Ever since I got my used Toyota Prius, I've been cruising around different Toyota dealerships to…read moreget the car serviced. I may have bought the car at a Honda dealer, but I've tried Jim Pattison Toyota in Surrey, and Vancouver, and I have to say, that Vancouver beats them on so many levels. 1. Speedy service- JPT Downtown very clearly has way fewer clients, its nowhere near as crowded, and I am assisted immediately by a service advisor every time I come in. I also just had a dead battery recently, and they were able to get me a service appointment immediately, even in the midst of one of the most chaotic storms in the region's history. Their processing times also seem considerably faster than every other place that I have taken my car to. 2. Attention to detail- Despite having my car serviced in multiple dealerships, JPT Downtown was the only place that noticed that my floor mats were not safety compliant, and rectified it immediately. They're also the only dealership where the service representative does a walk around the car with me, Car ownership was never meant to be easy, and if it were me, I'd probably stick to transit if I didn't need it to go to work. On the bright side though, their service department makes the upkeep portion a lot easier by providing useful insights on what needs to be taken care of.

Came here to check out the 2025 Rav 4 model. All new cars is on the 2nd floor. The sales person was…read morevery helpful and he explained to me the difference between PHEV and Hybrid. He also let me know the car style would change in 2026. I guess I will wait for 2026 model out to take a look at it. I have seen the picture of the 2026.

First off the bat - this is not meant as a braggadocious, look at me, I'm so special type of piece…read more Strictly sharing my experience buying an SUV. Besides your Porsche might be my Pinto & vice versa. I've been driving SUVs since about 2012. I just love the size, height & look. I've never desired to go back to a 'regular' car. Ha! Finding a new SUV was both challenging & a thrill. I sourced info from three very good friends who love cars & know their s*@t when it comes to everything vehicles. I finally settled on the VW Atlas. German engineering here we go. Fahrvergnügen! It is a robust & steller looking SUV in my humble opinion. My biggest SUV so far. The interior features are endless, sound system on point, touch screen superb, panoramic roof = I can see the stars, massage chairs = yikes hope I don't fall asleep while driving! Outside - the body is a solid 10! Stunning headlights, solid grill, R badge on display, VW logo lights up, 21" wheels, 269HP/Turbo & the curvature lines on the body = beautiful! Price = if I told yaa, I'd have to off yaa! Some of the other SUVs I looked at were the - Nissan Pathfinder, Toyota Grand Highlander, Mazda CX90. Atlas Cross Sport, Lexus, Acura MDX A Spec & the Audi Q8. I test drove a few of these SUVs & none of them captured me into liking them quite like - the VW Atlas 2025 did. Its got all the bells & whistles & then some! To make this dream come true, not only did I sell a kidney but a big toe as well. It's dayum expensive! Excellent customer service provided by salesman Caleb Penno & manager John, Kelly in Finance & Andy in Service! I never felt pushed or forced into buying it as I was very clear on what I wanted & expected. BTW, if you're thinking of getting the electric ID 4, get in here ASAP - they were literally flying off the shelves!!! My new VW goes, beep, beep ... vrooooooooommm!

Without a work order the anti theft system was disabled by Clarkdale…read more As a result the insurance probably will go up. I was told that the computer program for my Volkswagen was not available anymore. I want my money back and be reimbursed for the missing anti theft system. Since the "repair" the corresponding light in the dash is permanently lit now. In a nutshell: The billed work was never done and the work done wasn't authorized by me and carried out by a non Volkswagen authorized contractor. The results after the "repair" was that the new key I paid about 700 dollars for wasn't really needed because the old original key is now working perfectly fine. In the past 25 years myself and my family has bought 5 cars here That tradition can come to an end soon.

Since posting the issue, glad to report that senior management took quick action and the problem…read morehad been resolved. Saves us the hassle having to look for other dealers..

Kelvin the salesman was pretty good, but 'sales manager' Reza was so condescending and rude, we…read moreleft. Kelvin called to ask us to come back. We agreed to come back, but only if Reza wouldnt be there. Made the deal on a used Toyota. One of the dash compartment doors was broken, so Kelvin said he would order the part and call us. He did not! Would not recommend this place! Apologies to Kelvin, he did contact my son about the part. I wasn't aware. Very glad to hear that Reza is gone.

I just picked up my 2022 Toyota Corolla from Regency Toyota on Kingsway in Vancouver. It was a real…read morepleasure working with Levi Generale as he was able to trade the silver Corolla that was scheduled to be delivered to Kingsway for a black one (the colour that I wanted). Billy Tse and Fred Wu also were able to secure the same lease rate that was quoted to me way back in April!! Thanks Billy and Fred. The whole car buying experience was very pleasurable. I highly recommend this team and I am certainly going back to purchase my next car from Levi.

I leased a 2017 Toyota RAV 4 AWD LTD. Aug. 11,2017 and bought the Extra Care Protection (ECP)…read morePlatinum program which is valid until 48 months/100,000Km. Now, I have a major leak from the sunroof which is making its way to the front passenger side and driver's side carpet. I brought it to their service dept. and they said that I have to pay $280 plus tax to fix it. I tried to explain that this kind of repair should be covered by their ECP since it's a faulty sunroof drain. I feel that I have been deceived and lied to when they sold me their ECP and I plan to bring this up to the Better Business Bureau and even up to Toyota Canada M.H. GECOLEA

Were excellent to deal with! Came from out of town. Were very accommodating, fast response…read more Answered all our questions! Excellent!

I just bought a truck at Cam Clark. I have never reviewed anything before, but in this case I…read moreneeded to say how great the experience was. Steven Zong was a strait forward honest salesman. he didn't waste a second of my time and had me in the right truck, right price, fast. Financing and insurance were breeze with Karla and the GM Kerry was the icing on the cake. It was a suprisingly lovely experience to buy a truck from these guys. 6 stars!