If you want a friendly and helpful vape shop experience don't shop here. If they could take a break from talking with there buddies maybe the customer service would be better. I've been to dozens of other vape shops where they will make it there goal to help answer any question you ask to the best of there ability, not at vapeology. This shop is behind the curve of the expanding market. Overpriced from beginner setups and high end mods If Your looking to start vaping as a alternative to smoking I would not start here. My first impression walking into this shop was negative I was not greeted I wasn't even noticed till I asked to view a product. The shop employee took interest in my device because he had never seen one before I explained what it was and he was astounded. He then asked if he could go back to eating his food because he was "F**king starving cause he hadn't eaten all day. This Shocked me as being a first time customer I was amazed a employee would use profanity. Another thing shocking to me was the promoting unsafe builds for mods. Showing they have a blatant disregard for battery safety and the safety of the customers. In conclusion if your looking for a shop to walk in and start vaping but walk out spending hundreds of dollars on equipment you wont know how to use with overpriced juice and horrible customer service shop here. read more

I get that a retail location has a lot more overhead than vendors on the internet. But there is a difference between a slight markup and then just ripping people off. For example, charging $25 for an eGrip RBA base that RETAILS for $12.99. I can buy it online for $8.99 online from my favorite vendor with free shipping on orders over $14 and it will be at my door in 2 days. Like a dumb-ass, I bought from them since I made the trip but guess what... I WON'T BE BACK!! Everything at Vapeology is way overpriced!!! Pick up a couple of bottles of juice, some hardware and watch how fast the bill builds up. Compare it to online and you'll feel ripped off and never be back! And every juice I liked was out of stock the last 3 visits. I've totally given up on this place. Their loss as I spend a ton of money with online vendors. No matter how profitable they 'think' they are, they have NO IDEA how much potential business they are really losing once customers figure them out! And to add insult to injury, my last visit, the punk-ass kid employee was rude and unprofessional. While waiting on me, he's yelling across the room to his friends, asking his buddy if he'll be "f&!@king some b!tches" tonight. Seriously, I'm done. read more

This shop is the best shop I've been too. Moving back from Colorado I was looking for a great place to continue my vaping. I stopped at a shop in Hyde park and the way the shop owner made my juice made me think of a breaking bad episode gone wrong. The next shop was in Lagrange and that shop was incredibly dirty luckily that shop shut down a week after I found it. So the search continued leading me to vapeology where I finally felt at home. They welcomed me and taught me most of what I know today. The past months I've spent my time going to other shops in the Highland and new paltz area and was exceptionally disappointed. These shop have low grade equipment and horrible juices. Only at vapeology do you feel welcome and at home. There prices are very fair and if you find it cheaper they will always try to help you out and work around your budget. Again I stress that this shop is professional and fun its just a great place. The weekly raffles, free builds with Barry and the amazing service by Arron, Matt, Barry and the other guys is impeccable. read more

What can I say except for: absolutely AWESOME customer service!!!! Everybody that works here is skilled and incredibly knowledgeable. It seems like they love their jobs, and it shows through their work and how accommodating they are. The people that work there treat vaping like a craft, much like how a carpenter lovingly (and meticulously) creates a Victorian dresser. I am totally convinced that there is not a better vape location in the Northern Hudson Valley. Great place to hang out and meet like-minded people. I come here at least bi-monthly and it's always been a pleasure. Great selection of flavors and even better prices; there's usually discounts on House flavors. Trust me, you won't be disappointed: drop everything, cancel your appointments for the day, and treat yourself by buying a vape here. read more

I've been vaping for quite some time now and today I decided to make the change to a tank that has coils.. Chris is so good at knowing his stuff about all the juices , mods, and tanks. I'm very picky about juice and he always takes the time out to help me pick the right one. He made me a coil today and explained to me step by step , of course, it's a little technical the first time you watch it being done , but I'm sure with his help I'll get it down soon enough. I also work in the Poughkeepsie mall and Sarah is awesome :) my old vape wasn't working so she gave me hers so I could have something to vape for the rest of the night. If I could give more than 5 stars for this business I would... The only thing I ask is BRING BACK FIGHT YOUR FATE ! Lol read more

This place is top notch for premium e juices, mods, and standard and advanced e cigs. Whether you're into vaping, blowing huge clouds, building your own coils or just quit or are trying to quit smoking this is the place to go. The staff is amazing. Very customer oriented, Ask questions, they are more than happy to help. The atmosphere of the store is awesome, cool place to hang and blow clouds, or just pop in to say whats up while passing through Poughkeepsie. Their e liquid selection is like no other with a ton of flavors to choose from. Their pricing is pretty much the same as internet prices, but no waiting for the mail to come and no shipping! Add them on fb and instagram and keep watch for their next cloud competition. read more

Webster's Dictionary defines family as a group of people united by certain convictions or a common affiliation. Well if vaping isn't the most familial affiliation I've ever been a part of I don't know what is. When I walk in to that storefront, I immediately feel at home, not because we're blood related, but because we're deeper than that. We're vape related. I used to have certain preconceptions about vaping, I fell into the stereotypes and the tropes. But at the end of the day, we're all just people, trying to get by, and we happen to be vapers. And vapers aren't "better" than other people, but these ones sure are. Give it a shot! You might just get lost... read more

I have to write another review about vapeology it's been quite some time since I've been to the store but since then they opened up a kiosk at the mall! Which is super convenient and the young gentleman Louie that works there is always so helpful and willing to go out of his way to assist you even when there's a crowd of people making purchases! Personally I do not live near the mall but id much rather make the trip to go to the mall to be assisted by my favorite vape shop sales person Louie than go to the store and be dissatisfied with the customer service! I just wanted to give my personal thanks to Louie for all of his knowledge and friendly assistance! read more

Great place to go. I've been going there almost every weekend since October and the service is great. They have an awesome selection of products for the size of the shop and the people who run the shop are genuine and helpful. Overall a great place to ask questions about vaping because they can answer most of them. The section of juice is great, they have a impressive stock and carry most major brands that people want. They also carry a decent amount of regulated and mech mods, so they cater to both crowds. I will definitely continue to go there while I'm living here and recommend it to anyone. read more

Great place to be if you vape. Excellent selection of product as well as friendly and informative customer service. There is always something new when it comes to vaping and these guys stay up to date with the latest technology as well as eJuices. With over 150 flavor choices it was hard for me to pick but I walked out with Nora's Dream, a fruit loops flavor that tastes like you're drinking the milk after finishing a bowl of the delectable cereal. Happy with my purchase and the overall experience here so if you're a fellow vaper in the Hudson valley come check this place out! read more

The highest quality service I have ever received at a Vape store. I am from California where the Vape scene has progressed quiet a bit and i must say it looks like this store was plucked straight from the center of the community. The juices are top of the line, popular, and of high standards. The associates greet and helped me immediately. They stand by their products and even help me fully understand the piece of hardware i purchases before leaving the store. I've returned 3 times so far and see myself making this my go to store for supplies going forward. read more

I've been going here for about 4 months now and I'm never disappointed Its by far the best shop I've been to the staff is super knowledgeable and very helpful They treat everyone equally and they take what you may or may not know into account when explaining something The selection that they offer is amazing and the atmosphere of the shop is super chill as well its not like some shops I've been to where it's super cliquey everyone is super chill I recommend the shop to everyone and will continue to shop there as long as I'm in the area read more

This place is absolutely disgusting. The air vents they have in the ceiling leak all over the floor the staff doesn't care about you whatsoever the young lady they have working there is the most disrespectful person I've ever met in my life the owner all he does is sit on the couch and show off his Rolex watch while his staff struggles. They never have my favorite liquid in stock. The prices they charge are way too high. If you're looking for a good deal there's this new vape shop that opened up in Wappingers that you should check out read more

This is the nicest vape shops I have been in. The location in Poughkeepsie NY and Kingston NY great staff and they are there to help you not talk you into something that you don't need or want . They have holiday specials , competitions , and many giveaways. There selection of house Juice and Premium juice is the largest I have seen . Along with there starter devices and high end devices. They also carry Limited Edition devices from numerous companies. I highly recommend the shop to my family and friends. Great shop guys !!! read more

I wish there was a six star option! This is an amazing store. My wife and I can here to quit smoking and they really hooked us up! Both Matt and Barry are super knowledgeable on everything in the store! We walked into the store not knowing a single thing about vaporizers and walked out vaping confident and determined to never pick up a smoke again. Matt and Barry are extremely helpful and were happy to let us test nearly every flavor (sorry guys). If you go ask for one of the two of them. Love this place good work guys! read more

Haven't been in this shop in a while, reading over some of these negative reviews suprised me and I was hesitant. But I gave it a shot anyway since they were the first Vape shop in the area that did not sell fake hardware or house made eliquid. All I could say is wow this place did change, but for the better. The prices for eliquid is lower than the anything I seen online, so many eliquids p0 and hardware will make your head spin. Plus I was just recently introduced to CBD and it's amazing. Prices just ca read more

This place is downright awesome. The staff is extremely knowledgeable and friendly-every time I walk in, I get welcomed with a "Hey whats up?" or "What are we looking for today?". High quality juices, and their house juice is always included in my every day liquid carry because it is so good. Great selection of supplies and mods. More than willing to help out someone who is trying to quit cigarettes, or just plain wants to start vaping. I support my local businesses and this store has my patronage. read more

Honestly, there are a lot of vape shops in the Poughkeepsie area- the only one I frequent is Vapeology. The customer service is top notch and they're always willing to try to help fix your vape before you have to buy a new one. Johnnie is the best of the best and always makes it a pleasant experience everytime I walk in the store. He always makes sure he has my favorite juices stocked and ready to fly off the shelves. Vapeology, keep doing what you're doing. You're doing amazing. read more

Johnnie at vapeology is very helpful when it comes to your vaping needs. I went in there one day to purchase a new vape and wasnt to sure what i wanted and he helped me pick out the vape that would fit me best. Also explained how to work it recommend different juices for me to try and ive been goin back there since that day. Any questions or concerns i have had he always had an answer for me. If you want to start vaping i deff recommended going to vapeology read more