My 4 year old twin boys attended this daycare for 5 months from April 2014-September 2014. At the end of August my son had a bruised chin, busted lip, and had bit halfway through his tongue. I never received a phone call, a letter in his backpack or an incident report until I asked for one which I received the following evening stating my son had "fell" off a bounce house on the playground. On September 16th the same son had unexplained red and purple bruises on both of his arms. I inquired about the bruises with the Director of the Daycare Vanessa and she said rudely told me she doesn't know how he received those bruises. I did not allow my sons to go to her daycare that day. Less then 12 hours later the Director Vanessa called me and left a voicemail on my cell phone and said that "kids get bumps and bruises and since you do not feel comfortable with having your children here, I suggest you find them another daycare". I am active duty military and my children have been in daycare for majority of their life. I would not recommend you to take your child to this facility. With the Director releasing my children from her daycare without further investigating the incident reassures me that she is guilty of knowing exactly what happened to my son. I have opened a case with the Department of Social Services to further investigate this facility for child neglect. read more

My son has been enrolled at Vanessa's Playland since March of this year and he absolutely loves it there. The caregivers there are the best they actually take the time and work with the students. My son's social skills have improved tremendously since attending Vanessa's Playland! The director is very kind and loving! I'm glad I was recommended this place....if you are looking for child care in the area give them a call. read more

My son attended Vanessa's Playland for about 4 months from the age of 2 months. The first day I dropped him off, his diaper was only changed once in a course of 7 hours so I had to "request" that he be changed every couple hours. Vanessa does not require her staff to do daily reports and when I asked for one, the girl told me that she will let me know if she remembers. Several bottles were wasted as a result. Closures would be announced the day before which was the last and final straw for me (this being the third time this happened) because I am a working mother and I cannot take off from work with one day notice. I also do not have money to waste. This daycare is not professional and the communication is bad. When I told Vanessa that I was leaving for all of these reasons, especially the lack of closure notices, she responded that she did not know that I did not know they were closed because her secretary was supposed to put notes in the children's bags. How about a sign on the door?! And what kind of answer is that? Vanessa is the Director and owner so I would think that she would be more invested in all aspects of her operation! Another issue for me is that at any given time of the day, ALL of the children would be in the infant room. My son was sick the whole time he was at this daycare. My son was also put in a highchair starting at the age of 3 months(I just found this out). God only knows what else happened unbeknownst to me. If you like structure and appreciate communication, this is NOT the daycare for you! read more