the service was amazing, we got here to check out clothing for my sisters quince photo session and…read moreit was great! Their clothing is so pretty and cute!

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Laredo to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Mall del Norte.

Truckers, do NOT park here! I came to the mall for a quick…read moreshop. Stayed 45 minutes, spent money, walk out and my truck has been towed. Cost me $733.86 to get it back. And I'm sure they can't understand why their mall is failing. Please spend your dollars ANYwhere else in Laredo.

Surprisingly a pretty great mall in the small town of Laredo. Has every store you would expect to…read morefind in any typical mall. Very clean and not too crowded (went on a Sunday).

I don't have a problem with this store but when I recently went there I was shocked how dirty the…read moresecond floor was

From the owner: Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand…read moreover 580 stores operating coast-to-coast and online. Macy's Mall del Norte offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture in select stores. Plan your visit today!

I placed an online order on a Monday evening. Their website was good, and their selection was…read moreadequate. That's one star. My credit card was billed immediately and I received the "order confirmation" email. Tuesday morning I called to ask about other sizes that weren't shown on the website, and they discovered they actually didn't even have the size I originally ordered. Solution: the supplier has one of the other sizes I asked about, so they would get the order underway, and let me know about shipping that day. Later that day, no word from Kelly's. I called, they said sorry, we got the new size from the supplier, it'll be shipped soon. Checked back Wednesday afternoon... the new order will be shipped today. Checked back before end of business hours... the order will be shipped "today," and I would get an email with a tracking number either immediately or Thursday morning. Checked back Thursday afternoon... this item was actually unavailable as well, even after they said it would already be shipped. Asked for money back, was told "yes no problem", and as of the following morning as I write this, I do not see the reversed charge yet, but I can only assume that this is something they will not screw up. After all of this, I got two things from Kelly's: the confirmation email, and that Thursday afternoon phone call, which was only made after I asked in an email for them to call if they were not going to have a tracking number for me. The rest of all of the dialogue and information was prompted by me calling the shop. To be fair, the supplier's problems on that backup order, if that's what was actually happening, were not Kelly's problems, and that would be on the supplier. Also, Kelly's website does say that they may take up to four business days to process an order, which I should have caught. But that is unacceptable if it is the type of place that can and will charge a credit card immediately. Overall, the lack of any more stars is because of terrible communication, and only slightly better customer service.

Believe it or not, but in a city that proves time and time again that patience is a virtual, Laredo…read morehas a store that provided some of the best customer service that I have even seen. The service was so good that even their very own staff was surprised by the service we received. Thank god for that salesperson. Sorry I don't remember your name to give you the credit you deserve but you made us a return customer. Check it out Laredoans. My brother had given my sister in law some money to look for a pair of boots on Saturday that turned into a horrific experience after visiting several western stores in Laredo. To make matters worse her shopping experience ended terribly. Not only she couldn't find the right pair of boots she ended up settling for an outfit to only find out her card was denied. Turns out there was suspicious activity on her account and the bank seized her account till she was able to clear this issue up(thanx for looking out wells fargo). The sales rep told her they could hold it for her to come back and let anyone know that they were holding an outfit for her.This is were the cool part comes in. It was Tuesday until this mess was cleared up. I show up to pay for the outfit and the staff on duty gave me hassle saying that the longest they hold items was for a day but someone out of no where heard the name and asked me to wait a minute. He comes out from the back with her outfit and the rest of the staff was in shock. They tried to apologize saying they normally don't hold items that long, but by that time I just ignored them and dealt with that employee that understands customer service. Once again I really wished I remembered your name to give you the credit you deserve, but till next time keep offering that excellent service you offered which made us a return customer.

Great deals at the Laredo Stein Mart!read more