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    Vanarsdale Funeral Services

    5.0 (1 review)
    Open Open 24 hours

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    Services - Vanarsdale Funeral Services

    Burial services

    Commemorative services

    Direct burial

    10 More Services

    Direct cremations

    Funeral services

    Headstone engraving

    Headstone selection

    Memorial services

    Monument sales and customization

    Remains management

    Remains transport

    Veteran's funeral

    Wakes and visitations

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    9 years ago

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    Miller Granite Memorials - The 'repair'

    Miller Granite Memorials

    (1 review)

    If I could give zero stars I absolutely would. I began this exhausting process in October of 2024…read moreand in hindsight, I wish I had listened to the cemetery representatives who told me not to use Reeble Monuments. The foundation went in by December, which was fairly quick after a pretty significant miscommunication in November 2024; it went downhill from there. Reached out in January 2025, they responded with no updates. I heard nothing from them in February or March, so I reached out yet again in April. This time it was 'sometime this month but expect delays due to rain." Finally the stone arrived on 4/25/25 and was placed on the list to be engraved. I had asked for pictures of the stone, didn't get any, asked again 4/28, said the manager would get them, didn't get any; asked again 5/6, didn't get any but then sent them on 5/15/25. I received an email on 5/23 that the stone was completed and set. I let them know I would be traveling to see it on 6/27/25. When we arrived I discovered when they were cutting the stone they made a mistake and there was damage to the side. When I returned home on 7/7, I reached out with pictures and asked that it be repaired. They responded on 7/10 that they would have it repaired. A picture was sent on 7/24 of the repaired stone...they literally put silicone on it. I reached back out to let them know and the response was they used a 'chip filler' that was weatherproof. I immediately started trying to find another company. I couldn't get them to reach out during the process but Reeble was very prompt in sending me a bill in August and September. I responded that I was very unhappy with the entire situation, but especially with the'repairs'. I was told it was being escalated to a manager and I would hear back within the week - a month later I reached out again, this time the manager was blamed for the lack of communication. I reached out again in November and was told it would be a couple weeks. I had finally had enough, I sent an email 12/18/25, over a year later, and gave them 1 week to complete the stone or I wanted a refund. They responded on 12/19 how sorry they were but that it would be done this week - spoiler alert- it wasn't. I reached out again on 1/21/26 and requested a full refund, suddenly the stone was repaired and back in place on 1/22/26. This is when the manager finally reaches out to me to advise there could be no refund on the stone, and also here's your bill. I'm not going to lie, I was so disappointed in this ridiculous situation I ignored the next 2 bills, but this month they were just nice enough to send me a 'formal repo notice' if I don't settle the bill. I'll be paying the invoice but, please don't make the same mistake as me, and avoid this train wreck of a business.

    Dodds Memorials

    Dodds Memorials

    (8 reviews)

    Kristen Miller and I just purchased this business from the Dodds 1 month ago. I recognize these bad…read morereviews and want to do my best to try to help bring customer service back in good standards. We also own Reeble Monuments in Emporia and Iola. Please give us a chance since we are the new owners here! Thanks

    This review is for Miller Granite Memorials - the management of multiple local monument/head stone…read moreshops across Kansas including Cornerstone memorials in Home, KS, and also this location. They also operate as Dobbs memorials apparently since that's the email the owner emailed from. I am deeply disappointed by this company's lack of care and communication during a highly sensitive process. I provided detailed photos of my family's other headstones and explicitly requested the new stone match them as closely as possible. Despite this, the installed stone was smaller than what I wanted and expected. When I compared my proof to those of my family members, I noticed that the dimensions were missing on mine but were clearly present on theirs. When I asked about this discrepancy, I was told that the proof is only for design, not dimensions. If that's the case, why were dimensions included on their proofs but not mine? Isn't it odd that this critical information was absent from my proof, and I ended up with a smaller stone? When I tried to address these issues, the company ignored my repeated calls and emails over several weeks. While they were quick to send me a bill for additional graphic work, they showed no willingness to engage in a discussion about resolving the problems with the stone itself. This experience has left me feeling that this company does not understand or respect the emotional significance these stones hold for families. I would strongly recommend seeking another provider who values their customers and demonstrates care in their work.

    Vanarsdale Funeral Services - funeralservices - Updated May 2026

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