This place is very accommodating, very knowledgeable, and very friendly. We never actually had to use them because when we called to get our septic system serviced they asked "what's wrong with it?" I replied "nothing we just figured it needed servicing since we just bought the house", and they said "no, if it's not giving you any problems you don't service them. Very honest people. I also called to ask a couple of other questions about the use of Riddex and received the same type of service. Seems like a great place. We will definitely use them when we do need service. read more