I filled out all information and scheduled an appointment a week in advance. I work from home so I…read moreonly had a small window to speak with someone. When I didn't receive my call at the scheduled time I called them. They told me my appointment was actually later in the day and he was busy. I asked if they could call me back, since this was their error, when I was off work. They told me they could not and decided my business was not worth their time. I would not recommend.

ONE WORD: Superheroes! I beg you to consider no other when you go to pursue financing to purchase a…read morehouse. I had started with another mortgage company and due to their apprasiers my deal was looking like it was going to fall through. I had started 45 days out from expected closing, and was now down to TWO WEEKS. Now I am sure this isn't typical, but these guys PULLED IT OFF IN 2 weeks!!!!! From the minute I walked into their office I was greeting by a super sweet receptionist who offered me everything but the kitchen sink. Every single person I met and worked with here was so helpful and enthusiastic. It was like being part of the greatest team ever. They explained everything, which was important to a first time home buyer. They gave me lots of updates and never left me wondering where I stood. Once again as I sing their praises from the mountain tops, from the comfort of my gorgeous new home, THAT STILL CLOSED ON TIME, I tell you, USE THIS OFFICE!!!!!

I worked with Mark @Lynx a couple of years ago and the service was so stellar. I went back to Mark…read moreagain. He makes it easy and stress free. I checked mortgage rates all the time and he is always able to surprise me with a lower rate then I previously thought was possible. He represents a lot of mortgage companies so he can always find one for everyone. I highly recommend Markfor everyone you will not be disappointed

Lynx does a phenomenal job at finding the best mortgage deals for the A+ borrower all the way down…read moreto the credit challenged borrow. The loan officers are down to Earth and shoot you straight on the best mortgage options. I highly recommend Lynx.

My son recently purchased his first home and knew very little about the mortgage process. Phil and…read morehis team took more time than I could have hoped for making sure that everything was very understandable. It is scary to spend so much on such a large purchase, but Phil made the entire process feel safe and thorough. Phil presented us with multiple choices for mortgage structure and payments so Jax and I could make an informed choice for his financial future. Thank you to Phil and his team for helping make this big life step as painless as possible for my son and for me. I wouldn't go anywhere else for a mortgage.

Phil made what could have been an overwhelming process feel completely seamless from start to…read morefinish. His knowledge of the mortgage landscape is unmatched -- he took the time to explain every option available to us and helped us secure a rate we didn't think was possible. Phil was always responsive, keeping us informed at every step and never leaving us wondering what came next. His professionalism and genuine care for his clients truly set him apart, and we couldn't be happier with the outcome. If you're looking for a mortgage lender who will go above and beyond for you, Phil is absolutely the person to call!

As a first time home buyer, Jim and Chanda answered every question and were excellent in guiding me…read morethrough this process. Jim kept telling us, "Enjoy it, this is the fun part!" And we did. I'll say that they took a process that could have been a nightmare and made it quite enjoyable. Thank you so much guys! -Jack and Angie

I used Kyler to purchase my first home with a VA Loan. Home loans are so much work. But thankfully…read morehe is the one that did 95% of it. My credit score was only a 630 I believe. He made it happen! He actually got me a great interest rate to start out. He walked me through every process and did not sugar coat anything. After less than a year he called and asked if I would want to refinance at almost a point lower at a 3.65%!!! So we did that together. Cost nothing out of pocket. Someday I will be buying again and will not hesitate to call and have Kyler work for me again!!

A Warning for First-Time Homebuyers: Our Terrible Experience with DHI Mortgage…read moreMy husband and I recently worked with DHI Mortgage Company, and it was the WORST experience we've ever had. As first-time homebuyers, we expected some challenges, but this went beyond anything we could have imagined. Our loan officer was incredibly disorganized. We were asked to submit the same documents multiple times, as if they had been lost or ignored. Despite using their designated portal, it felt like no one ever checked it. On top of that, they insisted on specific formats for certain documents. When we explained that our bank couldn't accommodate their request or we simply didn't know how to get the correct format, our loan officer would assure us she'd discuss it with the underwriter to determine if the documents were necessary--only to email us days later asking for the same documents. It was an endless cycle of confusion and miscommunication with zero guidance. It reached a point where they even asked for our bank account login information, which felt highly inappropriate. While they claimed they were rushing to close before the new year, their response times were slow, often taking days to answer any questions. Things got even worse when we escalated our frustrations to the manager. Instead of helping, the manager was unprofessional and condescending. His sole source of information was the loan officer's notes, and he insisted that if something was written down, it must have happened exactly as stated. He gaslit us, falsely accused my husband of cursing at the loan officer, and accused us of hiding the source of our down payment. He went so far as to suggest we "came clean" and were "playing games" with them. To explain in further detail, at the beginning of the process, we were asked if our closing costs were coming from a gifter. I asked for clarification, as closing costs were being covered by DR Horton (the builder of our new home), while our down payment was coming from us. Instead of answering, they delayed their response and then requested gifter information. Our loan officer called and once she clarified they meant down payment and I explained the situation, my husband and I thought the issue was resolved--only to find out that our loan officer misrepresented the situation to her manager, making it seem like we lied. Even our realtor, who has extensive experience, assured us that home-buying is not supposed to be this difficult. He agreed the loan officer was very unorganized and the manager's behavior was super unprofessional. If you're considering DHI Mortgage, proceed with caution. Our experience was a nightmare, and we wouldn't wish it on anyone else

From the owner: Ready to buy a new home? We're a mortgage broker located in Cincinnati, OH, and affiliated with…read moreD.R. Horton, America's Builder. DHI Mortgage was created for one purpose - our customers. We're here to provide as seamless a homebuying experience as possible with your financial goals in mind. That was D.R. Horton's mission more than 40 years ago, and it's still the same today.

Amazing service, the staff is friendly and professional! Help walk us through all the steps…read more Understand what we needed before we did.

I recently bought a condo in Columbus, and working with Bill and Jamie at Northern Mortgage was…read moresuch a great experience. They were super informative, friendly, and made sure I understood every part of the home-buying process. They were also really responsive -- whenever I had a question, they got back to me quickly and helped keep everything moving fast. The bumps in the road we did run into were smoothed over quickly thanks to them. I'd definitely recommend Northern Mortgage to any of my friends looking to buy a home or condo in the area. Couldn't have asked for a better team!

Bill and Jeanine were great. Returning texts, emails and calls during and after hours. Even on…read moreFriday nights and weekends. Bill was dead on with his early assessment​ of what our monthly payment would be and what we had to bring to the table. So no surprises at the end. If there was a 6th I would give it.

Being a first time home buyer I went into this process not knowing anything. Simon Amor and his…read moreteam were EXTREMELY helpful, he walked me through each step of the process, he answered the many questions I had, and he went above and beyond to make sure I felt comfortable with each step. I would highly recommend this lender. It did not matter if I had a question during business hours or not, he was very quick about answering emails and returning phone calls. I am overjoyed with my decision to work with this lender!

Email after email, no response. My "lender" was slacking. Almost two weeks had gone by and he never…read morereplied to my emails. After sharing my frustrations with my realtor, she told me to call, Simon, at Fairway Independent Mortgage Corporation. Hands down, one of the best decisions I could have made. Within minutes of reaching out to Simon, he was already reaching back. Our first phone call, even though it was ephemeral, made a long-lasting impression to me. Simon told me he and his company are consistently voted in the top tier of customer service. Certainly a title he wears with pride, and one he certainly lives up to. Here are some of the things Simon did that really stood out to me. 1. His rates. I'm not kidding when I say Simon saved me 2% interest on my loan. Not 0.2%. But 2 full % points. That's literally a savings of thousands every year. No lie. He saved me almost $200 a month compared to my other lender. If that's not taking care of your client, then I don't know what is. 2. His genuine customer service, and unwavering ability to pull a loan together. . I was NOT an easy loan for, Simon. I have enough student debt to buy a brand new Tesla. Not a cheap model 3 either. I could buy a nice Tesla SUV with the amount of student loans I have. I thought I would NEVER be able to buy a home. Yet, here we are. All thanks to Simon working his tail off for me. 3. His genuine customer service AGAIN. (His customer service easily deserves two mentions) My fiancé lost her job due to Civid19 in the middle of our home buying process. That put me, and my student loans at the forefront of the home buying process. My previous lender told me that my student loans would essentially disqualify me from buying a house, because my DTI was too high. But Simon?! Oh no. Simon kicked my student loans right in the face. No mercy. Bruce lee style. Every single issue that came up... I thought.. this is it.. I've lost my house. But not Simon. He would deliver me the bad news, and then come right back with... "this is how we fix it! Get these documents to me, and we will keep moving forward." Here I am. Sitting on my brand new back porch, writing the review for the person who made it happen for me. Simon could have given up at any moment. Straight up. When things got difficult and my fiancé lost her job and my student loans were piling up, he could have just checked out of our deal and moved on. But that's not who Simon is. He works with his clients, and for his clients, and he does so with pride. John Rockefeller once said: "The ability to work with people is as purchasable a commodity as coffee, or sugar, and I will pay more for that service, than any under the sun. Mr. Rockefeller unknowingly wrote this quote about Simon. I would have gladly paid more for his customer service. The best part is, I didn't have to. It all comes along with, Simon. No extra charge. This review won't pay back a 1/4 of what he's down for me and my family. Made what I thought was previously impossible, possible. I can't think you enough, Simon.

TR did a magnificent job helping us with a short-suspense mortgage. He was thorough and…read morecommunicated with us at every step of the process. He was the consummate professional. He worked very closely with our real estate agent, Karu Jackson, who also did a marvelous job for us. Thanks, TR!

TR was very pleasant to work with. He handled all the stresses I had with selecting a home to be…read morevery minimal. I definitely recommend him for anyone looking for a new home!

Jeanne helped us work on a number of mortgage options. Her knowledge was invaluable. She made the…read moreprocess much less scary. Thanks Jeanne

If you need a loan, Jeanne is THE best there is. She handled everything and she explained what was…read morehappening every step of the way, in terms that I could understand. She knows what she's doing and even told me what my monthly interest payments would be. She worked very closely with the underwriter and got me a Home Equity Line of Credit. I was able to give my ex-wife her share of the equity and I was able to keep my house. She has given me peace of mind and security that I needed to raise my daughter. She is a loan officer with a heart and will bend over backwards to get you a loan. I can't say nicer things about her, because her level of commitment to the process is better than any other loan officer I've contacted. She is top-notch and, to me, a genuinely good human being. She walked me through the process, step-by-step. She told me what she needed along the way and getting my loan was effortless on my part. If you need a loan, she is, hands-down, the best person you could choose. She's honest and empathetic and will do everything in her power to make sure you can get the money and stability you need.