Highly recommended. We hired Chris and the Reliable Remodeling crew to build a couple of decks and…read morea custom shed for our newly purchased home and the result has truly turned our new house into our dream home. We've also hired him to address some additional quite major problems that our inspector missed and to add a railing to our basement stairs. Their work was consistently excellent. Communication was also great and they always showed up when promised. Very, very pleased.

Chris did a complete update on my hallway 3 levels. Walls, floors, doors, trim, fixtures, all of…read moreit. In a 1910 home, nothing is standard. He did an amazing job. Great workmanship, very crafty, even tips and saved me money. That's definitely not an experience I've had before. You can tell he takes pride in his work. He was always on time, cleaned up. I was so pleased, I had him do replacement of my back stairs and some door frame work afterwards. I am very meticulous. I have a future project he will be working on for me. He's also done window replacements on my mother's home. She too is very pleased. And he is by the book.

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

TLDR: high prices for poor quality control and even worse installation. They would be ok for a low…read moreend home, if you are desperate or if you plan to sell soon. You would probably be better off at a big-box hardware store. Full Read: Door to door sales should be your first clue that this company will underperform. If their product and service is so great, why are they out soliciting?? Unfortunately, I was stupid and fell for it and now want to help prevent others from falling into the same trap. It started back in July when I was doing some yardwork and their door to door guy ended up on my lawn. He seemed nice so I didn't immediately toss him and after a few mins of chatting I found out that they do patio doors; something that I was in need of. I thought it was serendipity, but it turns out it was just stupidity. When you meet the sales people, they expect you to have both partners available. Yet another clue that they are scammers but I didn't care and told them we'd both be there even though I knew it would be just me. The salesperson, Melissa, was actually knowledgeable, helpful and creative (at least I thought) and after about an hour I decided to pull the trigger on an $8000 door. The install date was set for October. My FIL sat at the house for us during the install by their 20 year old expert and sadly I came home to find multiple issues. Poor quality manufacturing was my #1 complaint. There were staple holes every 12" around the door frame, there are globs of silicone at the corners, there was no grommet for the kick lock, a poorly drilled hole for the kick lock, they left a gap between the cabinets and the trim with visible demo work and screws, the threshold is not colormatched and must be stained (never mentioned), they ignored the alarm wiring from the previous door and buried it in the wall creating a fault in the alarm system, and the interior grill rattles like crazy when you close the door. The door did slide really easily though. I get in touch with Melissa in sales and she assured me that they will make it right and satisfaction is their #1 goal. I had to speak to 3 different managers (one was in Florida) and even have one come out and do an inspection (more time out of work to meet). They all agreed it was defective and they would redo it. Door was remanufactured and a vnew date set for November. They had to cancel for that day and push it back a week...annoying yet again because I had taken a day out of work. They finally come to put the new door in and it's just the glass doors. They did nothing to remedy the gap in the trim, the alarm or the visible demo work, but they did add a grommet for the kick lock. The new doors also came with staple holes, globs of silicone and loud rattling interior grills. My wife was home and immediately pointed out the staple holes. The installer says "they all come like this and they have to be patched with putty." Not 1 of the 3 managers I spoke to including the one that came to do the inspection said this. So basically they gave me new doors that were the same as the old doors that they could have just added some putty. In the end, it feels like no one really knows what they are doing. Amateurs at best but at premium pricing. With all of the companies out there, I feel like I was ripped off for what I got. I'd have been just as well off going to the local big_box hardware place and having them do the job for half the cost.

Austin came to our door to pitch window/door work for our house after they completed one of our…read moreneighbor's jobs. Unfortunately, we did not need work done at this time...but Austin was very polite and professional with his pitch and explained the company's products/services in great detail. He listened well and did not push or step over boundaries to sell the product. We will keep this in mind in the future if we need more work done on the house. 5/5

First, the workers, did a good job vinyl siding the 3 decker we reside in. They were polite,…read moreefficient, and worked long hours. Quality job. On the flip side, at one point, the owners/bosses appear. They were typical bosses wearing clean jeans, pointing, and talking. But then they decided to start removing boxes and wiring without asking anyone or considering the consequences, which resulted in the entire house losing Internet access. I work from home and ended up losing 6 hrs pay. They offered to follow the wires from the router to reconnect, but since they didn't know what they were doing initially, this failed miserably. If you hire this company, DO NOT ALLOW THE OWNERS TO TOUCH ANY WIRES!!! They proved their incompetence. Normal folks would simply disconnect the boxes, and reconnect. Beware!!

Highly recommend; roof and siding replacement. No stress, great communication, great products…read more Crews on time, worked full days, great attention to detail, daily clean up. No disappearing act. Great great price, saved thousands from the higher priced competition. Would hire again if needed. Face left on 22 year construction, They took off off cedar shingles, installed quality vinly. House in Narragansett still looks beach.

They came out quick for a free estimate, he was very nice and knowledgable, knew exactly what…read moreneeded to be fixed and what had to be totally replaced. They also found rot, which I had no idea was there. But assured me they could fix that too! They were able to get me on the schedule very quickly and everything was done so fast! I expected it to take a long time but they were in and out in 2 days! The work looks amazing and I will highly recommend them to anyone I know that needs work on their home.

From the owner: We offer free in-home estimates based around our customers schedules, to make this an easy and…read moreconvenient process for the home owner. All of our crews are licensed and trained employees with the proper insurance and over 15 years of experience. Our Master Carpenters comes with over 20 years of experience. We service Rhode Island, Massachusetts & Connecticut. We also offer veteran discounts for current and retired military members.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

I am writing this review based on the quoting and sales/purchasing process, as I have not yet…read morereceived the windows I purchased, or had them installed yet. I will absolutely plan to update this review through the lifetime of the project and my windows, which I am very excited for. When you buy something you usually know instantly if you have nervous feelings (second guesses) about your decision, or if you made the right one. Right now I can confidently say I feel like I made the right one, and in actuality should have made my decision sooner. So far I have nothing but good things to say about Venture Window. The quoting process has been very straightforward, and easier than other companies I tried to get quotes through. My sales person, Scott, has been professional, honest, courteous, and dependable from the start. I have gotten other quotes from other companies and found them to be overly salesy (and some of them quoting insane prices) but Venture Window, and Scott, pretty much tell it like it is with no sugarcoating. Venture Window also had extremely competitive pricing for the tier/range of window that I wanted (mid tier). Venture Window is different from other window companies because I felt like they were the most human, and I can say I interacted with a lot of companies before making this important decision. I felt like Venture, represented by Scott, was empathetic to the reasons for my purchasing a window and more importantly to my budget. Rather than getting a one-size-fits-all glammed up sales pitch complete with a free pen and keychain, I instead got a professional conversation, two-way dialog, and some honest and valuable education on windows, to meet the specific needs I was looking to solve for (energy efficient and budget-friendly) which totally demonstrates the caliber of the staff. Another word to describe Scott is patient, which created a sense of ease in the purchasing process. There was not a moment that I felt rushed through the entire purchasing experience, and my purchasing decision probably took longer than most people. I had a chance to visit the showroom before my final purchase decision to physically compare the windows. There is quite a huge selection from to the most basic/budget-friendly window, up to the most premium cadillac of windows. They had a lot of unique windows like skylights and the fancier natural wooden ones. It was really valuable for me to see the windows in person to be able to see how they open, tilt inward, the locking mechanisms, and the construction, to see the differences in the windows that I had the options of choosing. There is only so much you can understand from a brochure. In the showroom, Scott explained the subtle differences between the windows (things you can see, as well as things you cannot), as well as how the windows I was considering differed from the most budget-friendly option, for comparison sake. This was a good learning experience because it shows that in many ways the statement 'you get what you pay for' is so true, while in other ways, any new window will be better than my current 110-year-old, super drafty and rickety windows. For example, did you know ALL windows must be manufactured to a certain minimum quality standard? I did not know this before working with Venture. I was glad to visit the showroom because I could see that for the price, the option I selected is of good quality. In fact they seem more durable and sturdy than a lot of windows in places I've lived before, or the windows in friends/family members' houses. Once I literally felt the quality and construction of the window, I could tell that I was making the right decision. If you care about your crazy heat bills and are wanting to some modernity, like me, you can't go wrong with Venture. I'm very much looking forward to getting these windows installed and the added comfort and energy efficiency that will come along with them. Will definitely update this review after installation.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.