The Staff are very friendly and patient - absolutely no complaints about the people here. However,…read morethey do not stand behind their product. Even though the "pen" says "Esmoker" right on it, Esmoker blames their supplier when it does not work and would not replace it. The starter kit cost over $120 and their solution was for me to buy another device which "only costs $34.00". Even though I like the Staff, I would not buy here again.

Great service, info, knowledge! I had problems with a leaky vaporizer and after trying different…read morerecommendations from them, they replaced the tank when I asked when it didn't get better. I bought it a month and a half ago. Lots of variety with juices and vaporizers, Lychee is my fave, Blueberry and Winterfreeze is yummy too. It's helped to cut down and stop smoking cigarettes. Haven't bought a pack in about two weeks.

My second visit: I…read morereally appreciate the amazing work you guys are doing in these tough times. I know its difficult to ensure the safety of your employees at the same time support your customers. The no contact in-store pickup is simple and quick (considering the fact that I live close by) when compared to an online order. A round of applause for the DashVapes team!

Customer service is severely lacking. I placed an online order and within a half hour realized I…read morehad ordered the wrong coils. Immediately I emailed them to exchange for the correct coils. On a Sunday evening they stated that the coils had already been shipped. Eventually they admitted that it had not been shipped but only picked. They were not willing to take the time to pull my order from the top of pile and make the exchange. This they stated "would take hours" and invited me to come do it myself. I will never deal with this company again. They do not care about the customer only their bottom line.

Avoid this shop at all costs!! they are professional scammers. Last night I bought a bong from them…read moreand after the first hit I felt something was off with it, I cleaned the bong and found out it had a manufacturing defect as shown in the photos. I took it back to the store in less than 24hrs and man were I hugely disappointed! The requests I made were very sensible, they were either: 1) Repair it, 2) Exchange it, 3) Refund me. They said nope can't do any, we will refund you only 65% of the original price and take the bong back from you because you used it, and btw I was the one who honestly admitted using it for one hit only, although I cleaned and dried it really well, there were no traces or smells left whatsoever, and I could have kept that piece of information to myself. I refused to give it back to them and settle for less than the full price because I know they will put it back on the shelves and try selling it to another customer. I kept trying to reason with them in the most logical way but nothing, in the end the guy chased me out of the store and told me he has work to do and I was wasting his precious time, I asked for the Manager's number he said cannot give it. I was very disappointed at their lack of professionalism. If there are negative stars I'd give them. And again avoid them at all costs!!! I vape too, and I believe I dodged a huge bullet here.

Rude always out of stock way overpriced compared to other vape stores! Like 5-6 dollars ripoffread more

Outstanding customer service and knowledge by Ben and Diego at the Liberty Village location! I was…read morereally impressed by their knowledge and helpfulness. They're friendly and easygoing. I brought someone in to get everything-vape kit, liquid and they were superb at explaining how the vape kit and liquids work. I've been vaping for a few years and learned new things from them. They were patient and helpful answering questions. I went back to buy juices and they were uber helpful in getting flavours I'd like, thanks guys! I'm not getting any compensation from the company- they have an amazing deal. 3 big bottles of 60ml for only $89.19! That's $30 for twice the usual 30ml! Their prices are very competitive- I paid more for my vape kit and liquids elsewhere. I'd definitely recommend this location and Ben and Diego for your vape needs! Cheers guys! Angela

Lots of selection, great service and they even had coils for me! A few brands and new flavors I…read morehadn't seen previously.

I am looking to quit smoking and heard about The Digital Smoker from their ad on 1010 News. Dropped…read morein today and had a great experience. Ashley guided me to the best products for me. She let me test some vape products to help me choose. She then showed me how to use the product and told me I could call or drop in for any help. Excellent Service and price motivated me to write this review. Love this place!

I love this place. If you're just starting out, they'll walk you through everything you need, and…read moresit you down and help you choose flavours from their pretty wide selection of liquids. They're all about helping new vapers make the switch. If you're into building, they have a bit of cotton and wick but that's not really what they cater to. They do have some pretty nice high power mods though, like Sigelei's and IPVs. Super friendly bunch of people. When friends want to make the switch, but they're a little apprehensive, I bring them here, and by the time they leave, they have exactly what they need, and they've been shown how to fill and charge and all that good stuff. Couldn't recommend Digital Smoker enough. If what you want is mech mods and drippers though, probably not the place, but the juice selection is great. Lots of good Canadian brands.

Just the best online customer support. I've been buying vapetime brand since one of my friends…read moreintroduced me to Quad berry, and my wife loves Moon. Recently, the supply chain went sideways (yay for pandemics....) and I spoke to Jon several times about it. The first time, he didn't hesitate to release more to the online store, but the second time he was incredibly apologetic. But he was honest and accountable too(which should mean a lot to whoever is reading) in explaining what happened and gave me a timeline of when to expect more. Also, quad berry is the shit. Haven't vaped anything else in like 5 years. If you like sweet/fruity flavor, this is a game changer

I purchased a vape at Vapetime for my trip to The Dominican Republic. I explained this to the…read morecustomer service rep. I noticed he was looking at my odd the whole time and I did not know why. My vape got ceized by security in the Dominican Republic as they are not allowed in your luggage. I believe that the customer service rep (a Russian guy) knew this and that is why he was looking at me odd. I called him when I was back in Toronto and said we could recify this situation if I was able to get a replacement unit at cost. He was unwilling to accomade me. Really, really sad and really disappointed.

Needed a new vape. Staff was super knowledgeable and friendly and helped me pick out one which had…read morethe perfect smooth hit. I haven't been tempted to have a cigarette once, nor have I felt any vaping discomfort like with my previous vape. Just high quality liquid and a smooth, flavourful, clean drag. Never had any issues with it and the battery life is nothing short of epic. They have a truly excellent selection of liquids, and are always stocked with replacement cartridges (which is awesome, because the place I had bought my previous vape at never had them in stock). Can't say enough good things about House of Vapes but I highly recommend you check them out!

it's a good place to buy a vape or two, because I'm a beginner, I just usually buy the STLTH ECO…read morePolar Mint flavor for like 20$ and up, if you ever want to wind down after a long day at work, you gotta visit Hazetown, the service is great, shipping is same day delivery and my experience was phenomenal.

I just received my mailed order from Hazetown Vapes in Austin Texas. I ordered on 9/21/23 and it…read morearrived today on 9/29/23, which is faster than anywhere in the US that I know of. Their prices are average, and they had an item in stock (multiple of this item) that I was unable to locate in the US. I just completed my 2nd order because it was such a smooth transaction.