any pet to VCA! The BCA in Torrance is a nightmare! They tried to say my cat had a bird flu & I knew he didn't. He had a tiny piece of herb stuck in his throat. The staff has by far the worst attitudes I've ever experienced in any business! Choose Access bcz at least you're pets & you will be treated with respect, kindness and they know what they're doing! read more

Too expensive. $600 for spade, shots and exam for a kitten! Receptionist was very nice and knowledgeable.

Great staff, very caring. They took great care of my seriously injured dog and nursed him back to health. Thank you! read more

I have been going to this vet for several years. When they changed ownership, I stayed. Now, what I am seeing is the steady decline in customer service. Take today, for example. I had an appt. for a routine rabies vaccination. The tech came out to take my dog, asked me if there was anything else they could help with today. I said, yes, I have been a bit concerned with my dog's teeth lately and am wondering if a teeth cleaning is needed. Could they please take a quick look (keep in mind a teeth cleaning is a $1000 service). They said, no, the vet could not take a look. They are busy with other appts. and only a tech was administering my vaccine today. Perturbed by this answer, I called in to the front office while I waited in the car (since we are not allowed inside due to covid), and told the person this story thinking the tech was surely mistaken. They assured me that yes, that is correct. The vet is busy. Make another appt. You mean the vet is so busy, they can't spend 5 minutes looking at his teeth to say, they're fine, or yes, you should probably get a very expensive teeth cleaning? Wow! So I need to waste my time with another appt. weeks away, have them say yes or no to a teeth cleaning, and THEN make another appt. for a teeth cleaning? Can you charge me for the extra time or whatever now so I don't have to come back? No, they can't she says. Forget it. This business has turned into quite the money grubbing enterprise. I will take my dog to a vet that cares more about animals than a quick buck. read more

They have treated like shit. They are charging 8000$for eye surgery for my fog I have insurance with 90% coverage unlimited and they won't let me speak to the for and are making me come with the money first. They gave been disrespectful to me totally the staff is awful and I would suggest anywhere but here customer service imagine how ur pet feels. read more

We have been coming to Pacific Vet Center for awhile. Dr Maria C was our first vet, and we stayed on after the buyout. It was a difficult when Dr Maria retired, she had super intuition with our dogs' ailments and was right on with the treatment. Since then, we have used Dr Torrisi and Dr Yuka. Both have called us with test status, and then a couple days later both will call to find out how our doggies were feeling after treatment. When has my doctor ever called me to see if I am improving or not!... not ever, not even after surgeries. Granted face to face time was limited during the Covid years, but we found it is now back to our previous expectations. We had an appointment for our dog's senior physical with Dr Yuka, but needed additional help after our dog ate the neighbor rose bush, and was hacking. Dr Yuka was on the floor, making sure out doggie was comfortable. Dr Yuka performed the physical exam and its associated blood and urine tests. She also checked down down the throat and took XRay. Yuka spent the time listening to us and our dog. She prescribed meds, and took the time to explain what it should do AND what to do if it was not working as expected. When the test results came back, Dr Yuka found a red flag, and called us. We got the medicine prescribed and administered within the hour. The website appointment schedules could be improved for the technician schedule. The best part of this office is the staff all the way. They are friendly and happy every time you go into the front door. Special kudos to Kristy, Vanessa & Denise. I would still highly recommend this office. read more

I have consistently taken my pets here since Dr Maria owned the practice and LOVE the relationship I have built with this clinic, doctors, techs, and front desk staff over the years. At my maximum I had 6 dogs and 2 cats and they were seen by all the doctors here and I have always been highly satisfied with their care. I've always received phone calls or texts for follow ups or test results, even late in the night when the doctors were done with their long shifts. Each vet has always thoroughly explained why the diagnostics would be necessary (but I also work in the pet industry as a pet groomer and know diagnostics are always necessary, and that sometimes diagnostics don't have all the answers) and what steps would be needed. They are THOROUGH and as someone who has a lot of pets that is needed for peace of mind. They know how I am and that I only want the best for my pets and I want to constantly make sure they are healthy and well cared for for the duration of their lifetime. All my pets (5 dogs, 2 cats) are seen at least 2 times a year for exams and their necessary vaccines. But I treat my pets like kids; they have their doctors and specialists and I am very organized with their future appointments, medication refills, and care. VCA Pacific has always been supportive and has offered the best advice when it has come to end of life decisions with our Shih Tzu and our cat. I am so grateful for the entire team at VCA Pacific over the years and look forward to continuing our relationship. read more

I rarely leave reviews. We boarded our 2 dogs here several times from May until now, including an 11 night stay. My English Bulldog who is very prone to respiratory issues never once got sick, and he's gotten sick almost everywhere else (including with those in-home pet sitting apps since people usually board so many dogs in their home). We rarely board our dogs but needed to the last couple months in order to prepare for a cross country move and also because of a big family emergency. VCA Pacific Veterinary Center saved us by giving us a safe place to leave our dogs which gave us so much peace of mind (after all our dogs are our babies). They saved us, as we do not have any family out here to help us out. Thank you for what you did during a big transition period in our lives. read more

VCA Pacific Veterinary Center - Veterinarians Near Me - Torrance, California

I had to euthanize my precious little cat today. Dr. Fernandez was wonderful. She has a very soothing voice and explained the entire process. I was present for his transition and it was very peaceful. Dr. Fernandez is a great Vet and she is very compassionate. I highly recommend Dr. Fernandez. The staff are also caring and compassionate, as well. read more

FYI Dr. Maria has retired. SO happy for her, not so happy about the corporation. Fortunately, there are many familiar faces and Dr Yuka is there. Long story short! I had a mini schnauzer who died in 2011. Lots of meds, specialists and money! Insulin and needles were purchased at Costco to defray the cost, AND she had pet insurance. Magnificent care from Dr. Maria. Recently, purchased flea/heartworm meds, pkg of 6, VCA brand, for just under $150. I will not do that again... I will order from Costco or one of the online services and save at least $60. I am contemplating finding a vet closer to home and buying meds from Costco. Prices are high. read more

Honestly, this place needs some major help. They have some great techs, like Christy, but the business itself really stinks. To some it up, your pet is just a number and you are just money. They have no love or loyalty to you or your animal. It's clearly owned and operated by business people, not caring vets. I'm guessing they'll take as many clients as they can, and just provide horrible service. We're moving on to a privately owned and operated veterinarian. read more

I have to say first that we moved recently and I am comparing this VCA to the VCA that we used to go to. They were amazing! Everything was up to date! This Hawthorne location can only be contacted by phone? I had an account with the old one and couldn't figure out how to change it to our new location. Turns out you can't! They also don't participate in programs the other VCA vets do like pet insurance. Additionally they tell you they don't work with 1800petmeds and can give you an overpriced prescription or you can go through chewy.com. They also admitted that chewy.com has issues with their orders. I am currently having issues with my orders and won't use chewy.com anymore. If we hadn't of had such a 5 star experience at the other VCA I would probably think this place is nice as well. In comparison... you just don't compare. UPDATE: Only one issue is related to the pandemic. I don't need to email you because I've asked these questions each time we have taken my pet in. I see another review stating the same thing... read more

I came in last week because I was dog sitting and my mom's dog had had several pee accidents in the course of 24 hours. I made an appointment for 5 pm. I left work an hour early to make the appointment, as they had asked me me to show up 5-10 minutes early to fill out paperwork--OK. So I arrived about 5 til, filled out the paperwork and proceeded to wait. About 45 minutes later we finally got put into a room and then waited another 10 minutes to finally be seen. There were lots of people coming in and out, it is a really busy place. Too busy? Please don't give me an appointment, ask me to come in early, and make me wait almost an hour telling me it'll just be a few minutes. The staff is nice enough, and Dr. Akieda was a pleasure to work with. But I have gone to other places with just as nice "staff" that doesn't make me wait more than 10-15 minutes. My first visit here, but I don't think I'll go back. At least the vet for my own dog doesn't try to give me an appointment if they're packed for the day--if I'm going to be treated like a walk-in, tell me to walk-in! read more

You couldn't find a better team! We have had two soft-coated wheaten terriers, Chloe and Oliver and the entire team provided very, very compassionate treatment of both of our dogs. Excellent medical care of both for well over a decade. Everyone who works there, the woman who answers the phone, the assistants who get you in out of the room, and every vet we met, has just been outstanding. Rarely write reviews but they really deserve recognition. Appreciated all their care last week at a tough time for everyone. read more

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Dr Yuka is absolutely wonderful. Kind and compassionate describes this Vet center! They Answer all our questions and return our phone calls! Fair pricing. Clean facility. And our dogs aren't afraid to go in!! read more

Oh How sad...We miss Dr Maria as she was the best veterinarian ever!!! We're giving them a two Star-instead of a one in consideration of so many years of loyalty. The quality of care is not the same and the cleanliness of the facility has deteriorated. We have been going here for 12+ years and I think we're unfortunately going to have to make a change. It's really not the same since she sold the business. We miss the quality of care that Dr Maria's provided and control of the office. Even when she sold it and was there for over a year afterwards per contract, it was still a stellar location that offered quality service. They need a leader as it is aparent none exists over the facility. The cleanliness has definitely declined so what is that say about the back of the house? so I must say, in all of the years of service, Vanessa who is a support staff member and has worked there for many years, she is a rock star. If I was a veterinarians office I would definitely recruit her away from this place! She has the compassion and customer service skills of a five-star establishment! I hope this vet facility returns to their roots of exceptional quality care and service because this place is not the same and I am moving on unless they step out of the fold and do something extraordinary. They're pricing is over the top and way beyond what the private practice used to charge. read more

They don't allow you in with your dog and allow every other dog owner which makes no sense. Especially when their sister office down the street allows everyone in with their dogs. My dog is a rescue and is terrified and there's still no compromise. Even being vaccinated and offering to still wear a mask after all mandates have been lifted. read more

Well unfortunately my update is that after more than 20 years of using this veterinarian, we are leaving. The business has been in decline for a while now. Dr Maria was the reason I stayed. She prevented an unnecessary surgery that Dr Yuka wanted to do. Now that she's gone, no reason to stay. I had a question regarding my appointment yesterday, emailed the office manager, haven't received a response. I no longer feel that they are there to help pets and their owners. Clearly the main objective is money now. The office employees work at a snails pace and can be unprofessional at times. Using a veterinarian that is NOT affiliated with a large corporation such as vca. UPDATE to my update. Received a very detailed and informative response from office manager. Looking forward to continuing using their services. read more

Dr. Maria and Dr. Yuka could not be more caring, compassionate, or knowledgeable. I've brought both my dogs to them over the span of 5 years and love love love them! So trustworthy with my furry friends! read more

This review is for Dr. Sharon Torrisi and her alone. Even with an appointment the wait was long. This was our first time here getting a rattlesnake vaccine-it's that season! Another poochie came out with an injury they didn't come in with after seeing another doctor so I was a little freaked out. I have seen many vets, but none have the bedside manner Dr. Torrisi displayed to my dog who is normally skiddish and scared of strangers, particularly men and the vet, but Dr. Torrisi got on her level and patiently gained my dog's trust. She let the dr. pet her which is a pretty big deal for a stranger to let her touch her at first meeting and on top of that at the vet which makes her shake and tail between her legs kind of anxiety! Thanks Dr. Torrisi you're awesome! read more

Dr Torrisi is the best!!! My dog bites. When it was unsuccessful putting on the muzzle, Dr Torrisi didn't give up examining my baby. She suggested the cone and it worked. She gently examined his legs &'spine, listened to his heart, took his temperature, even took blood & urine sample all without sedating my boy. She made the impossible possible!!!! What a wonderful vet! Thank you sooooo much!!! read more

I have been a client at Pacific vet center for 20 years or more. my dogs love Dr Maria and Dr Yuka. Dr Maria has been my vet for over 20 years. I can never see using anyone else. she is kind, caring and knowledgeable. she spends whatever time she needs to with clients. I think of her as a pediatrician you never give them up once you find a good one and she is the BEST. Dr Yuka saved one of my dogs lives so you know she's number one in my book. you cannot get better office staff than the ones at Pacific vet center. when you call the office you can hear the smile on their faces and they are very happy to assist you with anything you need. pacific veterinary Center is the best. I wouldn't go anywhere else you shouldn't either read more

We left our old vet for what seemed hundreds of reasons, and booked an appointment with Dr. Yuka after a friend recommended her. She's so good with our dog - she doesn't sit on her "doctor's only" stool like some vets....she rolls around on the floor with our dog playing and visiting instead! She's very professional, always works with our budget and runs on time. When we made the difficult decision to put our younger dog to sleep, she helped our whole family through the process and even sent a handwritten note home the following day, expressing her sympathy and validating our choice. We love this practice! The front desk staff is very friendly, the office is clean and they never run late. read more

I have been using Pacific Vet. for many years. I had a white cat named in the late 1990s. Thats when I started using Pac. Vet. I have a Mane Coon cat named buddy. I have been taking him to Pac Vet. for all 11 years of his life! Thank you, David Wilson read more

Dr. Yuka and Dr. Maria are detailed, patient and very professional. They always give my animals (4) the best care and take their time to discuss any/all issues. The staff is friendly and courteous and very well educated. We have been taking our group there for 7 years now and anytime there is an issue or just routine annual physical- the hospital always gives the best care possible. They are my hospital of choice and I would not think of taking them anywhere else! Thank you for all you do for us! Pam read more

So happy my canine daughter has been under Dr Maria's care during her bladder and skin infection bout. Dr Maria is very caring, provides excellent care and offers so much support during the entire treatment process. She will only prescribe medication as needed and will start with the lowest dose/duration. Dr Maria was out of the office when I stopped by to pick up some medication and the receptionist, Vanessa, was extremely helpful and took the time to patiently listen to my concerns and questions. She also suggested me to send a message to the client service email and Dr Maria promptly called me to address my concern although she was out of the office. We are so glad to have been introduced to her and this exceptional veterinary clinic. read more

We have been taking our dogs and cats there for years and Dr. Maria is extremely knowledgeable and caring and we have had always had an excellent experience. There is a bit of a wait but it is worth it. We have had experiences with other vets since we are active with rescue animals and the groups have us use there vets but we have not seen any with the treatment knowledge that Dr. Maria brings to our animals. Rich and Debbie Rolling Hills Estates read more

Dr Maria Castiglione, is engaging and totally present during history taking of my baby! Don't waste your time or money and go there first. read more

We have been long time customers at Pacific Vet Center and were sad when Dr. Maria sold her business. Recently, however, our 10 year old cat had serious health issues and once Dr. Yuka began seeing him, we have received absolutely excellent care. Dr. Yuka has gone above and beyond, always calling us personally to discuss lab results and checking in on him several times a week when he was very ill. She has made herself available to answer all our questions and sought out specialists when necessary. I truly can't say enough good things about the level of care and compassion Dr. Yuka has shown our cat and our family! read more

I do not recommend Dr Yuka. She is forgetful and careless. First time physical exam on my pup was 5 minute. Minimal information was communicated. Very disappointed with the visit read more

I really like the doctors here but the front office is terrible. My teeth cleaning went from $300 to almost $600 with no warning within 2 months found out after doing 2nd dog . Prior phone issues too . I feel like they are pinging me for cash today telling me they were due for semi annual physicals since they are senior dogs yet they just had one in May prior to teeth cleaning yet so was never informed they needed semi annual. Plus keep getting email reminder one of the dogs needed shots so asking about that today find out its for heartworms? She never had prior why now? just feel like they want to get as much costs out of me as possible . ShAme on me for expecting them to keep my pets records straight. read more