This is the best doctor i have ever seen/visited/spoke with. He is filled with knowledge and truly…read moreknows what he is talking about. He is always willing to help and i can tell he really cares about his patients. I would recommend him to anyone, he will get to the bottom of any problem you have. His assistant shelly is great also. Love this place very much.

From the owner: Balance Hormones, stop aging, stop and reverse cognitive decline, stop memory problems, end…read morefatigue, improve sleep, improve bowel function, reduce pain,

Dr. Salam and her team are the best. I am so anxious when I have to visit the doctor but they make…read moreit so much better. everything about my care is top notch.

Endocrinologist Best doctor I ever had. Coming back to…read moreDallas after 4 years in Ohio and first doctor I am going to see.

I can't express how much Dr. Banarer has helped me over the past 11 years. He isn't your typical…read moredoctor. He spends time with you and I never feel rushed. As a nurse, I have high expectations and I can honestly say I won't go anywhere else. He is so happy when his patients are compliant and that's because he cares. Do you want to get in control of your illness? Need a doctor you can trust? He's your guy then. He gives you all of the info and helps you to succeed but you have to be willing to listen and do what he says. He knows what he's doing!

My mom and I both see Dr. Jane Ko & if you are searching for an endocrinologist to see, we both…read morewould definitely recommend her because she is very patient, good at explaining things, a problem solver, and has good bedside manner... yes I know that term is really only used as an adjective for doctors seeing hospital patients... !

One of the worst clinics I have been to. Doctor jumps between her appointments not spending enough…read moretime each patient deserves. The staff is also very uncourteous. I sent emails 4 times never to receive any response.

This place is the biggest bait and switch scam I have ever experienced...I signed up for a free…read moretestosterone test but in order to get the "free" test you have to pay hundreds of dollar and pre order the testosterone! Stay far away from these liars...if they will lie about this imagine putting your health in their scammy hands

People there are just there for money not concerns of the patient. Glad I stopped the meds before I…read moredamaged myself internally

Dr. Zamanian should have her medical license revoked. She could have killed me with her blatant…read moreignoring of my issues. She put me on Synthroid, and when I told her I was having significant side effects, she totally ignored me, did not change my dose.. it got so bad that I was suicidal because of the medication. I've had to self manage with increasingly worse ups and downs. She also tried to fight with me, claiming I could not have experienced the things I experienced because my 'numbers' didn't say so. She is the worst doctor I have EVER dealt with, abusive, hateful, doesn't listen to her patients, and should NOT be able to practice. STAY AWAY!! Also, the office itself is a hot mess. Constant reschedules, waiting an hour to see her so that she won't listen to you anyway.. just the absolute worst in every way possible.

I've gone in three different times, and they canceled my appointment with no notice. They canceled…read moretwo phone appointments with no notice. I've called several times, with no return message. I'm done with this office.

I have been going here for about 8 years. Loved Sarah Ott, Dr. Shea's Nurse practitioner. When she…read moreleft things were never the same. I received a text message to ask me how my last appointment was. I complained because it wasn't very good. It was with Dr. Sheas Nurse practitioner Jennifer. My wife was with me and experienced the unprofessional manor of the appointment. So because I complained they deleted my patient portal and sent me a letter stating they would no longer see me. They just didn't even look into the problem, they just dumped me. As of now they will not give me the results of my bloodwork I had done, they will not respond to the pharmacies request because Jennifer wrote the prescription wrong, so I can't get my medication. I am just amazed at the unprofessional manor in which this was handled. I don't have my medication because of them. That's a big problem. It's sad I have to take this to the next level because I have been a loyal patient for years despite all the problems with wait time and staff.

This is my first visit w Dr Folkard, after seeing another dr for years before her retirement with…read morehis organization. I won't go back here again. Failure to look at trending labs to make decisions and failing to do basics that have been done at every appointment previous and recommending medications for conditions I don't have but "could" have in the future with no predictors from blood work...what a waste of my time.

Received a referral for endocrinology to this practice but won't be proceeding. They charge a $50…read moredeposit for new patients that they charge if you no show and then otherwise is refunded or put towards your deductible, etc. Working in healthcare myself, I was skeptical of the legality of this and already a bit turned off by the policy despite literally never no showing for an appointment in my life, so I asked to speak to the practice manager. I did appreciate that she called me almost immediately. However, rather than smoothing things over as you would expect a practice manager to do, I felt she was defensive, cold, and unfriendly. She completely turned me off from wanting to continue with the practice. She said it was not a good fit and I agreed. Even if the doctor is good, these are not administrators I want to be regularly dealing with. Extremely disappointed in my experience.

If I could select no stars, I would. I moved out of state and they have been completely…read moreunresponsive to my new doctor who is trying to get my previous records. I called; the Plano phone number no longer works and the Dallas office is closed at 4:15pm. WTF. I always had trouble reaching them to schedule an appointment. This is ridiculous! If I can't get my records I will need to have another biopsy! My advice, find another practice where they give a damn.

I went to see Dr. Castaneda several years ago when my PCP recommended her. Front office rude, but…read moreshe was even worse! The most hateful dr I've ever been to! I walked out of there like I'd survived a verbal beating. I told the dr that sent me not to ever send anyone to her again! You can be a knowledgeable Dr without beating people up. DO NOT GO TO HER UNLESS YOU'RE MASOCHISTIC!

I saw Castaneda years ago when my insurance changed and I was no longer able to see my regular…read moreendocrinologist and ended up seeing her for about a year or so, it's hard to remember. Her receptionist was always pretty rude but not why I'm here. Dr.Castaneda is very "old fashioned" as in extremely blunt and flat out rude. She'll tell you what you may not want to hear, and I thought that's what I needed at the time. I was obese for my age (15) and have been seeing endocrinologists since I was 9 due to my thyroid being removed at that age, I was dealing with multiple mental illnesses from childhood trauma, including pretty bad body dysmorphia that led me to develop an eating disorder. I hated myself and my body and Dr.Castaneda was the "harsh truth" I thought I needed to get my life on track, but that was not the case at all. When I first visited her, she had me remove some clothes to examine me (not out of the ordinary for any endocrinologist I've seen), and began commenting on the shape of my body and how I'm ruining it with my diet. She pointed out every flaw I despised about myself including my body hair, acne, stretch marks and hyperpigmentation, depression/anxiety and blamed it all on my weight. Though her intentions were to help, this sent me spiraling for months after, hating my body even more than before. Looking at my body in the mirror and seeing "what I'd done to myself" impacted my mental health in the worst way, after every visit I'd go days without eating, spending an excessive amount of time sleeping (12-18 hours a day) then would end up binge eating until I made myself sick, all to punish myself. I even ended up taking my medication less and less because I couldn't bring myself to care anymore. I dreaded every visit with her because I knew I'd "be in trouble", she'd yell at me (yes, actually yell) for not changing my diet or exercising more. I gradually became more and more depressed until I began having suicidal thoughts, luckily my family changed insurance again and I was able to return to my normal doctor. For the record, I see my doctors for my thyroid issues, never for my weight. I never faced any issues with blood sugar, blood pressure, cholesterol or any of that besides from some vitamin deficiencies, and I understand that my diet and physical activity needed major change if I wanted to continue to be healthy, but that being said, during my time with her, I was never actually "unhealthy", I was fat. Her concern was with my health if my weight went up and my bad eating habits continued and I understand that, but making my appearance the motivation for losing weight is not the impactful genius tactic you might think it is. My mental illness is not her fault by any means, as I said I'd dealt with childhood trauma that left me with many self esteem and body image issues, but the approach she took when addressing my weight was not only super unprofessional, but extremely harmful and dangerous to my mental health. I expressed my issues and concerns around this and she never once recommended I see a therapist or psychiatrist, she resorted to scolding and shaming me for doing this to myself, I would break down in tears in front of her literally every visit and she never once thought that maybe my weight wasn't the only issue here. Her blaming me for the mental illness I had absolutely no control over was one of the darkest points of my life. Now as an adult, almost ten years later, I've been able to address my weight, my mental health and relationship with food and my body. People like Dr.Castaneda will say things like "I don't sugarcoat", they claim they refuse to enable such unhealthy behavior but don't seem to understand that taking care of your body starts with the mind. It starts with very basic things like brushing your teeth, washing your face, things that may seem like a no brainer to most people, but the reality that a lot of people don't see is that some people are not capable of even those simple tasks, a lot of us hit points in our lives where we don't even want to be alive and people blame it on laziness and think that we've been babied or spoiled. The fact that anyone could ever think that I CHOOSE to be like this is beyond idiotic, no one CHOOSES to hate themselves and lose all drive and motivation to take care of themselves, it's literal chemical imbalances in the brain caused by extreme trauma. A big lesson I've learned through therapy is "my trauma is not my fault, but my healing is my responsibility". I'd like to reiterate AGAIN that I'm not blaming Dr.Castaneda for my mental health issues, they were there with or without her, what I'm saying is she approached a whole house that was on fire, and only watered the lawn. TL;DR If you have mental health or self esteem issues, don't waste your time here.