My parents friend who is an agent is helping me and my husband to find a home and she sent our info out to a broker. She said someone would get in contact with me soon. Well the very next day I get a call from Bryce Lamattina from Big Valley Mortgage (Madera location). He was really nice over the phone and sent me information through text too, which is a lot easier compared to most places that would rather just email or play phone tag. He was really kind and flexible with his time and let me know that he could meet up at any time that was convenient for me. Being a new mom this was really helpful cause I can't just up and go for a meeting any given day and time. I picked the day and time according to my schedule and he let me know exactly what I would need before going in and made it really easy. Knowing what to do and take before hand made it a lot less stressful on my part. He was able to meet either in office and out of office. I picked in office and I'm glad I did. I went in and was greeted by his lovely fiance Evelyn. I took my two month old daughter with me and they were so amazingly helpful and kind. They kept asking, "do you need help with anything?" "Can I do something?" "Do you need me to do anything?" "Here let me help you." Which I really appreciated. I can't tell you how many times I've gone somewhere and people just look on and don't offer help when it is needed. During the meeting they got the information they needed and even when I was trying to come up with important dates about previous rentals etc. they told me not to stress and not to worry. They were both kind to me and my two month old the entire time and made me feel so comfortable. I've gone to businesses where they have made me feel stupid for not knowing certain information or not knowing exactly what to do and even asking what they would consider "dumb questions." Not here. They are so nice and helpful. I would definitely recommend them to anyone and everyone. They opened the door for me many times to help make it easier to bring my stroller in and out. They complemented my daughter's behavior and noted how calm she was being. As a new mom you love to hear good things about your child. Even when I had to change my daughter and there was no changing table in the rest room Evelyn helped me set up a changing station by taking out my daughter's changing mats while I held her. She even threw away her dirty diaper for me! She was absolutely wonderful, amazing, kind, and friendly. They are all about family here. They listened to me when I was telling them about being a new parent and my experiences and what I have gone through so far and asked me questions and didn't say anything discouraging or interrupt me. They made sure I had all my documents before leaving and stacked them nicely for me to make packing up easier and said they would get back to me in just a day. Quick responses are greatly appreciated. They are absolutely amazing and if you ever need help from a broker and don't know who to go to or where to go to, then go to Bryce Lamattina and Evelyn Olmedo from Big Valley Mortgage. They made this process so incredibly easy. Very professional as well. read more

I want to thank Big Valley Mortgage Company, especially Jose Sahgun, Griselda Middleton and their team. They were very patient with my loan and were determined to fund it. It took them endless hours and hard work to get my loan funded. Jose, Griselda and their awesome team made my dreams come true of owning my own home. I really appreciate their hard work. Any questions or problems that arose during the process, they were very quick in helping me resolve the issue. I would highly recommend Jose and his team to help you with any loan possible. I can't wait to recommend them to my family and friends. Great Job Team!!! read more

My wife and I recently bought a home and went through Big Valley Mortgage and we are more than happy with our experience. Jose is a very kind hearted, genuine person who helped us with all of our questions and concerns. This company goes out of their way to make sure their customers are satisfied and work around the customers schedule. We can not say enough great things about this team and how happy we are :D Thank you Big Valley Mortgage! read more

Although we thought purchasing a home would not be possible at the moment we are now officially homeowners thanks to Jose, Griselda, and their team! All of my questions were always answered very quickly. Follow up was great. Words cannot describe how grateful we are to have walked into their office! If you're looking for a lender, look no further! read more

My husband and I were recommended to Jose, with Big Valley Mortgage through our realtor. Jose was very proactive, professional and considerate of our family situation. He and his team managed to close escrow EARLY, and all of this was done without a headache! Needless to say, he gets the job done. Who knew purchasing a home could be this easy. read more

I have used this company for a few years with my refinancing and purchasing my home and will keep coming back. Jose guided me and helped me out of a few tight spots along with the advice I needed to change my credit around. I am grateful for all the work he put in to help me and my wife out. read more

Jose and his team are absolutely amazing. My loan was closed in 20 days. Griselda answered every question I had and kept me informed all the way. I would use them again and again and recommend them to all my friends and family read more