Out 16 yr old cat needed to be completely shaved due to matted fur, which was pulling on his skin,…read morecausing it to be painful to be petted. He simply wasn't taking care of his fur anymore and wouldn't let me touch him to brush him. The Pine Hills staff was so kind to him and were able to shave him without having to sedate him. He is so much better and has more energy as he can move better. They did a really nice job on him. We are very grateful and highly recommend them.

Incredible veterinary facility. They will try to work you in! Other just say "no, you need to go to…read moreurgent care"! They follow up to find out how your animal is doing after caring got your loved one!

First time I visited this Office. Did not take long to book an appointment and no wait time when I…read morearrived at the office. Dr Loppolo and staff staff were all very Professional as well as personable. Took time to explain what to be expected before and after procedure. Answered all questions and then followed up. My Shih Tzu was neutered and is doing amazing. I would definitely recommend .

This place made us feel right at home. Dr Tony was amazing! His team awesome! My pet was in great…read morehands.

I would not recommend this vet. When Dr. Bailey left and the new vet came in, things were bad. The…read morenew vet is rude and doesn't know anything about my animals. She told me gabapentin doesn't come in 100 milligrams. It does, and this is what I have been giving my pet. When I told her this, she became very defensive. She said she would not see my cat. I had to wait to see another vet. I reported her. It did no good. The manager is the owners husband. He took up for the vet. He told me to find another vet. I did nothing wrong and was treatied rudely. I had gone there for years, spent thousands of dollars and then told to leave. Very unprofessional service.

I've been going to West Pine for twenty years. I love Dr. Lea. One day my senior dog was sick and…read moreneeded to be seen. They refused to see her. I need a Vet when my dogs are sick. i changed to another Vet and office. I'M glad I did.

Compassionate Office and excellent Customer Service. New to…read moretown & our black lab, Ella was up to date so we'd have time to find a Vet. We noticed something was off with Ella and a neighbor suggested Longleaf. No time off of work so our son took Ella in. The Staff was so wonderful to him & Ella. The outcome was not good and the Vet called me to communicate to me since I was at work and our son was upset. A few weeks later we made the hard decision to put her down. The Staff & Vet were so wonderful to us and Ella. Very emotional day. Today we got a card in the mail from Longleaf. Top notch in treatment of the animals & great customer service to the Owners.

The entire staff is caring and compassionate. I board my dog there when needed because I know she…read morewill get the best care.

I was introduced to Tom Israel by a Special Forces client who knew I needed help with my very…read morehigh-drive chocolate Labrador. Tom has made an extraordinary impact on both my life and my relationship with my dog. He doesn't simply "train dogs"--he understands how a dog thinks, learns and experiences the world, and then teaches you how to communicate in a way your dog can understand. Tom opened my eyes to an entirely different way of training and took my own skills to another level. His goal is not simply an obedient dog, but a dog that has peace and a person who has a wonderful relationship with one of God's amazing creatures entrusted to our care. I wholeheartedly recommend Tom, and anyone fortunate enough to get on his schedule as Canine Behavior and Training Specialist at Pine Tree Animal Hospital should do so with an open mind and heart. What he teaches can truly change the relationship you have with your dog. -- Scottie Campbell Horse Farm Realty, Inc. North Carolina & Virginia

I brought my dog to PAH as a new patient about a year ago for ongoing loose stool and diarrhea…read moreissues. After requesting blood work, it was revealed that he had PLE. We chose the non-invasive treatment route with steroids. However, we were given very little guidance regarding the treatment plan, expected duration of steroid use, or follow-up monitoring. No one from the clinic bothered to check in on his progress after treatment began. Whenever I called with questions or concerns and wanted guidance from the vet, I was frequently told that she was unavailable and would not be able to get back to me until the following week. This was frustrating given the seriousness of my dog's condition and the fact that he was taking long-term steroids. I eventually sought a second opinion from another vet, and the difference in communication and follow-up care was night and day. It was a relief to find a vet who was proactive and actually cared about monitoring my dog's condition. Based on my experience, I would not return to this clinic and would recommend looking elsewhere for veterinary care.

I can't say enough good things about Dr. Smith and her staff! We are in NC visiting our daughter…read moreand her husband from our home in Arkansas. Our 8 month old puppy was vomiting and having diarrhea for 1.5 days so we called VCA. They got us in an hour later and were so thorough with Charlie. He already seems to feel better. Everything was explained and no hidden charges. If we lived here, I would take my precious baby to Dr. Smith!

Wonderful service! Staff is always super attentive with Themis and Enyo!!!!!!!!!!!!!!!!!read more

Took our newly adopted dog to get checked out because he was not feeling good. There were signs…read more From the receptionist, vet tech, and doctor our dog was throughly cared for. He was sent home with meds and within 24 hours he was feeling better. Thank you!

Bad communication. The office knew I was driving 45 mins to bring rescue kittens to them…read morespecifically because one has some concerning issues. I called at 330pm & spoke to a lady for 8 mins. I logged off of work & made the trip to be turned away after arriving at 503pm. They close at 6pm. Thanks so much for great communication by telling me that if I arrived around 5 we couldn't be seen!! Waste of gas & time. Maybe you should change your time to 5pm that you close or better yet make a note that says if you arrive around 5pm you won't be seen.

This place is awesome! The atmosphere is great, and the staff are too! Dr. Wofford and Dr. Barney…read moreare awesome vets, and you'd feel the exact same way within minutes of meeting them! I highly encourage everyone to check this place out! It's not only a clinic, but also a Pet Boutique. On top of all of that, they do boarding as well! 2 Thumbs Up!

The receptionist is rude and insulting. I took my dogs there for 7 years…read more I now go someplace else. I cannot recommend this business

Showing and breeding multiple dogs over the last 40 years, I have seen quite a few vets. No one…read morehas been more dedicated than Dr. Walton, along with Jennifer. The entire staff has always been very knowledgeable, friendly and helpful. Doc is an excellent vet. I couldn't appreciate them more!

Wow. I have never spoken to a more ruder person than this clinic, Whoever the lady is that answers…read morethe phone needs some training in public relations or something. Not once or twice but three times she had been like this. Called yesterday and she gave me attitude then thought she put me on hold and was talking to someone else like they were her best friend. My guess is she's been there so long she feels she owns the place and can treat people however she wants-even though the people that call are being nice. Or maybe she just has a horrible personality-idk but don't take it out on your customers. So done, I have 4 animals I'll be taking somewhere else.

brought my cat & dog here for the first time today. did the curbside service, so handed my babies…read moreoff and waited in the car which is whatever. the person that came out to speak with us (assuming Vet Asst./Tech) was amazing. i didn't catch her name but she was easy to talk to and answered all my questions very knowledgeably. i told her everything my pets needed checked out/vaccines and she took them inside. after all was done, Dr. Wheeler called and let me know all that was done & offered a lot of knowledge as well on some of the things i had concerns about. we got my pets squared away and i am pleased to have found a vet office i am confident in. thought the price was fair. breathing air is expensive nowadays so i was bracing myself but wasn't as bad as i have heard from others.

Everyone is super nice here and treats my pets with great care. The place is super old and…read moredefinitely needs to be redone . I also feel like they charge a bunch more than other places and always want to make more money than they should. I get it they are a business but at the same time it feels like they pressure you sometimes. We go here because it is convenient to our house.