In general, Dr. McKennan and the medical staff are really good; he is attentive and reassuring…read more Once I had a flare on holiday in a different state. I called the emergency number to the practice and I was able to get a prescription sent near my location. It was pretty impressive. The on-call doctor went above and beyond. The office staff is meh. They don't answer phones, take forever to check you in, etc. The doctors, however, are worth the inconvenience.

I had an appointment with this doctor and first a hearing test. I was there after others that…read morearrived after me were received. I could see the window where my file just get getting put back and back. Finally, after an hour and a half or more, I was brought in and put on the table lengthwise and he was extremely rude. I would never go back to him.

My mother-in-law is worried that she may be developing Alzheimer's, so she went to her PCP, went in…read morefor a CT scan of her brain, and got a referral to William J. Au's office (specifically for Dr. Kyle) for a consultation to discuss the scan results. Her referral was sent in January, and she was told to wait for a phonecall from the clinic to schedule an appointment. They allegedly called and left a message, but that's it. No other follow-up. We're trying to support my mother-in-law as she faces a very damning diagnosis (it runs in the family). She went back to her PCP today with my wife, and they came away needing to call Dr. Au's office again for an appointment. They were told that the paperwork was received in March, despite being faxed over in January, and that because my mother-in-law "never followed up" with them, they might be able to get her scheduled for an appointment in May of 2024. That is a whole year from now, and catching Alzheimer's early is the key to mitigating the effects of the disease. Very unhappy that there is little to no communication between this office and its patients; patients should not need to play phone-tag to get important care that they need.

Just read the real reviews all the 1 stars…read more No attention to their clients very slow to contact, the have gone through 2 secretaries since starting with this He clearly has too much on his hands

It has been almost a year since my surgery, and guess how many times I saw my surgeon after my…read moresurgery? NOT ONCE!! I tried to get a appointment with him, but no. I had a ton of problems related to this surgery, but the only person I was allowed to make a appointment with was Michael Yee, his nurse practitioner. I saw Michael and he looked at my MRI and X-ray and declared that my surgery was a success. (He read what the pathologist wrote.). Everything had healed properly. Ok, but what about the continued back pain, leg and foot pain? He had no clue,....BECAUSE HE WAS NOT A DOCTOR!! He thinks other parts of my spine and lower back are causing the pain because of the extra work those parts are now having to do. But it was just a guess, since....HE IS NOT A DOCTOR! He ordered some steroid injections and physical therapy. GUESS WHAT? They never called to schedule the injection procedure. So I called, twice, leaving a message with Michael Yee. NOTHING! I also sent emails. Two weeks past, then three. I finally got a email back from some unknown person who suggested that I call the place that does the injections. Ok, I call........ And guess what's? THEY NEVER CALLED BACK! 4 weeks later and I never heard shit from that place! I am done with those asshole in Sacramento. They have no respect for their patients and once your surgery is over, they are done with you no matter if you are still having issues or not. PLEASE DO NOT GO TO DR. FOX OR DR. SCHEIDERMAN.

It appears that Dignity group does not value my time, nor the time of their other patients, and…read morebecause they find no particular value in my time, they feel free to waste it liberally. Dealing with Dignity Health is a frustrating and chaotic experience at best, and at worst, your issues are faster and more easily addressed by driving to the office of the doctor you want to see. There are several sites and multiple specialties within the group, all served by a single call center that can only pass a message on tagged to your digital medical file. Although you may know precisely where your doctor works, the staff at that site do not have their own phone numbers to take a direct call. Today, I wasted roughly 25 minutes on hold trying to reach my doctor with a quetion about my post-operative care, eventually driving to his office just seven minutes away and finding that he had left the building 15 minutes earlier to handle an emergency at the hospital across the street. My question from yesterday remains unanswered, but fortunately, it seems that the issue may be resolving, slowly, but spontaneously. Dr. Bradley Digney is the surgeon who did my operation, and I can recommend him heartily and without reservations and would not hesitate to have him operate on me or my loved ones in the future should the need arise. Frankly, he deserves better services from the Dignity Health management even more than do I. The management seems to think that distancing the doctors from their patients with a call center is good, and they appear to know nothing about the Human Kindness that this bureaucracy claims to value. The practice of medicine is a human to human interaction, and should be respected and treated as such. Charles R. McCormick, MD

One of the best gastro docs that I have ever met. Through his diagnostics, he was able to provide a…read moregood health plan for my quick recovery. At each appt I have a short wait time and I am quickly seen. The doctor is very courteous, competent and quickly identified a potential diagnosis. Ordered diagnostics are conducted within a couple of weeks because my issues weren't life threatening. However each diagnostic was very thorough and personally performed by the doctor himself. I couldn't ask for a better doctor or facility. Diagnostics were performed nearby.

No one knows how good they are because they refuse to let anyone schedule an appointment. they are…read moreout of control- I have had three ENT surgeries at another academic medical center, I'm a healthcare provider myself, the records are available in MyChart, but they refuse to schedule an appointment. Do they actually engage in healthcare, or does the department simply hire people to turn patients away? Really terrible, and I will never refer patients there myself.

Please consider reaching out to Dr. Jonathan George at UCSF for head and neck surgery…read more He is here. https://www.ucsfhealth.org/providers/jonathan-r-george I was referred to him by another friend who had a more challenging case with her parathyroid. He's been doing parathyroid surgeries for a decade and he does 80-90 per year. He's a pro. He's a skilled surgeon and he will give an excellent clinical explanation of what's going on and what needs to be done. I'm a reporter by training and he answered my questions at length. He genuinely wants to see his patients improve. I was relieved by his confidence and experience. His administrative team is excellent and they move with efficiency and care for patients. Nancy is a wonderful part of his practice. This is a terrible disease. I am grateful for his skills and compassion. What a combination.