Today is December 18 and it is about 1 PM. I called 10 minutes ago to ask a question about items…read morethat may or may not be in stock. A young lady answered the phone, and as soon as I started talking, she hung up on me. I called back two or three more times, then she answered and yelled at me into the mic "NO CALL LIST NO CALL LIST". Then hung up again. I am a customer. She hung up on me and yelled at me. I literally said nothing that she was able to hear other than starting to ask a question about items in stock. I literally did absolutely nothing to warrant that response I would very much appreciate management or ownership to contact me on this. I have shopped at the store before, but it's been years. I remember there being great prices and good service. After the way that employed treated me, I don't think I ever wanna come back except to try and talk to management. That woman should not continue working for you, unless you make VERY clear how she should conduct herself. And if for some reason her behavior is something you're OK with, then don't worry. I'll just make sure everyone else knows that too. Also, reading through the Google reviews, it appears I'm not the first person that this woman has grossly mistreated. Absolutely outrageous that she is still working there after months of this behavior.

NOT A PLACE FOR CBD, OR THOSE WITH PAIN CONCERNS. Recently started immunotherapy and wanted a…read moreholistic option for the pain. Dr recommended I try CBD, but this place sold me a tincture that made me incredibly ill! I said specifically I could not have THC, and the one they suggested had some. I had a horribly adverse reaction. When I went back, they made it clear they didn't know much about the product. This place is more of a vape shop than one for CBD. I would recommend anyone with pain go for the online route. Luckily, I was able to get refunded for the purchase through my bank, as this shop refused to even do an exchange. The teenage staff is quite rude and were distracted on their phones both times I went.

Terrible customer service. Bought two vapes two days ago and one of them was working perfectly fine…read moreuntil the screen went black and just died. It wasn't even past 80% juice yet. So I went in expecting them to fix the issue and all they had to say was "well that's not our fault", which it's not mine either, and "all we can offer is 10% off". I've been going here for a year with no problems but I won't be back after this.

The best prices in Dallas, the BEST customer service and the biggest selection. The only shop I…read morewill ever go to! You guys ROCK!!!!

It's a fairly large specialty shop. This is the first I have been to in TX. It was very expensive…read morehowever they all seem to be these days; based on the 3 that i have been in over the last 5-6 years. They took 2 stars away from this review because I was standing next to a customer who was looking at one of the 'pen' like devices. I am familiar with these so I started talking to him and told him one thing to be careful of when using those, otherwise the item will break. One of the guys working there didn't want me talking to the other customer about the product. He interrupted us and stood between us and just shut me out. Fair enough. I was just trying to help a fellow out. Had the guy been somewhat decent in jumping into our conversation then it would be one star detection. But he Damn near stepped on my toes, in the litteral sense. I spent 14 dollars there and am happy with what I got although I had to scour the store to find something that I felt was reasonably priced. Would I go back? Sure, if I had to. I don't visit these places often.

Sells faulty products. Store and staff is trash. Overpriced. Not worth it. Go somewhere else.read more

BIG shoutout to Zach. This place has a wide selection, along with a very knowledgeable staff. Open…read moreuntil 9pm, this place was a lifesaver. The interior was very clean as a plus!#favoritevapeshop #buzzing

Great vape shop lots to choose from and awesome hang out environment. Staff is very knowledgeable…read moreabout their products and made great recommendations. Zack is super helpful and even set up my free max twista. Come for the good products and good conversation!

These guys are always on point. Definitely recommend to friends and family. Big inventory and…read moreselection.

Brother gets his hookah puff stuff here closest to our location. Tried some of the CBD, pretty…read morepricey for stuff that vitamins can do the same.... got a 50$ cbd they definitely made me fall asleep..

have been coming for at least 4 years. love all the employees and the owners know me and my friends…read moreby names and are incredibly friendly.

Love this place Always great selection…read moreClean shop Very helpful employees Great atmosphere

FAKE GUMMIES! Stay away because these scammers won't refund you once you find out you have been…read morecheated. I paid $43 for basic jellybeans.

Decided to pitstop in to Klowdz today. I only have one other store experience to compare to, and…read morethis place hands down is worth the trip. Ownership, store management and your staff are the lifeline of any biz... the place next to my house... not so much. #Kudos‼ Professional in every way and super friendly Seth... you made my buying experience well worth the U-Turn Check them out-- large selection and they even have a #rewardsprogram thanks for the great #CX (customer experience)!

My new go to. Staff was super nice and weren't too pushy. I I will definitely come back and their…read moreprices are great! Seems like they have a nice rewards system in place too