If I could give them negative stars I would. I just started a new job where I needed to learn how to use WordPress. On the phone, the sales representative made it very clear that these tutoring services were a 1 time payment of $500. My company paid for 8 sessions of tutoring each lasting 1 hour and I got a receipt for this charge in my email. I was told I could cancel anytime if I was not satisfied, but what the representative failed to mention is that they auto bill you every month and they do not tell you about their non refundable policy. Ultimately, the tutors were very helpful, but I did have some issues. I was under the impression I would have the same tutor for all 8 of my sessions. I was also supposed to have tutoring every Tuesday and Thursday. My first session, the tutor said he did not think he was qualified enough to teach me what I needed. Varsity Tutors then took about 48 hours to find me a new tutor. However, they never assigned my tutors at the time I requested which was Tuesdays and Thursdays at 2pm. So my first week, I only had 1 session instead of 2. The next week I had my next session. Following the session, my tutor told me he no longer will be working for the company so I needed a new tutor. That tells you a lot about the company if their tutors are quitting! It then took a little over 48 hours to get a new tutor again. For my 3rd session, my new tutor was having internet issues and the session was never held. After 2 sessions, I wasn't satisfied with my services and asked customer service to put my account on pause so my 6 remaining sessions would not expire. I told the representative that I would call back when I was ready to unpause the account. A month later I called to ultimately cancel my account. That is when I found out I had been charged another $500 for another 8 sessions. Never once did I get an email saying my account was unfrozen or that I was billed again. The representative had only put my account on hold for a week which was not what I asked. I asked for a refund from customer service and was denied. I spoke to a supervisor who also denied me a refund. I called back the next day and spoke to the same supervisor and after I was stern with the fact that I wanted a refund, he was able to offer me half of the money back. I think it is ridiculous that this company blindsides their clients and then makes it extremely hard to get a refund. I will be disputing this charge with the bank and I have already reported them to the Better Business Bureau. I have never had such an awful experience with any company in my life. Who robs their clients of $500 or more?! I also read so many reviews of this exact same situation so I know that they are repeat offenders. Avoid this company at all costs! read more

I recently sought out help for my son's university course and was disappointed with the experience provided by VarsityTutors. Initially, they offered a month-to-month subscription with the option to cancel if we weren't satisfied, but what they failed to mention was that it was actually an auto-billing subscription buried in the fine print of the tutoring agreement. To make matters worse, there was no information on their website's account page about when we would be billed again. To add to the frustration, on the initial call when I mentioned that I only needed a few lessons, VarsityTutors offered a package of 4 lessons, which I accepted. However, they did not disclose that this package would automatically enroll me in their subscription service. Additionally, there was no option to switch off the auto-billing feature on their website, and I later found out that if I needed to make any changes to my account, I would need to call or send an email. To my surprise, I found out that I was charged from my bank statement, as I did not receive any emails from VarsityTutors notifying me of the charge. Upon contacting customer service, they promised that someone would reach out to us within 72 hours to address the issue and potentially refund us. However, that never happened. After a second call, we were told to expect a response within 48 hours, but were also warned that a refund was unlikely. Overall, I feel misled and disappointed with the lack of transparency and poor communication from VarsityTutors. I would not recommend this tutoring service to anyone. read more

Varsity Tutors have been of magnificent help to me since my beginning if tutoring till now. You will first be set up with a personal advisor who will guide you every step of the way, and every minute you need assistance and are of great support to your learning. You can also use their app to keep track of your schedule and have your hours organized which you can access any time you need to. And most importantly, your tutor, will be chosen from their sophisticated matching system, which is put together by vast different ranges of qualities and quantifiable features, from 'your learning style' to 'specialties' to even 'hobbies', so that you are set up with the perfect tutor in your city. I've already had months of tutoring done with my tutor, Templeton, and in all honesty, this was the best decision I've made since I moved to this city. He is one of the greatest mentors I currently have, you won't believe what you can earn not only educationally but for life, it will be one of the greatest experience you will have by signing up with Varsity Tutors. Hands down the best tutoring service in all of U.S. read more

My daughter was accepted to FLORIDA STATE UNIVERSITY because of the help she received from two Varsity Tutors instructors. Aaron and Seida were able to tap into her struggling points and make resolve. She improved her ACT scores by 4 points which was her 'IN' to her university of choice. Both of these tutors broke through and provided the understanding she lacked in the Math and Science/Reading sections of the exam. I would highly recommend this organization for tutoring and for all of the services they provide. I would use them again in a heartbeat if necessary. They are also very reliable. Show up on time and use the entirety of their time with quality instruction. Thank You again, VT for helping my daughter reach her goal. read more

My son was having a difficult time in his Statistics class earlier this semester. The staff (the lady answering the Miami line) ensured that my son got the absolute best tutor. This meant going through a couple of tutors, but we found the right fit and my son is getting a B now - which is way better than where he was with a D! I can't say enough about how much the persistence and patience of the Miami VT customer service staff. She truly made all the difference in this whole process. I will definitely be reaching out to her in the future for more tutoring in the future! (hopefully it wont be needed though). Thank you Varsity Tutors! read more

LSAT Varsity tutors is the best choice we had for my daughter for her LSat. Every one from the company are so friendly and well trained. They have the best follow up system. When I first called them I was skeptical and I also shop around, I spoke to someone and he gave me the details, l told him I will contact again, few months later, I did call back for my final decision they remember me , they make me feel welcome . My daughter need help with her LSat, her tutor Tyson not only help her with the practice she needs but also help to build her confidence in solving problems . To me that is priceless. read more

The Very Best! My experience with Varsity Tutors has been stellar! Amanda M. has taught my youngest and advanced from third-grade math to now fifth-grade math. My oldest is getting help with Algebra with Lena H. and she is fantastic as well. The live learning, online face to face, one on one tutoring is better than the tutors coming to the home. I highly recommend! read more

I live in pensacola, FL, and my tutor, Samantha Meeker lives in ATL. We met only 6 times for ACT tutoring but she helped me so much! She was very funny (unlike most tutors) but she took her job seriously, I could tell. I would highly recommend Varsity Tutors and Samantha to anyone who is having trouble in school or for test preparation like me! read more

We have had a great experience with Varsity tutors. Kelsey has been very professional, arrives on time, very flexible to work around my schedule. My son has definitely benefited from the lessons. My son - grade 1, looks forward to his lessons with Kelsey. I will continue to use Varsity tutors and will definitely recommend their services. read more

Our Varsity Tutor helped our son tackle advanced mathematic concepts in AP Calculus AB. We are very happy that his grades have improved and his understanding has grown. The tutor is very knowledgeable and takes time to walk thru each problem, asking and answering questions along the way. I highly recommend Varsity Tutor. read more

Varsity Tutors was worth the investment. We've never needed a tutor but decided it would be great to get our child ready for SAT's. They sent a professional tutor (Victor) that was always on time and very patient and understanding. Definitely recommend them. read more

Very knowledgeable and professional tutors, great customer service! Gave it 3 stars only because one of the tutors after months of tutoring unexpectedly stopped responding and the customer service said she is not available for us anymore. read more

Rahul at Varsity tutors has been helping my son with AP Chemistry. So far he has been able to explain tough concepts and help my son with assignments that are way over my head. And I have a degree in Chemistry! lol read more

My kids have been using their online tutoring and have been very happy with it. They specially like the fact that the hours are flexible and the software is so user friendly. I rightly recommended them. read more

Excellent tutors, great at relating to my teen...Got the job done, as my son got A's in both classes he was taking on FLVS... Thanks! read more