If you are in need of a gastroenterologist, look no further. Their staff from the front to the…read moreback, are phenomenal humans with empathy and kindness. They do their best to get you in quickly and have a great way to check in and do paperwork and even pay your co-pay online prior to you visit. Their quality of care is top-notch - I have 20 years experience with gastro illness, and they have by far, given the best care I have had. Highly recommend GH in Kirkland!!

Was trying to reach the reception desk for hours to ask a follow up question about my appointment…read more Nobody bothered to pick up. Finally selected another option on the phone line and asked them why nobody at the reception is picking up. They transferred me to the reception and now someone picked up. When asked why calls were not answered she seemed frustrated and said they get 300 calls a day and hence the delay. In the background I could hear chatting and laughter. I mentioned this was concerning and asked if I should be calling throughout the day so that i can get a hold of them. She said yes - try calling through out the day and maybe sombody will pick up. I heard the providers here are really good. But what a shame if I cannot even get a hold of someone if I need to communicate last minute.

Phone staff are rude for WAGI. Impossible to get appointment relatively soon and ended up being…read morebooked a couple months out. Then I had something unfortunately come up and I needed to cancel appointment and hoped they could swap my appointment with someone who had an appointment a few weeks after me. Was told that it wasn't fair to people who have been waiting. Why wouldn't it be fair? I had to wait too. Then I would have to book out another 3 months. Also no wait list for cancellations. So who is getting the appointment I had to cancel? Rude.

First visit with Dr. Ehsan today. She's great! Excellent clinician, love her ability to connect and…read moreunderstand your issues, plus the overall experience (scheduling, the office staff, etc) was so easy. Glad I landed in her office!

This guy! Dr. Towbin is everything you want in a Dr. Confident but not a douche, smart but…read moreunderstandable, has quirks but not Dr. House and damn good at his job. His office has all the nice accoutrements you want: clean waiting room, short wait times with prompt appointments, friendly nurses etc but you really come here for the man. He practices out of Evergreen and he is like an urban legend there or something. Everybody knows him, respects him. If you gotta get cut open, he's the guy you want holding the scalpel for sure.

A few months ago, I noticed I had a right inguinal hernia. I went to my family doctor to get it…read morediagnosed. I needed to find a great surgeon to get this repaired. After extensive research, I selected Dr. Towbin. Even my gastroenterologist said that if he had a hernia that he too would go to Dr. Towbin -- that really reassured me. Dr. Towbin and the staff was great throughout the entire experience. The surgery was successful. I felt very little pain afterwards thanks to his skill . Within 3 days, I was walking around. Tomorrow I am going in for my one month post-op visit. I back to normal now. I recommend him to anyone living in the Kirkland area who needs this surgery done.

Dr. Schneier Is indeed a very personable person who really explains things clearly. I recently had…read moremy second colonoscopy and Dr. Schneier took the time to fully explain things about my procedure. All went well and at the follow-up meeting I was told I would no longer need to have another future colonoscopy. My wife and I have been patients at Gastro Health for a number of years and we are delighted to have Gastro Health as our care team.

A doctor I can talk to. Gastro Health is short on doctors but it's such a great practice all…read morearound! Great experience all around from receptionist to clinical staff Kind of strange to say about a medical office but it was great all around. Was my second visit there.

I had moderate stomach discomfort and Dr. Pepin was recommended by Seattle Magazine as a top…read moregastroenterologist. Dr Pepin ordered an expensive endoscopy, even though I had one relatively recently. Although he did not find anything overly disturbing he then recommended a fairly expensive ultrasound. The same day I had the ultrasound he phoned and told me to undergo a gall-bladder removal surgery due to some stones being "present" (even though I did not exhibit symptoms typical of having gallbladder stones) He recommended a surgeon from Polyclinic, which upon checking happened to be relatively a novice. So I end up self-referring to a much more experienced surgeon in a different clinic. Upon carefully examining me, that surgeon was very reluctant to perform a surgery on me, due to the lack of symptoms present when someone has gallbladder stones. She recommended I get a second opinion from a different gastroenterologist, who upon examining ordered a second ultrasound. The second ultrasound in the different clinic has shown no gallstones present ! When confronting Dr Pepin with this new fining, he told me he isn't at fault for urging me to undergo a $30,000+ surgery, since he (blindly ?) relied on the ultrasound to come up with his recommendation (even though he ought to have examined me first for the conforming symptoms, instead of rashly urging me to go under the knife over the phone!). He told me he gave me the "best possible care", and that I wasn't "nice" for demanding at very least the refund of the initial faulty ultrasound. He also needlessly threatened to send me to the collection agency, even though his bills weren't even past due and, as I always do, I fully intended to pay them even without any adjustments!

Absolutely love Dr Pepin. I'm 30 years old and recently found out that I suffered a lifelong…read morecondition that I had no idea existed until I felt horrible symptoms. My PCP was able to get an emergency consultation in with Pepin and I had my procedure 48 hours later. Very happy, and I couldn't say more positive things about the entire experience!

DO NOT BELIEVE THE OFFICE HOURS!…read more While they say they are open until 5:00 Mon-Fri, it is their policy to stop answering phones at 4:30 Mon-Thursday, and a FULL HOUR before they close on Fridays. It's frustrating to reach out during office hours only to get the after-hours messaging service. And be prepared for no answer if you need to call on your way to a 4:30 appointment. Appreciate my Gastroenterologist. Disappointed by their unprofessional and misleading office-contacting policy

While the actual experience was fine, I called ahead of time to ensure that they were in network…read more(with UW), I was assured they were. This was not true, and I ended up paying a LOT of money out of pocket because of that. I unfortunately didn't record the phone call, so I had no record or recourse.

Dr Gregory Bernstein incited long-term pain and bowel dysfunction after recommending and performing…read morea procedure 5+ months ago which future colorectal providers described as contraindicated to symptoms, without cause (the procedure was on an asymptomatic hemorrhoid, incidentally noted during colonoscopy), and likely with improper technique, due to the facility's preemptive use of nitroglycerin. He rushed through the first appointment we had, and didn't ask many questions. Half my responses were mischarted, and he cut me off wherever I tried to ask questions, or provide detail. When confronted with the severe pain (like, in tears, after previously tolerating a thrombosed hemorrhoid), he was a condescending jerk, and tried to minimize the pain as just anxiety, initially refusing to do any exam, and never performing a DRE, before or after, actively delaying receiving the right diagnosis and treatment in a timely manner which may have helped to undo the damage he contributed to. He just said to schedule an appointment a few months out, and it would be gone by then if I used Nitroglycerin (which both didn't work, and added to irritation). A nurse initially refused to share a list of PT providers, until I finished two more bandings. He then charged my insurance $1k for a second procedure he never performed. (Edit: this was marked as an office surgery in claim, but the CPT code was correct in EOB. He did bill initial visit at 45 to 60 minutes, despite less than 15 minutes of interaction) On Yelp, others have described similar incidents, and being guided into a procedure branded as "painless" without explanation or concern when severe pain is the outcome. The entity had a negative reputation from both a local colorectal specialist, and PT. I tried to switch providers at GastroHealth, but was told that wouldn't be possible, and to seek referral to hospital system (months out) instead. After leaving a negative review, Dr Bernstein rescheduled video visits (for a rectal injury), where he contributed nothing remotely valuable. This has caused thousands of dollars in medical bills, invasive tests, temporary disability, and near constant pain, severe enough to prevent me from being able to travel over the holidays, even after months of PT. The experience has been incredibly traumatic, to trust a doctor, and go from an already distressing amount of pain (which he did nothing of value to address), to an all new kind of pain. I truly believe he is incompetent and unethical, and someone who should not be practicing medicine, especially anything colorectal adjacent.

I recently went to him and I liked the fact how he listened to me. Along with that he didn't rush,…read morepolite, eye contact, getting all my information from previous Dr., etc. I definitely would recommend him.

Angel was very helpful in scheduling the first consultation. He explained how the program worked…read moreand answered all my questions.

Angel is a kind and courteous person with a great Neck to listen, and his comments are very…read morerewarding and calming when I was in a situation of anxiety and worry of my health. He is definitely meant to be in the business of healthcare. The one thing about him that surprise me is he is so young when young people today don't have the mentality that he has. I wish him the best and I see him going a long way with whatever endeavor he does..

Don't rely on the portal for anything. Messages will be left…read moreunanswered. They can't be bothered to even acknowledge they received them. Don't ever request any appointments through portal! They claim they never received them even though you get sent an email confirmation... Don't expect the staff to care about your time, your experiences with their services, or retaining clients.

Had an appt with this man to discuss an endoscopy for a fungus in my small intestine. He claimed…read morethere was no such thing. Said I might have SIBO which is a bacterial overgrowth in my small intestine. Very condescending attitude toward me, treated me like a child. Took a total of 7 mos to see him and get an appt for a colonoscopy and endoscopy. 2 days before my procedure, the office is calling to tell me my insurance is no longer valid. I canceled and haven't gone back. Also, when I got home from my original appt with Dr Mason, I looked up SIFO online and it is a small intestine FUNGAL overgrowth which Mason said there was no such thing. It has been medically reviewed since 2015. My PCP has been treating me with an anti- fungal and it has made all the difference in the world!!! Looking for a new GI Dr that accepts my insurance. Gastro health sucks... all the good Drs have left for better places. I've been going there for 30yrs and my husband for 10. Never again!

Don't bother, go somewhere else. Tried twice calling them to make an appointment, all I got was the…read moreanswering machine, no call back. Went to their office twice and talked to the front desk person trying to schedule, was promised a call back, but nothing. Try Gastro Health at Northgate or Fremont - 5 stars!

I live in downtown Edmonds and these folks were covered by Molina so I crossed my fingers. Before…read morethe colonoscopy, Andrew was lovely over the phone. They recommended I use Suflave over Gavilyte even though it cost $50 and yes indeed it was an easier prep. Upon arrival at the office, I requested that the check-in person Kateri double check that I was both covered by my insurance and they'd received my referral and she graciously confirmed. The nurse who did my IV, Puja, did a skilled job and was friendly. Ian, my anesthesiologist, patiently answered questions and explained propofol. Dr Sooklal, was also approachable, yet professional. And finally my nurse, Maryann was so kind as I was taking my time getting ready and she went over my results thoroughly. I felt very cared for and 12 hours later I am just fine. They are a great team and worked well together, and I would definitely recommend them for this procedure!