I needed a battery replacement for my watch that only a special tool can do. Margaret was very…read morepleasant and knowledgeable about this watch. She was able to replace the battery without any problems. The store is bright and clean so while waiting, there are plenty of cases to browse and some really good deals. I recommend checking out this store. Thanks for the great customer service. It is truly appreciated.

I had a wonderful experience at Saslow's of Wilson. Ms. Margaret treated opening a watch that is…read moredifficult to open and replacing the battery with expertise. Two other jewelry stores had not been able to do so. She retreated with the same respect as if I had come in to purchase a thousand dollar diamond. The next time I am ready to make a more expensive purchase...I will definitely get it from Saslow's of Wilson.

Fantastic service. I didn't know what to expect with a big box jewellery store like this but…read morehonestly they exceeded my expectations and had a great selection.

We dropped off a loose topaz to be set into a ring. Six weeks later when we went to pick up the…read moreitem we were told that the store had been robbed, including our stone. They never called to alert us that the robbery had occurred or that our piece was stolen. They could not tell us when the robbery happened, so either this happens often enough that they cannot tell one robbery from another, or it was a cover-up story and they lost our topaz. Either way your jewelry is not safe here.

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

I loved this place! I've never been to a jewelry studio…read morebefore, but I decided to get my engagement ring resized with Brummitt Jewelry Design Studio when my friend shared her experience with me. And I have no regrets. Mimi is so great to work with- she is super sweet and does not hesitate to share her knowledge with you. She taught me the difference between metals and how to keep each of them clean with different products. Russ is an absolute expert at what he does, and it's obvious the moment you meet him. It took him two minutes and zero tools to figure out how much my ring needed to be shrunk. Honestly, the lack of measurements made me a bit nervous, but after he worked his magic, my ring is finally the perfect fit. He also explained exactly what he was going to do to resize the ring and made sure I understood what I would be getting back (my ring had to have a slight change in shape due to the original design). I hope to work with them again in the future. Highly recommend them!

Incredible designs. Very unique They will come to you or make an appointment at the stufioread more

Tomorrow marks 37 years of marriage for us! One of our many blessings is finding Patricia, early…read moreon in her career as an artisan. She designed and made our wedding rings and bands and to this day they're beautiful! No trip to NC could be complete without visiting her. You'll be amazed at her attention to detail and ability to unearth from you, what you can't describe with words. Patient, non-pushy and willing to make it your dream. Quality work that lasts and lasts.

Patricia did a great job repairing my diamond bracelet. It has worn a bit thin after many years of…read moreuse, and she placed a small chain over the clasp for an extra layer of security. She also replaced a stone in a much-loved turquoise ring. I highly recommend her!

I bought this house in 1982 as an investment. It had not been painted at least 35 years and was…read moreabout to fall down the paint with peeling off Andy House as serious Support problems were the support owner of the house had rotted and was sagging really bad. I loved this old house. I could see the potential in it, but it needed a lot of work. I bought it from the nephew and niece of the man who passed away that owned it. I started working on it with my younger brother who was a great Carpenter.)RIP) We went in head first and started working on the house every day in the night until midnight. I work on this house for seven years. I bought an old railroad jack from the flea market and my brother jacked up the porch with my ex-husband and replace the rotten support system to level it out. It had original radiator steam heat from the boiler that was in the basement in the whole house, but it didn't work. I heard a good Plumber to come down and repair the boiler system and get the heat back on. It was a big job. I put my heart and soul in this house and a whole lot of money. I loved it. And was so proud of it. Seven years after refinishing it, I submitted it to the historical study and in two years later, they selected my home to go on the national historical register in my name! I sold it and I wish I still had it but one of my friends has it as a consignment shop. And keeps it up nice

For those of us that really enjoy off the beaten path discoveries, this is a gem! We sorta just…read moredrove past it, loved the home and discovered it was actually a business! Really a lovely home if you love older homes like we do (we live in a family home built it 1920) . Awesome selection of antiques! Gaynell was very kind and knowledgeable!