Absolutely fantastic! We could not be happier for the care provided to our two older GSDs!…read more We had horrible problems with our old vet: diagnosed our boy with cancer and even wanted to remove his leg, then without asking raised his allergy meds and he had a severe reaction. We had enough of them and decided to wait until Mountain Lake opened and would make the move! Dr. Kranz changed our lives and informed us our dog did not have cancer rather was arthritic in his legs. She changed his diet and his brothers and both are on their way to living healthier lives. More energy, and losing weight and happy to chase balls! Don has been incredible as well answering our frequent calls and getting our pets taken care of! Cannot recommend them enough!

Dr. Kranz has taken care of our pups through thick and thin, good and bad, cheap and expensive…read more Knee issues, spine issues, teeth, allergies, cancer, you name it, our dogs have had it. Is she perfect? Nope. Because there is no such thing. Remember that. Doesn't change the fact we still like her and trust our dogs lives with her. It's interesting seeing folks be upset about how they are treated or how much they have to pay. I am sorry, but that is on you for not doing your homework. Pets are not cheap. Do your homework on what your breeds are prone to, what the costs are, if there are any specialists you might need in your area. For some of those spinal and allergy issues we have had to bring our dogs all over Colorado and sometimes out of state. Knowing those details will actually help you make your decision. Veterinarians also get very busy. You are not their only patient even though you think you are. If its an emergency, take it to the Emergency center. If you are not happy, find a different veterinarian and be unhappy over there. You want cheap? Get a goldfish.

We have been taking our dogs to Dr Hehn at Fox Run Hospital…read more. She is not only very pleasant and

Dr. Kocher is wonderful and the technicians are attentive. There needs to be a little guidance…read moregiven to those who work at the front desk.

We have bought two of our Doberman's as pups from the veterinarian who is also a breeder. When we…read morebought our first one we were already established with another veterinarian though Dr DeTurk provided most of the initial care for her and our second pup as part of the contract. Shortly after this, we lost our primary veterinarian and transferred all our care to Monument Vet. We have never had poor service and yes they can be busy- that is why veterinary hospitals for emergencies exist. Neither my husband or I have ever experienced rudeness from anyone. Also, this is very common with most busy vet practices in this day and age due to a shortage of veterinarians. As to the "up-charges" when you bring a pet in for some services- esp. those involving any sedation or anesthesia, these are offered for the safety of the pet as they are usually labs to ensure the pet is healthy. It is up to you rather you take them or not. We always consider this and do them. However, I'm sure if this is involved they will provide a total cost in advance if you ask for this. Our dobies are now 8 & 3 years old respectively and are great dogs. Both my husband & I highly recommend this clinic.

Monument Vet clinic has been unresponsive to messages sent through their on-line site as well as by…read morephone. Our dogs had been clients there for several years. They had healthy dog visits and vaccines there in April 2026. Recently one of the dogs had a critical health event. The front desk is improperly trained in understanding situations and quickly directing people to the right care. After two phone calls we were given the address to an emergency care facility. In the first call, the clerk informed us of their unavailability that day, and for the next 4 days. She suggested to "try another vet". Our dog passed away in route to the emergency clinic. The emergency vet did a scan of our dog post-death and gave us some information about the issue causing her collapse. We wanted to share this with Dr. Erin DeTurck but she has not responded to our message and call. I'm sure this vet office is fine as long as your pet just needs an exam and vaccines and you understand that you will get an upsell for dental work. We found out the hard way that you cannot count on this clinic for much more than that. In a panic time you should be able to count on getting some sound advice and direction from a vet with which you have had a long-standing relationship.

We didn't have the best introduction to Woodmoor Vet Hospital, but not because of anything they…read moredid. We moved here two years ago from Arvada and our big beautiful Stanley boy had developed liver cancer. He ended up passing a month after we got here Dr. Homme had to break the news. Two years later he still remembers Stan after only meeting him once. Today Dr Homme sees my two girls (technically 3 - but the cat's opinion doesn't count she doesn't like anyone but me) who LOVE him. I really appreciate the explanations he gives me - no matter how insignificant the issue he gives me a thorough answer so I understand everything and can make a decision. Everyone up front is lovely (I've interacted with Shelly the most and she is delightful) and I've had good experiences with all the vet techs too. I'm not sure the reason for so many negative reviews on here - and I'm not invalidating anyone's experience - but I've always been happy with the care we receive here. Yes, I wish they were open on Saturday! Otherwise couldn't be happier.

Vet refused to refill medication that our previous vet had perscribed for our dog. Instead…read morerecommended two other medications that did not work. When they finally relented and gave us the original meds, they prescribed it at 1/50th of the dose. That's not a typo, 1/50. Needless to say, it didn't work. When we called back to get more they told us to just give double the dose, which would bring us down from to only 4 days worth of medication and still insufficient. Would not recommend taking your pets here.

Our elderly cat was given complete dental care today. This was a cleaning and also several…read moreextractions of teeth that were resorbing or broken. Dr. Whited was very thorough in her explanations and I appreciated her time. He did very well in the recovery and we also got a complete blood panel and so he seems to be doing well overall. GC (retired dentist- cat owner).

My Charlie was injured and I took her into urgent care here around 10 at a night. Staff were very…read moreattentive and concerned for my sweethearts health. In fact, a week later I got a phone call from the vet just to check on her health, I've used now 5 vets in my lifetime, and never have I seen a place more concerned for an animal, I was surprised when it wasn't a billing call, but a check in. I think we'll stay here a while.

I am beyond thankful for all the amazing care that my baby girl has received from the staff and…read moreDoctors at Banfield. You can feel that they all love what they do, and they truly care about your pet. Banfield offers a wellness optimum plan. That covers different services and offers discounts on medications and procedures. I find it that is well priced and good to have.

I've never really had a complaint about these vets and I've been going here for about 5 years for…read moremy dog and cat. I'm writhing this review because of my most recent visit yesterday. My dog got really bad diarrhea to where there was a little blood in his stool. The only thing they did for my dog was check his heart and send me home with a probiotic.... They didn't take his temperature or check anything else with him. My dog also hates the vet and is very picky with people. I've offered multiple times to help them get a blood draw from him but now I'll have to come back a 3rd time because they still weren't able to get a blood draw on him. So they haven't properly handled my dogs illness and I'm repeatedly asked to come back and try again another day because they won't accept my help with his blood draw. Not happy and my dog is still having explosive diarrhea so he isn't either.

We took our Border Collie (who is our baby) in on a Saturday night. We thought she had a foreign…read morebody in her ear. The staff was wonderful, they all obviously loved what they do and taking care of animals. They were very concerned, listened to us carefully, and Dr. McCall was very thorough and gentle with our girl. For an emergency visit at 9pm at night, it was less expensive than I anticipated it being.

A little shamey, which I very much did not like. We came about an hour before they closed and that…read moreapparently was a problem even though we phoned first and were invited to come. We talked to three different people--the receptionist, the vet, and the technician. The receptionist and technician were fine and I think the vet gradually realized she was coming on too strong. My wife has been here before and this experience was much different from that last one. A lot of explanation (bordering on overexplaining) and helpful care instructions from the technician. We'll come back if we need to but our stressful experience was made more stressful by how we were treated.

My cat needed to see a vet urgently on a Sunday. Luckily Tender Care 1) was open, 2) had…read moreavailability, and 3) didn't charge me what an ER would've. I was charged a "same day" fee, but it wasn't a massive amount. The staff were very friendly and my cat was seen promptly. Highly recommend.

This is such a great vet and a beautiful second location! I've been going to this vet at the falcon…read morelocation for years now but we recently got a new puppy and she needed to get her 3 month shots and the falcon location didn't have any openings soon so we came here and they were amazing. They got us in and out so fast. Our puppy gets so excited to meet new people, they were so kind with her being a little crazy and they gave her a treat of peanut butter for her to take her shots. Everyone is always so nice and will answer any questions you have! I highly recommend this vet to anyone, they have treated all my pets with kindness and compassion.

We realized today we must euthanize our beloved kitty and thank God we chose the Animal ER care…read morefacility on North Nevada Ave. in Colo. Sprgs. We walked into the clinic on Mother's day and it was very busy but when we told the receptionist we were there to euthanize our 18 yr. old cat, we were immediately put in a private room. A gal came in right away to get the intake info and minutes after she left a tech came in to take our kitty back to get an IV put in his leg. Kitty was brought back to us and we were told to take as much time as we need to say goodbye and then push a button and the Dr. will come in and euthanize him. We said our goodbyes with lots of kisses and then Dr. Flanders [FABULOUS] came in and explained everything she was going to do which was saline first to make sure the line in his vein was clear, then propofol to relax him and then the final shot. Our sweet boy had a totally painless death. After death we were asked if we would like a paw print for no additional charge and we said yes and we were given a wonderful paw print with his name and a heart next to it. The price was very fair [$185] and I cannot recommend this clinic highly enough for their kindness, professionalism and compassion. The Bowmans

We waited hours to be seen with our 17 year old senior dog. Arrived just before 1pm. We were told…read morethere would be a shift change and more people would be arriving so we'd be seen about 2pm. Meanwhile pets were leaving and walk-ins were being seen. Not once did we get an update on our wait. I approached at 3pm and was told there was one person ahead. At 4:30 while we were the only people left in the waiting room they suggested a 10 minute drive to the ER on Rebecca St. When we arrived, we noticed another couple with their dog we saw much earlier as a walk-in at the the Nevada ER. It is now after 5pm and I'm furious my boy is put through this. No compassion!!!

This is a wonderful service. The doctor was professional but sensitive to our broken hearts. She…read morewas gentle and she helped our Finn pass on peacefully I would recommend this service to anyone who needs it. It's a difficult time but transition veterinary clinic made it feel peaceful.

I wish I could recommend this service, but my experience was disappointing from start to finish…read more I had to reach out just to ask about pricing since it wasn't listed on their website. When the assistant replied, she used my cat's correct name once, then referred to him as "Mama" for the rest of the email. This seems like an obvious template error that should have been caught, especially for something this sensitive. During the appointment, Dr. Melissa Vollaire seemed disorganized, and her assistant stepped out to take a phone call, never to be seen again. Then there was the euthanasia process itself. It took three needles and two shaved legs to find a vein on my sedated cat. On the second attempt, he pulled his paw away in pain, meaning his last few minutes of life were spent feeling someone dig around his arm. A month earlier, his regular vet had placed an IV with no shaving or struggle, so this was an extra layer on an already heartbreaking experience. Finally, I was told that A Paws In Time (the cremation service) would contact me within a couple of days when his paw prints were ready. After a week of silence, I reached out myself and learned that the vet had never informed them of that responsibility, delaying everything by another TWO WEEKS. Thankfully, A Paws In Time was wonderful, emailing me copies within minutes and they even personally delivered the originals to my home the same day they received them. Meanwhile, Transitions only reached out once to say the prints would be ready "next week," promised to follow up, and then never did...even when they failed to include them in the next pickup. They may be the cheapest option in the area, but I strongly recommend paying the extra $50 for a service that offers the professionalism and compassion your pet deserves in their final moments.