I'm very happy with this insurance company and the excellent service they provide. They are…read moreprofessional, helpful, reliable, and always take the time to answer my questions. I truly appreciate how well they treat their customers and how easy they make everything. It's a great feeling to know you're in good hands. I highly recommend them to anyone looking for an insurance company they can trust!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Super great and they do good job I recommend them very good people. They know what they do.read more

I've had an amazing experience with Bekian Insurance Services. My agent Elisa Velasco has been…read moreincredibly helpful and professional. She helped me insure my tractor units and got me great discounts on my commercial insurance policy. Elisa is knowledgeable, responsive, and truly cares about finding the best coverage for your needs. I highly recommend Bekian Insurance Services to anyone looking for reliable and affordable commercial insurance! It also helps that she's bilingual in Spanish. Any concerns I have I know I can email her or message and she'll help me out with any concerns I have. Thank you once again!

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

During this week I approached one of the producers in Crescenta Valley Insurance named Melina…read moreIngerghoolian to buy an Auto policy and I am truly appreciative of her professional approach and sincere help. I highly recommend Crescenta Valley Insurance to anyone who is looking for a policy with Best coverage and best price in the Market.

Called them and spoke to someone to call me back for quotes on a home and 2 cars. Never heard…read moreback. I guess they don't need the business.

My experience with Jaklin has always been positive. She has a tendency to go above and beyond…read morewhat's expected to not only protect her clients but to make sure they're taken care of like family. Over the years, I have been impressed with their staff, business ethics, and recently, their office decor. As a busy professional, I have also had the pleasure in referring Jaklin to large customer base - all of which have shared the same positive experience with her while boasting what a difference she has made compared to their prior experience working with others. Farmers Insurance has a rockstar of an agent who truly embraces the industry needs and makes sure their clients are taken care of like royalty. Thank you Jaklin for always going above and beyond the call of duty to not only protect us, but to also treat us well beyond our highest expectations!

What an amazing experience with Jaklin Tshabourian at Farmers Insurance! All of our insurance…read moreservices go through her and we are super happy with the outstanding service we received. One of the best insurance agent we have ever met. She had some of the best insurance programs at the lowest prices available in the industry. Thanks, Jaklin!

Carlos at State Farm was extremely helpful! He gave me the best quote I've received. I had already…read morechecked with several other insurance companies, but their prices were much higher. Carlos made the process easy, explained everything clearly, and they also offer assistance in Spanish, which is a huge plus. I definitely recommend reaching out to Carlos if you're looking for a good auto insurance quote. Great service and great price!

Carlos and Alex were excellent. They guided me from start to finish, answered all my questions, and…read moremade sure I got the best options for my needs. I'm really glad I found them and would highly recommend them to anyone.

wonderful job got me exactly where I needed to be. was so helpful and professional but also very…read moreunderstanding

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Today I call for help me about pay my bill and for an other question and Mary help me and it's take…read morea few minutes. Thank you very much. She's was nice lady, very knowledgeable and helpful.

I worked with Mary Yenokyan today and she is very helpful, a great listener and knowledgeable. I…read morehighly recommend her for your insurance needs.

Alex is amazing at what he does. Between Alex and USI, he can find you the best rate for all your…read morecommercial needs. Can't go wrong with Alex!

You know those people when you come across that improve your situation so much where you feel like…read moreyou just won the lottery? Well if you're a business owner, Alex leaves that impression on you. He absolutely goes to war for his clients to make sure he saves you as much money as possible. The results he pulls off at times is hard to believe. He is your commercial insurance professional, you might just not know it yet. Speak to him now!

As my 65th birthday approached, the stress from knowing I would have to switch to Medicare…read moreincreased because I was having such a hard time finding proper guidance. Adding to the stress was the fact that I could be financially penalized if I did not switch to medicare in a timely matter. Then, I was referred to Alison Gordon, the insurance mom. She sent me one email that demystified the entire process. From there, we had one phone call where she clearly explained all my options. With that, a giant weight was lifted from my shoulders and life was good again. I found Alison to be knowledgable, experienced, thorough, kind and witty. I highly recommend her.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.