I don't review often (in fact this is my first one) but I felt that I had to leave a review for…read morePinehurst Animal Hospital. They truly are amazing in there. We have two incredibly traumatized rescue dogs; one who came from a Korean dog meat farm and another who came from a bad hoarding situation, and they are sensitive to say the least. Our dogs are everything to us so it is always nerve-racking taking them to the vet. The first time we went to Pinehurst Animal Hospital, they went above and beyond to help me get my two babies into the room and looked at comfortably. Dr. Means and the nurse who was helping, were so sweet with them and they both sat on the ground with our dogs while they got their shots, etc. Our dogs require a lot of patience and they truly went above and beyond to help them. We have been seeing Dr. Means and her team for a few months now, and she is always incredibly patient, kind and thorough with our dogs. The front staff is also amazing and immensely understanding when we have to reschedule or even if I call about an issue or question we have regarding our dogs. They always call us right back with answers and always make us feel like they really care. We highly recommend this business & hope they will be around for a long, long time!

I called Pinehurst Animal Hospital to inquire about doggy daycare services during our stay in…read moreSouthern Pines for the U.S. Kids Golf World Tournament. I also hoped to schedule a bath and nail trim for our Shar-Pei, Baxter. Suzette answered the call and politely informed me that they only offer daycare and boarding for existing clients who are residents and are not accepting any new customers out of town or offering grooming services at this time. While I appreciated the quick response, it was disappointing to learn this--especially since their website still lists these services as available, with no mention of the current restrictions. It would be helpful if the website were updated to reflect this, so potential customers aren't misled while trying to make plans. Hopefully, they'll consider clarifying this online to save others the inconvenience.

I would not recommend this vet. When Dr. Bailey left and the new vet came in, things were bad. The…read morenew vet is rude and doesn't know anything about my animals. She told me gabapentin doesn't come in 100 milligrams. It does, and this is what I have been giving my pet. When I told her this, she became very defensive. She said she would not see my cat. I had to wait to see another vet. I reported her. It did no good. The manager is the owners husband. He took up for the vet. He told me to find another vet. I did nothing wrong and was treatied rudely. I had gone there for years, spent thousands of dollars and then told to leave. Very unprofessional service.

I've been going to West Pine for twenty years. I love Dr. Lea. One day my senior dog was sick and…read moreneeded to be seen. They refused to see her. I need a Vet when my dogs are sick. i changed to another Vet and office. I'M glad I did.

Highly recommended - impossible to get in... had a 5 week wait for new patient appointment. Told…read moreus to go to urgent vet care if something was urgent! Called to cancel because we could not wait. They were glad we called. So disappointing.

Unbelievably Good! So knowledgeable!!…read moreWe love this Veterinary! Knew fight away what was happening to our dog... Love the Doctors!

The entire staff is caring and compassionate. I board my dog there when needed because I know she…read morewill get the best care.

Huge Longleaf fan already. New to the area and it's so comforting to find a great vet for my fur…read morebabies! The whole staff is so friendly and caring, and amazing communication with phone calls and text message updates. Dr. Kettlekamp was thorough and not rushed at all, explained things very well and answered all my questions. They genuinely care! Older office but very clean with a warm homey feeling. Yoga mats to borrow for senior dogs in the waiting lobby - so considerate! I had to take my dog on Monday and today my little baby goat needed attention. They handled both walk ins as quickly as possible even though I'm sure they appreciate appointments when possible. THANK YOU LONGLEAF! Also, affordable care and didn't push any extra unnecessary tests/services to keep the bill to a minimum.

While the staff is kind, Dr. Whitehead is impatient, passive aggressive, condescending, and…read morestressful to work with. She will make remarks and have a ridiculous attitude if you refuse her recommendations, which are founded on out of date information and practices. She argues with owners openly in front of staff and will not advocate for best practices for the family. She also struggles with basic technical skills and will blame the pet for her incompetence. We will not be taking our pets here again. 2 stars because the staff is kind and tries to be accommodating.

We have been taking Bella there for a few years now and they've been great . But we just took her…read morethere Monday for the veteran to look at a bump on her ear and she said that she could do surgery and remove it. So she said it would be about 285 to 300 to remove it we took her back yesterday for them to do it and I am disappointed for no more that they did and charged 318 dollars.

Wonderful service! Staff is always super attentive with Themis and Enyo!!!!!!!!!!!!!!!!!read more

I had to euthanize my Mom's cat today, and was impressed by the empathy shown to me by the entire…read morestaff. Teresa took the time to sit with me and made me feel so much better about a difficult decision. I highly recommend this office.

Took our newly adopted dog to get checked out because he was not feeling good. There were signs…read more From the receptionist, vet tech, and doctor our dog was throughly cared for. He was sent home with meds and within 24 hours he was feeling better. Thank you!

Bad communication. The office knew I was driving 45 mins to bring rescue kittens to them…read morespecifically because one has some concerning issues. I called at 330pm & spoke to a lady for 8 mins. I logged off of work & made the trip to be turned away after arriving at 503pm. They close at 6pm. Thanks so much for great communication by telling me that if I arrived around 5 we couldn't be seen!! Waste of gas & time. Maybe you should change your time to 5pm that you close or better yet make a note that says if you arrive around 5pm you won't be seen.

The receptionist is rude and insulting. I took my dogs there for 7 years…read more I now go someplace else. I cannot recommend this business

This place is awesome! The atmosphere is great, and the staff are too! Dr. Wofford and Dr. Barney…read moreare awesome vets, and you'd feel the exact same way within minutes of meeting them! I highly encourage everyone to check this place out! It's not only a clinic, but also a Pet Boutique. On top of all of that, they do boarding as well! 2 Thumbs Up!

Wow. I have never spoken to a more ruder person than this clinic, Whoever the lady is that answers…read morethe phone needs some training in public relations or something. Not once or twice but three times she had been like this. Called yesterday and she gave me attitude then thought she put me on hold and was talking to someone else like they were her best friend. My guess is she's been there so long she feels she owns the place and can treat people however she wants-even though the people that call are being nice. Or maybe she just has a horrible personality-idk but don't take it out on your customers. So done, I have 4 animals I'll be taking somewhere else.

The worst veterinarian you could ever go to my dog is continuing to have stomach issues after…read moreleaving this place she definitely was not fed she yelps every time she's is the bathroom On top of that the receptionist was a joke she was the worst person I have ever come across and she was rude to my 5 year old the vet was sticking up For her staff

Everyone is super nice here and treats my pets with great care. The place is super old and…read moredefinitely needs to be redone . I also feel like they charge a bunch more than other places and always want to make more money than they should. I get it they are a business but at the same time it feels like they pressure you sometimes. We go here because it is convenient to our house.

Their pricing is not done well. I brought my cat in for a monthly injection that she needs and…read moreAFTER services were rendered they told me that it would be $40 more than originally quoted and made me pay the new amount. Not very transparent and there are other vets out there who will care about your animal while also respecting your wallet.