Financial estimate states $130 for each 15 minutes of sedation.
Upon having wisdom tooth removed, appt was at 11:00, patient called back at 11:05, office notified procedure complete at 11:30
Patient was billed for three 15 minute increments at $130 each, (paid up front) when patient was only with them for 25 minutes. When requesting a refund or $130 for the sedation not used, was informed this was for billing insurance purposes only, but we are not insurance patients and that is dishonest as why insurance is so messed up anyway.
Have filed a complaint with the BBB requesting refund of the unused $130 worth of sedation.
Unethical behavior all the way around, and their callous attitude made it worse. Patients in waiting room heard the discussion and agreed it was unethical, as well.
Have images of both the financial estimate and the actual statement from date of procedure. Wish images could be attached. read more