The level of service from our realtor Brian was tremendous. He was patient making sure we found…read morejust the right place as we were relocating from out of state. Can't say enough about his communication and commitment to us the buyers.

Krista Bentley was the most professional, timely and educated agent I have ever worked with. She…read morewas extremely communicative and kept us in the loop during the entire home buying process. Very responsive and easy to work with. We would recommend Krista to anyone looking to buy or sell your home!

Such an awesome real estate agent to deal with. A true professional. Erin gives great advices and…read moreshe knows the market very well. I would highly recommend.

Without giving the gory details, I live in NJ, bought a rental home in TN and after the renters…read moredestroyed the house I needed to fix the damage and sell it from 700 miles away! In my search for realtors I found David Everett. He went way above and beyond to help me on all ends. He found a contractor, checked The progress and found a buyer for more than I anticipated! I don't know how I would have done it all without him. If you want the best in the business, call David Everett!

Julia was OUTSTANDING in assisting us in the purchase of three homes for 2021. Buying a home from…read moreafar can be a daunting and challenging task. With Julia's expertise and skills, we were able to receive accepted offers on two investment properties and a second home for us to visit. All during the pandemic and remotely. She was available to us as needed and always pulled out the all of the stops. Getting an accepted offer was very tricky during the hot sellers market. Let alone three... Thank you for always being there to offer us help and assistance. Our family appreciates all your hard work and efforts. Brad & Andrea V.

They listed a home on Friday afternoon. Advertised open house on Sunday. I called Friday afternoon…read morefor viewing on Saturday. Never received call back from Ashley the listing agent. Tried again Saturday and Sunday but no call back. Go there for open house but apparently it had been canceled. That afternoon a contract had been made on Sunday. A realtor did call me Monday morning to let me know it was no longer available. Claim they never received my message on Friday or Saturday. Wanted to know what number I called. The same one I called on Sunday, but you got that message.It's hard to find one level condo that doesn't need work in oak ridge. To many companies to ever give them my business Your response is incorrect and childish. Reading through your reviews, it would be in your best interest of your company, not to respond to one stars. Maybe you should think about a career change. Best of luck!

Sara Farnham is on your side…read more We have worked with Sara on several deals as buyers and I can say from first hand experience that she will put the client first 100% of the time. We have had deals go well and she helped move things right along. We have also had deals where unexpected things came up from the selling parties. Sara always took our side and did what was best for our business even if that meant delaying a sale and comission check for her. Her dedication to client outcomes is why we will be working with her long into the future. HIGHLY RECOMMEND.

We needed help relocating from out of state into Tennessee and read the good reviews that Home…read moreMarketing Group had. We had the pleasure of working with Robyn Dempsey and she exceeded all of our expectations starting from the process of pinpointing the area that wound up being perfect for us all the way to FaceTiming us on multiple open houses so that we were informed on all the home specifics. I cannot say enough good things, Robyn is a rock star and goes out of her way to make the process painless.

I have been working with Erik to find my first home since October; through a twist of fate, I was…read morepaired with him by Trulia--I'm so glad we met! I had been casually working with a realtor friend who was hard to schedule showings with and generally didn't treat me as a serious buyer, and Erik's enthusiasm was a breath of fresh air. The first way Erik impressed me was by asking me to decide who I'd rather work with, because in the industry, it is unethical to poach clients from another realtor. Erik's genuine commitment to ethical business practices helped build an immediate level of trust between us. Erik has a wealth of experience not only with realty, but also with banking, construction, and renovation. Whichever way you decide to go--buying an existing house, building a house, getting into new construction, or acquiring investment properties--Erik knows a lot about it. I loved that I could ask him about the approximate cost of certain changes to homes as we walked through, and he will sit down with you and compare mortgage rates and closing costs. He is a great listener and came with me to see lots of houses to figure out what exactly I wanted. He is awesome about promptly making appointments and communicating--the Knoxville market turns over so quickly that having a realtor who can do same-day showings is necessary. Erik has always been available to talk during evenings and weekends--he is such a hard worker and willing to put in the time to take care of you. On top of all that, Erik is so chill and never pressures you to pick a certain house or make an offer. He has always given me all the options and told me to make the decision that felt right to me. As an attorney, I really appreciate that approach, which is the same as I took with clients when I was out in practice. I also had an offer accepted on a house and the inspection revealed some things I just wasn't prepared to handle, and Erik was very sweet about getting me out of that contract. I am mindful that realtors are working on commission, but Erik has never made me feel like I'm wasting his time, even though my first house is going to be relatively modest. He has been encouraging and positive during a potentially stressful process, especially during COVID. I am (finally) under contract with a new construction, and I feel really good about the decision thanks to Erik and his expertise. P.S. Honorable mention goes to Nikki, who filled in and did some showings with me when Erik was out sick one weekend--she was so nice and helpful!

Watch out for the fine print when signing a sales agreement! We've made plenty of offers on homes…read morein the last 5 years, and when doing so you sign a sales agreement to use the realtor for the duration of your home search. Usually the time frame is 30-60 days.. however Erik Jackson's was for 9 months! We had some personality conflicts and were not impressed with his efforts of finding us a home . Especially when he claims to be the BEST realtor in Knoxville ! We asked to release us from this contract that we signed, but he refused! He said "he didn't feel comfortable doing that!" In the year and a half we've been in Knoxville house hunting I have never once seen a sign that even said SMART REALTY. Beware, and watch for time frames and dates when signing a contract!

My 85 year old veteran friend of over 35 years needed to sell his house and move quickly…read more He had already lost 100% of his vision in one eye and was quickly losing it in his other eye. Soon he would be unable to live alone. He signed with Kelly Monger of Smoky Mountain Reality. Then be asked me to be his representative and attorney-in-fact for the sale so he could move across the state before the house actually got sold. I agreed and an Attorney-in-Fact was signed, notarized and recorded. Everything having to do with the sale of the house was to go through me. Kelly Monger from the start was NOT working in his best interests. She 1st argued with him to lower the price to about $20,000 below it's value. Then she sent me an offer that was for about 1/2 that value from a person who she acknowledged she had a business relationship with. I tried to decline the offer but both the 'Decline; and the 'Counter-offer' buttons were disabled. Then I discovered she had the sqft and the bedroom count of the house NOT including the entire ground floor. Also the description of the house was the worst I have ever read in my over 50 years of being a Real Estate investor. It took weeks of instructing her to correct anything. The inactive-button thing happened again on another ridiculously low offer. Despite being told to only work with me, and only in writing (I hate he-said, she-said) Kelli called my friend repeatedly to accept the low offers. When a still low offer, $30,000 below the listing price, came in I was going to decline it but Kelli called up my friend and verbally assaulted him over and over again until he called me and instructed me to accept the offer. He was actually trembling when he called me. Unfortunately, even though I knew that if would just wait a few more weeks he would get a reasonable offer, because I finally got Kelli to change the BLS to properly reflect the houses true size and bedroom count, being his agent I legally had to do what he instructed. I signed. Then just a week before closing it was discovered Kelli has snuck in a $10,000 payback to the buyer. It was hidden where there is never any modifications ever put in that 'boiler-plate' area of the 11-page contract. Know that Kelli was told before I signed that there would be no pre-paids, buy-downs or other paybacks agreed to at the offered price, none! Thus my friend got beat out of $40,000 by Kelli Monger of Smoky Mountain Reality. I recommend to keep away from Smoky Mountain Realty and especially Kelly Monger.

We were blessed to have been introduced (from a friend of a friend) to Valerie Kaeding, who turned…read moreout to be such an amazing guide & realtor!! We were coming from out of state and she made the entire process smooth & as easy as buying a house can be!! She helped us to maneuver every detail and with such a fast market, she was flexible during our trip out here; we were able to add new houses to view, giving her merely hours notice. She was willing to do whatever she could, to make our time here worth it. We found a house and honestly - we owe it all to her!! We could not have done this without her!! Thank you Val!!

We were so lucky to find Keith to help us with a mortgage. We recently moved from Virginia. I work…read moreon commissions and my husband is self-employed. Most of the lenders we spoke didn't want to take their time to dig into what we can and what we cannot afford. We had to wait a few days even before they return our calls. God sends us the right people in the right time. Keith answered the phone right away, listened what we are looking for, told us that he will find out and called us back within 15 minutes after consulting with underwriters. He was guiding us all the way through the process by providing us the best available programs for first time home buyers and answering all our questions. He was always available via text or the phone. We completely trusted his professional recommendations and suggestions. We felt from the first moment that Keith is sincere to help his clients and represent them all the way. We really appreciate his business and will highly recommend Keith to anyone who is looking to buy or to refinance a house. We will always use his service in the future.

We recently applied for a home mortgage with the help of Keith Edmonds. Throughout the home buying…read moreprocess, Keith consistently provided knowledgeable advice and planning. With the current state of the housing market, we were very happy to have a mortgage advisor who not only was extremely responsive, but could also help to thoroughly plan through various financial scenarios that arose. After our first conversation with Keith, it was clear he truly cared about his clients and wanted to put them in the best overall position possible. I would highly recommend Keith to anyone who needs a mortgage advisor!