As an Active Adult I was looking for a Primary Care Physician (only because I was being ask who it…read morewas). Well, I thought, I guess I had better choose me one of "those". I had heard about Dr. Shane Phillips and decided to go and meet with him and see if I thought we might work well together. I am particular about my health care and I need someone who treats me like a person, not a number, and someone who has time to listen and talk to me. WOW....did I ever luck out! From the very first visit I knew this was the doctor for me. Patient, kind, intelligent, listening and then sharing is just the beginning of Dr. Phillips. I feel secure in his care. How great is that? The other GREAT plus is the nurses and staff at the clinic. They are all KIND and I don't know about you but for me, when I am there, kindness goes a long way when I am in their hands. The other super thing about the clinic is they run on time! You do not wait forever. Haven't you been in a doctors' office forever and felt like your personal time had no value. This is not true of the Green Clinic North Side as you are able to get in and then out. If you live in Ruston or the surrounding area and are looking for you a health care professional I highly recommend this practice.

ER and ICU staff have been wonderful. However the trash in the floor, extra beds piled up in the…read morehall way corner, and filth is ridiculous. If it wasn't a medical emergency that required an ambulance ride here, we would have gone on to Shreveport or Monroe.

nurses were very rude, horrible attitudes from staff and administrators, took someone more than at…read moreleast 30 minutes to even come in my room, no pain medications or even a conversation about my pain was brought up they were in a rush to get me out and it definitely showed they didn't care. 0/10 would not recommend anyone to come here if they need help.

NO MEDICARE PATIENTS! Even if you had used him previously. Making the appointment NO ONE SAID NO…read moreMEDICARE. We have state insurance as well. My husband and I had been to him several times in the past when he needed new patients. DO NOT WASTE YOUR TIME.

Terrible customer service. Doctor was great when we were there, but the billing area was rude and…read moreyelling at me on the phone when I called to ask a question. I initially made an appointment for my wife to set up an annual physical, which is covered by our insurance. During this appointment the doctor asked her if she had any questions or other concerns. She mentioned a couple of things she was curious about but they were small and were not the reason she came at all, and she wouldn't have even asked them had she known that she would be billed because it was a now a "sick visit" instead of the "annual physical visit". Poor communication by their staff. Had she known that asking a question at the end of the appointment would cause it to become another type of visit we would be charged for, she would not have asked.