We highly recommend David and Novo Furniture. His service was beyond outstanding and he is an…read moreabsolute pleasure to work with, even coming out for a home visit to help us decide what would work best! We ordered custom made sofas from him and he told us the factory usually takes 4-6 weeks. We said that was fine. Three weeks later, our sofas were delivered and we are thrilled! Thank you David for good old fashioned excellent customer service and exceptional quality sofas!

Our new beautiful blue sofa with chaise arrived on the weekend and I am so in love with it, so I…read morewanted to write a review. David, the owner, was really friendly and helpful from the outset, and helped us pick out the best option for our apartment space and size. We have cats, so he suggested a type of fabric that would stand up better to their claws. We also have a mid century vibe going on with our pre-existing furniture, and he helped us match it perfectly with our sofa. Price point and quality was awesome, and I am super impressed. I'm never going to West Elm ever again. Delivery came on the weekend - it was smooth and easy. The guys were polite and nice to work with. And now we have this beautiful, lovely sofa with reversible chaise! It's the perfect addition to our place and the cats already approve. Definitely go shop here for your furniture.

Rob was great with service and price. We had an issue with the backorder as we already sold our old…read morefurniture and Rob lent us a couch for free until the new couch set would come in. Once it came in it was delivered and set up professionally right away

The selection was great. Super prices. Prompt and professional delivery and set up…read more The number of styles and couloirs of furniture was very good.

We happen to find this furniture store while taking a walk on a snowy day. Went inside and noticed…read moreall the different styles and colours options. Vikas was very polite and showed us the sofas and recliners and patiently answered all our questions. There was a sale with no tax and free delivery. He gave us printouts of the styles we liked and price listed. We compared his selection, quality, price, delivery with the big box name stores. Lifetime Home Furnishings was the best value and selection. We ordered a full grain leather electric recliner loveseat. It's custom made overseas. Vikas told us it will take about 3 - 4 months. When the loveseat arrived in his warehouse, Vikas called and arranged delivery and setup. Delivery was in the early evening. If you need your old sofa dumped, Vikas charged a very reasonable fee for the pickup. We donated our old but still good sofa to a charity. We are very happy and pleased with our purchase. Vikas gave us the BEST service and the value of the loveseat.

We bought a Lind leather sofa and chair. We did a lot of searching within the Vancouver area, but…read morecould not find a better price. The showroom is small, and there are not many products on the floor. But, if you're looking to order furniture, they appear to have very competitive prices.

This store was recommended by the manufacturer of the sofa I was interested in buying…read more The store is a little small, but there's a lot inside. Ryan, the owner, is extremely helpful, and he's very knowledgeable about the products he sells. The only downside is parking can be difficult to find

My lovely solid maple Tangent storage bed was delivered last Thursday afternoon. The delivery…read moreservice was great, no fuss, no muss and the bed was assembled in no time flat. My daughter and I had visited the Vancouver showroom on W 10th at the end of October. Maria took so much time with us explaining how the frame could be customized: I wanted the headboard a little lower, with some of it open to the wall behind it, rather than solid wood right to the top. Nothing was too much trouble. Then she showed us the different wood stains I could choose. Personalized service throughout. Several times later, I emailed questions to her; her answers were prompt and detailed. As promised, the bed was delivered a week ago, early February, as promised. The Coquitlam store also kept me informed on a regular basis of the ETA. I was provided with the contact for the delivery men and they in turn also gave me a window of time for next day's delivery, then called just prior to arrival. Several days after delivery I heard by phone again, to find out if I was happy with everything. I am so happy with the design of the bed, the professional finish on the wood. It suits my bedroom perfectly. The four drawers operate smoothly and provide good storage. After seeing the mattress in the showroom, I had decided to order it, too. It is amazingly comfortable and the total height when on the frame is very manageable for my 5 ft. 2 in. size. Such professional service from beginning to end. N.V.C.

From the start of the ordering process to receiving the products, the customer service was…read moreexcellent. There was a wide variety of products from which to choose, but not overwhelming. I was able to order the custom products exactly as I envisioned, with a choice of wood, finish and size to fit my rooms. Having never ordered custom furniture before, I had no idea about the price, but when comparing with other companies, none of the items seemed overpriced. The items were meticulously wrapped for transportation and arrived on time. The quality of the furniture is evident. Blair even followed up to make sure everything was good. Overall, a great experience.

Considering this is not a franchise or cookie cutter furniture stop, their showroom is rather large…read morewith a lot of bedroom, dining room & living room furniture to choose from. Nathan (the owner) seems to always be on hand ready to help individuals, couples & families find the perfect piece of furniture that will match they style & needs. He definitely has a passion for what he does and it comes across in his non-aggressive sales approach. With it being a wholesale furniture shop, I can see the prices selling the furniture themselves. And this ain't old, outdated furniture from the 80s. They have a wide selection of modern, fashionable items that can appeal to people of all ages. Not that location matters too much as Nathan does ship furniture across Canada, his showroom is located in the community of Grandview just blocks from the infamous Commercial Drive.

We are really pleased with our experience dealing with Nathan at Himlight Trading. As the owner of…read morethe business, he was willing, and able, to negotiate a very fair price for the bedroom set we purchased. The delivery of the furniture was on-time, and Nathan followed up with us, to ensure that we were satisfied with our purchase.

Great service, great pricing, great selection…read more Irina is an amazing consultant who had great knowledge about the products. The sofas are all customizable to foam firmness and fabric choices. It's best to go in store, to test out and to see the variety of fabrics. I would recommend this to anyone looking for a new couch!

A store that specializes in selling Canadian-made furniture. You can choose the fabric from their…read morepanel, and you can customize however you like for a fee. They also sell non-Canadian made furniture as well but without customizations. There is no pressure to buy in the store and Irina is super knowledgeable and helpful. You're allowed to sit on all the couches for as long as you want. We went in wanting a Canadian-made couch but none of the ones we sat on we liked. We decided to go with a non-Canadian made sofa called "Kendra." However, when we received it, the tag said Ashley Furniture. We looked up the couch and it turns out it is indeed Ashley's "Kennewick" sofa which sells for $300 less than Pallucci. That is when we found out Pallucci sells other furniture stores' couches with increased pricing and a name change. That was very deceiving and disappointing. What is even worse is that Pallucci only gives a 1 year warranty on the couches that are not Canadian made. However, Ashley furniture (where the couch is from) gives a 3 year warranty. Pallucci has all their deliveries go through Marble Moving. I am not sure what kind of information Pallucci has given but Marble had the wrong couch and the wrong delivery date in their system. They also rarely take calls so we spent several days calling them just to clarify things. However, the movers themselves were nice and careful. If you are wanting Canadian-made then you may want to give this store a try. Otherwise, please do a reverse google image search on all of their couches. Chances are you can find it elsewhere for cheaper. On the plus side, there is free parking in the back. ---Aug 20 2023 Edit-- The owner is very nice and wanted to make amends for what happened. I was refunded the difference between Pallucci's price and Ashley's price. He told me that although they don't hide that they sell other furniture stores' furniture, and they will only tell you where it is from if you ask. He only buys the ones that he knows are good quality. He clarified that they will do price matching on items that are still in stock in the other furniture's website. I have changed my review from 2 stars to 4 stars because the Owner has admitted the misunderstanding and wanted to correct it. I think an improvement is to be more open about where the furniture is from. Having it in the price tag of the product would be good. I had really assumed that Pallucci was selling Pallucci-made Furniture and I think many people also think as I do - even when I look at used furniture on Craiglist/Marketplace, people write "couch from Pallucci".

The Manager and staff are very nice and helpful,, the helped us change our sofa,, as the first one…read morewas not what we wanted,, but they went above and beyond to help us,, so thank you,, we have used Urban barn for years,, both in Kelowna and Coquitlam,, always received excellent service, but the Coquitlam store Bravo, bravo The best of the best

Nice store at affordable prices, at least the $1600 sofas are made well, and in Canada. Locally…read moredesigned too. Lots of frames to choose from, and curtains on the left. Contemporary style. Some serious eye candy that work here and of course, friendly service. Amex good.