The service is outstanding, I called over the phone first, and they were just as nice as in person…read more Courteous and knowledgeable about their products. Had to get specialty cigarettes that they had and knew exactly when I was talking about . I would recommend this place to anyone.. also this building is a nice location with a clean environment.

Great knowledge and friendly! Very talkative and invited us to come in every time we're in town.read more

Dude in here is super knowledgeable and taught me to tell the difference between hand blown vs…read moremachine blown glass. He also had a sick story about aliens and treasure hunting. I'm very sad to say that my pipe featuring the store's old logo was brutally smashed by some vandal who snatched it from my porch and threw it in the street.

By far the best smoke shop cheap glass cheap cigs wraps and many other smoking accessories friendly…read moreand informative staff and they have a drive thru its a little bit of a drive but well worth it in my opinion and weekly raffles for free swag

Easy access, super friendly, and polite staff. Clean place and honest business. That's hard to find…read moreanymore

I bought a rig and quartz from this place and asked the shopkeeper to Recommend a torch that would…read morebe best. I ultimately decided to take his suggestion and that was a big mistake.... not only did the torch burn the hell out of me it stopped working completely after 4 use (what a hunk of junk! I Tried to refill and still won't work. I dropped 100 buck at this store and price isn't something I'm too worried too much about, but it def made me never want to come back ever again. If you care about about a knowledgeable staff then stay far away

Employees are improperly trained and do not know the laws in they're on states…read more Kratom is a fully legal drug here in Texas to anyone over 18 (Code & Law) " 444.004. OFFENSE FOR DISTRIBUTION OR SALE OF KRATOM PRODUCT TO MINOR. (a) A person commits an offense if the person distributes, sells, or exposes for sale a kratom product to an individual younger than 18 years of age." The employee didn't let me browse their selection of Kratom products before rudely asking for my Id. Once I showed it to him he told me "Keaton is legal for over 21" once I corrected him he tried to lie to me by saying "that's not the rule in Texas", once again I corrected him to no avail. Please train you're employees correctly or maybe teaching a better work ethic as the employee was on his phone standing outside before I even got in there, as well as educate you're employees about the laws of the items THEY are selling, losing money for the business owner. The employee was working the morning shift of 8-22-24 and was a Hispanic short brown hair and wearing red sweatpants

Yesterday 3-16-22 I bought a stinger detox for $35 the guy told me everyone used this detox! So i…read morebought it even though i thought the price was hi, come to find out everywhere else this stinger detox is $10 and also i come to find out through reviews on line that this detox dosen't even work, so I tried to return it, never opened the box and they said no returns told them they where $ 10 Dollars everywhere else he just said sorry! This is not a Good Smoke Shop!! They Price Gouge!! That means the RIP you off 0 stars!!

Impressive spot! We stopped in just for kicks and wound up really enjoying their walk in humidor…read morefor cigars! I was actually surprised too at how well kept and professional looking everything was inside. Not to say that the outside looked the opposite but just based off the fact that most smoke shops can be overly packed of items and just shoved and crowded all together on shelves. And most spots have that really strong, smokey smell and usually prefer the place to be dimly lit. But this place was bright and fresh smelling. The humidor was super clean and fresh smelling too for a humidor. All their merch was orderly displayed on shelves and made everything look presitgious. The girl working that night was super friendly too which is always a plus. We bought a couple things of cigarettes which we're about the same price as everywhere else. So if we were in the area again, we will definitely be stopping in again for our fix here!

I love this place it is amazing. Just absolutely awesome, neat utep... walk distance of the Don and…read moreof Glory Road

They carried everything I needed and taught me about my Nord. The gentleman in the front with the…read morelong hair was really respectful as well. It goes a long way when you show a little bit of attentiveness and a positive attitude. I've been in customer service since 2001 so I know a thing or two. I asked for salt Nic and was directed to an assortment of flavors. I ended up getting the banana ice which is my usual go-to. He also taught me how to replace my coils! Will be here again! Thanks for the help.

The emo with his brown hair slicked forward is a condescending dick. I've gone to this location a…read morelong time and he suddenly acts like a total prick. Couldn't even try to be good at customer service.

We stopped here cause my fiance was craving nicotine after the heck of a road trip we had so far…read more This is a 24/7 location right near the university so perfect for those night owls. We came in around 9pm and the woman working there was super nice and cheerful.

Tristan was a very big help and took the time to explain all bout what people are call it now days…read moreand told me about different products in the shop. Thanks Tristan for all your help

Needed a vape and juice. I wanted salt Nic and they have a bunch at 30 and 50mg. They've got a wide…read moreselection here. They take cash and card. Carries a lot of stuff for the smoker in you. Apparatuses and such.

I bought a torch here and it didn't work, when I went back the worker told me that I should have…read moretested it before walking out. If you come here make sure to smoke or test their products first since they don't work most of the time and their customer service is poor

Very great customer service . Very helpful with picking a vape for a first time user... you get a…read morefree juice with the purchase of a vape . And you get to try out different flavors . I'm glad I came here for my first vape purchase

The gentleman in the shop was helpful in finding a good juice flavor in a limited selection they…read morehad but seemed to be distracted and a bit rude. I will find another shop in town to visit when my travels bring me to the area.