My ex wife took my daughter there for a second opinion for braces. After listening to their presentation, they were ready to start procedures immediately. All the paperwork was drawn up and ready to sign. I said, this is just a second opinion and you guys are a lot more expensive than the other ortho we consulted. I made it very clear I was not signing or authorizing any work. They seemed to be confused by this. A few months later, I received a bill from my insurance saying they've been billing them for work performed. I immediately called then because this payment is affecting my daughters dental benefit. The lady I spoke to seemed to be confused. She explained that it was a billing mistake. I asked how? We never agreed to do any work? She said she would reimburse the amount billed and stop the billing. Well, here we are months later, and I get a letter in the mail from my insurance stating they've paid them $1300. Even after i spoke to them, they are still fraudulently billing my insurance company and affecting our benefits. Funny how I can't get a hold of anyone. I reported them to my insurance company as fraud and will pursue legal action if needed. Not a good place. Would not recommend them to anyone. Bad business practices. read more
