Gurj Gill will not return my $3600 that was supposed to go towards an extended warranty, I received a letter from Global Warranty that he did not pay them and my policy had been canceled. I reached out to Gurj immediately, he said he would get back to me within a couple of days. He ghosted me, will not return any calls or emails. I am aware of 3 other people which he has done this to, there has to be more out there. If you like people stealing your hard earned cash, go see Gurj Gill at Vancouver Pre-Owned. ZERO STARS, DO NOT RECOMMEND. read more

My girlfriend got trapped into an extremely bad PREDATORY-grade auto loan starting after the first car she was sold here was a complete wreck full of problems. After months of being back and forth with a negligent auto shop recommended by the dealer and car being unusable, nothing was adding up. SHE SPECIFICALLY said she needed a reliable car and was honest about being worried about taking advantage of and they did exactly that. Lie after lie of the vehicle damage unfolded. After realizing they sold a complete malfunctioning car, she was deceived into transferring to a different car with a much higher payment after telling her it would be about the same price - the new car was EXTREMELY marked up despite it being of lesser value too! She was advised to buy a $2000 warranty TWICE because it was non-transferable for the first broken car. Also twice the dealership/administrative fees. He downplayed issues with the new car like the paint job which cost $700 to repair. He said he would also get her the carfax for it and never did. The loan of the finance company was a nightmare to deal with - they were completely unresponsive and eventually collapsed. The dealer took no responsibility here either. Eventually it was transferred to another company. Despite putting 10k down and paying almost 20k in admin fees, dealership fees, warranty, car payments, and loan interest she is out 30k on a car worth 10k over the course of a year. Not an exaggeration, there is paperwork for (2 x $899 admin fees - which it seems they now charge $699 and a $900 loan admin fee). Sneaky way to add nearly $3000 in nonsense costs! She was dealing with a man named Gurj - while seeming polite he proved to be dishonest about the issues, pricing, loan, and did not establish clear understanding and signage of the disclosure agreement for a vulnerable woman. He was in a rush when making the deal and pressured her to be quick with all the paperwork. A clear tactic to limit her chance to review terms presented to her. AVOID THIS SHADY BUSINESS PRACTICE AT ALL COSTS! read more

Unbelievably bad service. Do not waste your valuable time here. I invested a great deal of time selecting a vehicle from Vancouver Preowned. I paid a deposit, and we scheduled an appointment for the following week to complete the purchase and collect the car. Days later, I received a short text message with "bad news" that the car was sold by another salesperson over the weekend. They did not offer any form of compensation aside from returning my deposit. I have yet to receive a single phone call from this company. I requested a call back from the owner, and was ignored. I finally got through to him myself, at which point he said he would find me another car. When I tried following up , he tried to push cars on me that I'd already said I wasn't interested in. I offered to send him my criteria and they had no interest. If they had made any reasonable effort to correct the mistake I would let it go, but sadly this was not the case. Don't believe any excuses they will make replying to this review. read more

The best car-buying experience anyone can have in Vancouver, encompassing price, customer service, office facilities, and exceeding all expectations associated with purchasing a car and more! read more