ZERO STARS. I was referred to this place by my kid's dentist to have her wisdom teeth pulled. I was told by the referring dentist office that i should get a call from Van Meter once my appointment was scheduled. My daughter's referral and xrays were sent to Van Meter. I never got a call from them. I called a few days later to follow up with Van meter and a very rude receptionist answered. I told her I was confirming my daughter's appointment and there was no appointment scheduled. She asked me did I call and make an appointment, rather rudely and I said no and told her what the referring dentist told me. She smartly says "well if you didn't call and schedule an appointment, why would you think you had one?" I repeated what the referring dentist told me and she again, very snarkily said "I have over 100 referrals on my desk, I don't have time to call you back." I asked her could she pull up my daughter's referral and help me schedule an appointment and she again smartly responded that she had over 100 referrals on her desk and didn't have time for that. Shw wanted me to provide her with all the information on the referral. I mentioned to her that i was a new customer and didn't know their office policy and told her i wouldn't hold her since she had over 100 referrals to handle and she had her hands full so there was no need adding to her workload. Then before I hung up, all of a sudden she wanted to help schedule the appointment and her tone changed. I scheduled it, and as soon as I found another oral surgeon with a polite receptionist, I called and cancelled the appointment with Van Meter. If their receptionist was nasty to a brand new customer over the phone, I don't even want to know what the office staff are like to their patients. read more