I was sent a basket arrangement from The Flower Shop. The next day, many of the flowers were badly wilted. I called to let them know that I was disappointed. I was asked whether I wanted a credit (no, I didn't buy them) and said I would like replacement flowers. The florist delivered 5 fully opened roses, nothing close to the color or type of flowers that had wilted. It was if they said we can get rid of these roses that are close to gone and make it right. Not even close. I saw what the flowers cost and can tell you I will never order or recommend this florist. read more