My car broke down in Morrisville. At was on top of an already bad day. Dustin was as friendly and…read moreprofessional as they come. Did a great tow to my mechanic.

BEWARE!!!! DON'T ALLOW HACKETT ANYWHERE NEAR YOUR CAR. IF THEY DAMAGE IT THEY WILL DENY. TELL AAAA…read moreNOT TO USE HACKETT TOWING & RECOVERY The Good:My car was DOA. I called AAA (3 times but that's another review). Once I was in contact with Hacketts, things seemed to improve. They were in constant communication via text and phone. You could actually see where the driver is at any moment via maps. I believe the operators name was Nick (not sure). The Bad: As I said previously " Nick" was nice. Upon picking up my car from the mechanic I noticed my arm rest was broken. Asked the mechanic and he said it was that way when he got it to replace the starter motor. I then called Hacketts. Spoke to guy named Rich or Rick. He said he'd talk to the driver and get back to me. Of course " Nick" denied breaking my arm rest. Now Nick is a BIG guy, I'd guess over 300lbs. Once He towed the car I should have inspected the inside of my car as well as the outside. Complained to AAA and they will investigate.

Great work, Timely return of vehicle and AWESOME owner and staff. They performed work on my…read morecompany vehicle but I would definitely bring my personal car. You can get your car done anywhere....however the customer service and care of the vehicle like it's there own would have me comeback and recommend my family and friends! Thanks Fran! Frank C. Burlington NJ

Fran is the best!! I've used his business for years and have always been more than happy with the…read moreresults. He's honest, does a great job, and is just an all-around great guy! Highly recommended by me!!

Great Service Every Time!!!…read more They've been taking care of my cars and my sons' cars for the last few years. Awesome guys and a friendly staff. Best of all, they are straight forward and deliver exactly what they promise! Sometimes the price is the price. they don't gouge you. And if they can save you money, they will. HIGHLY RECOMMENDED!

If I do not receive my repaired automobile by tomorrow morning (6/17/25) by 8AM, I will be…read morecontacting the better business bureau, local news, and seeking legal action for your unnecessarily prolonged possession of my car since March of 2025. Your inability to provide regular updates on the status of the car, and false contact number provided on your "business page" , as well as overall subpar customer service is absolutely disgusting. unacceptable, and will not longer be tolerated.

On a trip from NY to NC I had an issue that left me potentially stranded. This team was…read moreexceptionally communicative. They provided clear explanations on the problem and possible solutions as well as establishing a clear timeline with transparency around costs associated. It's also important to note that they were simply kind on what was a stressful day. They fixed my car quickly and expertly to get me back on the road. While I'm not commonly in the area, if I was I'd make this my go-to for all things auto... Quite truthfully I'd still consider it even being far away. Thanks for helping my cat and I get home for the holidays.

I came here for an oil check a few weeks ago and Dan was fantastic. They diagnosed a few other…read moreissues with my car and took care of it that day- the prices are fantastic and service is amazing. I was on and off meetings since I had only expected to be there for an hour max, and Dan offered his office for quiet. I then needed to take my car to Subaru because all of the warning lights were on and the quotes they gave me were astronomically a rip off. I brought my car immediately to them and both Steve and Dan were great and took my car right away to check it (and quoted me way more realistic prices). I cannot recommend this place enough!!

The absolute BEST!! Coming from a single Mom with daughters in well used vehicles... Norberto and…read moreBrandon have been a blessing. They are very honest and generous. They've kept us all on the road. I would recommend them a 1000%. They have my complete trust from the big problems to oil changes. Bring your car here! I'm so glad I did. Thank you Norberto's!

Noberto's did a great job. I did apologize for rushing because I can be a pain!! Everything was…read moredone to my liking and I was very satisfied. Thank you for doing a great job and also at a really reasonable price!! Highly recommended!

Very honest, Shawn educates so you can be a responsible car owner…read more Highly recommend without reservation. Fair prices good work

Absolutely reliable, honest, thorough, and fair in every respect for all standard repairs and…read moremaintenance. Shawn and crew keep after an issue until it is fixed, and also alert you to potential problems before they become critical. Skip the big name brand firms that will charge you more, and support a superb local business.

Excellent communication from beginning to end. Not only did…read morethey perform they explained what was needed, why and how to avoid unnecessary costs. This gained my confidence and a lifetime of loyalty I am riding smooth at 1/2 the price the dealership quoted. Thanks to Sean, John, and Mr. Bill

These guys are fantastic. Had issues, took the SUV to a dealer and immediately got the runaround…read more I finally woke up and asked my indy guy if there was a good trans shop around. He suggested Motortrans instantly. Called the shop, spoke to Sean and arranged a tow from the dealer (who stalled). Anyway, Sean and company diagnosed the problem, dealt with the warranty company, and fixed/rebuilt the trans. And I hadn't even met them personally. People who know what they are doing, don't take shortcuts are hard to find in this sector. Add in that they are the nicest people, and this is what you get at Motortrans.

Jim is one of the best mechanics i know! The trust anything he says about my car. When he fixes…read moresomething you can be sure you wont have to return for the same issue!

Veryhonest and down to earth. I will always go here for whatever car troubles i have. They wont rip…read moreyou off and if you do not need something done they will tell you so.