Dropped in recently while visiting Saint Catharines. I was not impressed with the staff. They were…read morecold and disinterested, as if hung over. I know everyone has bad days sometimes, but I've heard similar stories since visiting and it seems to be a common occurrence. Terrible customer service. I will not be back.

absolutely fantastic customer service, made me feel welcomed, with a huge selection to choose from!…read morei love coming here, and the prices aren't ridiculously high, and pricey, definitely recommend coming here if you're new!

Had to replace the tank twice and the second time the rep didn't put the coil in properly causing…read moreit to break in less then a week. When I went back the clerk gave me a horrible, "I don't care" attitude. Completely unhelpful. Never going back and telling everyone who asks why. Thankfully found a better place. More flavors too. Also learned that the 2nd tank they sold me is no longer available. Nice to know they sell out dated equipment too. Makes me wonder how many other people have been ripped off.

From the owner: Here at Smoker's Paradise, we strive to meet all of your smoking and vaping needs while giving…read moreawesome service! Soon with 5 locations to serve you!

My gf goes here to get ripped off for vape juice she can basically get online for half the price…read more I went in for some disposable vapes. I'm 35 years old. I counted, between the owner and another employee, carded me 5 times. Over a disposable vape. I have a beard and a car. I talk like an adult. The only idiot around that does this. The owner can't read a person worth a shit. *The only people who buy disposable vapes are adults who are quitting.* I've been smoking and using rip-off box mods for well over 10 years and this fool thinks I'm too young to buy a disposable vape? Go somewhere where the service is more personable and intelligent.

I had a flawless transaction doing my first order online for delivery today. I had to call a couple…read moreof times because I just wouldn't be me if I could figure everything out lol. The guy I spoke with was kind and helpful. My last coil had just bit the dust and just when I was considering having a cigarette my order was at my door with impeccable timing. I, absolutely, recommend shopping here. Easy peasy

Friendly, helpful and courteous. Products always great. Visited on every trip. Vast selection of…read morequality products.

What an amazing place and staff. Large selections to meet your needs. Very friendly and…read moreknowledgeable staff. Just over the Canadian border of Niagara Falls, Canada. What a beautiful place to visit. AND very friendly people who know enough to blame all the problems on trump and cronies instead of the average American.

Type 1 diabetics\terminal cancer patients BEWARE..... had the worst experience ever as a T1D…read more(20yrs) today at this location. Went in to get some green and upon entering in felt a sugar low (2.5mnol) I had a mango drink with me so I didn't put my mask on and began to treat my sugar low (life threatening) while telling the front girl way I could not put my mask on at the moment but would put it on after I finished the drink I had. I then told the sales person inside the store and that I would stay in the corner away from any one till I finished (30 sec). I then asked to have my order so I could pay and go. Unfortunately they disagreed with me treating my now severe sugar low (medical distress)in the store and it started to get worse when they started getting aggressive\abusive with me (manager and cashier) and saying that they are going to kick me out out and refused my order saying I am causing a scene\being aggressive....all this while I'm going depper into the sugar low. Then they where made fun of my disabilities after I laughed at what they said due to my traumatic brain injury\damage and tried explained it to them. (yes like the joker I laugh when stressed) During all this callus treatment not one of hint compassion or help just that they could call a ambulance which I said to call but they just stud there looking at me telling me to get out that they only aloud 2 people in store and they want me out so someone can get there weed. So I left (staggered out) the store but could only go out front as I could not move as my blood sugar where still very low. Was out front for 45min (37c temp) till my sugars where good enough. During this time not one person from spirit leaf came out to see if I was ok but the business next door did. Really think that your store needs to got sensitivity\compassion training, First aid, customer service and how to help diabetics in life threatening medical distress. Thank you for showing the true colours of your business and Spirit leaf as whole in the treatment of the disabled or people with medical conditions.