We had a great experience here. We arrived early in the morning and the hotel held our luggage…read moreuntil we came back later that afternoon to check in. They offer bike rentals which was convenient; however, it was $15 a day which is pricer than we anticipated. Great location if you're taking public transportation because it is a 2 minute walk to the central station and yet our hotel room was quiet with a great view!

I actually had and event booked at another hotel in Rotterdam (The Slaak), however 2 weeks before…read morewe were to arrive I received an email from the property that they were behind schedule. Merel van Dort from The Slaak recommended the Rotterdam Marriott, and even offered to cover the difference in rate. Bonus point #1 to Merel for having done this! I then began working with Demi Vevat at the Rottderdam Marriott, who managed the transition seamlessly. We had a few last minute cancellations, which she also graciously allowed us to cancel. From working with Demi, to checking in, to our overall experience, I have to say the customer service at this hotel is as good as it gets! Everyone went above and beyond to ensure our stay was great! Shout out also to Olaf, who was a gem to work with! The rooms were spacious and clean, the Concierge Lounge had a great breakfast and evening snacks. We had a couple of meetings in there that afforded us a quiet spot to meet. The proximity to the train station is PERFECT, and the ability to walk to many places is easy. I would definitely stay at this property again! Thank you again to both Olaf and Demi!!

Ik heb hier met een aantal mensen gegeten voor een High Tea. Ik wil in de eerste plaats zeggen dat…read moreik het personeel vriendelijk en attent vond. De inrichting van het restaurant zag en mooi uit en de banken waren  comfortabel. De radio stond vrij luid en de top 40 hits waren niet bepaald bevorderd voor de sfeer. Nadat het personeel verzocht werd om dit zachter te zetten werd hier vriendelijk op gereageerd en rekening mee gehouden. Het eten zelf was niet geweldig. De zalwrapes hadden stukjes avocado die duidelijk nog niet rijp waren en de sandwish had wat rijker gevuld mogen zijn. De rest van het eten was voldoende, maar niet bijzonder lekker. Het assortiment aan thee was ook vrij karig. Ik zou hier zeker nog een kopje koffie kunnen drinken, maar ik kom er niet terug voor een maaltijd.

I will have to start with the parking situation. This has to be the absolute worst, not only do…read morethey not have parking you could end up parking miles away from the hotel. The neighborhood the hotel is located in is a little sketchy as people hang around corners and by the parking lot. It would seem to be right to have parking for the hotel even if it's chargeable at a daily rate. The lobby area of the hotel is more of a hangout. We got into the room only to find a bed full of hair strands everywhere and in the opposing room (suite) there were chairs (love seat and oversized chair) under the daylight looks as if there were consummation occurring or animals laying all over them. We called the staff for additional sheets to put over the bed and chairs so that we could at least enjoy them however no one came. It wasn't until that evening we were coming in from dinner that the nice night staff brought us one. My suggestion is to remember you get what you paid for......unfortunately. .........lesson learned.....

Call me a snob, spoil If you must, but I dare you to spend money on this…read more.. When everything else is booked for the North Sea jazz the Art hotel looked like a sensible choice. Driving to Ahoy was just a breeze, plenty of parking space. **ok The lobby looks like it has been forgotten since 19never, it is out of date. We spent 3 night, each time we time we had to renew the keycard, refusing to give us 2 cards was a bit frustrating. Requesting fresh towels was frustrating ***Staff walking in on us while we were naked to just for dirty towels. Thank god she didn't have her smartphone with her, could have been a story. ***don't expect any amenities (tea, coffee) in the room **Great mattress Lousy pillows, don't get me started on the covers or whatever they are. Ok ok ok: staff I am always friendly to get the best out of people, however when you have staffs who are not happy with the current owner it is never ever a good sign. After complaining about our room not being clean, the hotel staff are trained to just ignore the issue and dismiss you as a guest. The reception is a mess! ***Whenever you have a owner who really don't care, that is never a good sign. This hotel is a cash cow just because of the location ***When a restaurant INSIDE a hotel doesn't want to deal with the hotel is never ever a good sign. Thus said, we found pleasure chatting with the staff in the restaurant, especially Ieva from Latvia, she is always running from the restaurant to the hotel lounge to take good care of her clients, Bravo. Would I recommend this hotel: no However, if want to upgrade from a very bad hostel, this would be the next stage. That is not a hotel/motel, this owner needs to sell it to someone who knows how to run a hotel and wants to run one. The owner needs to hire staffs who can do the work and are qualified This hotel needs a facelift from top to bottom Would I go back? I almost choked at the thought. Not even if it was free. Yelp... We need minus stars to rate this

Stayed here for a business trip…read more Pros: Convenient location Next to Central Station. Easy to get around Price is cheaper than the other major chains Cons: Rooms are smaller than the other two chains in the area (Marriott and Hilton) If you have status at Marriott, you get access to their lounge, which gives you free alcohol and snacks at night and free breakfast in the morning. Place is good and clean and I recommend this place if you have no status with the other two chains. But if you do have status, the other two chains' amenities are nicer.

Great hotel and a great location (bus line directly out front, 2 minute walk to the Metro and a 5…read moreminute walk to Rotterdam Centraal Station). Very clean and modern rooms, comfortable and just enough space. My room was on the fourth floor and there isn't a view. Check in was a breeze and the staff is very welcoming and efficient, even was able to get me a room a few hours early. No lunch or dinner options but there is a bar, snacks and drinks are a bit overpriced but convenient after being in meetings all day it's nice to just grab something quick. Breakfast is included.

Very nice newer hotel (opened in 2018) that is about one kilometer walk from the central train…read morestation in Rotterdam. Reception was fast, courteous and friendly. Checked in with no issue. Room is clean, quite spacious with the usual amenities - kettle; lavazza coffee maker. Fridge as well. Beds very comfortable. Solid choice for hotel in Rotterdam!

Gorgeous hotel in central Rotterdam, about a 10-minute walk from the Centraal Station (which itself…read moreis an incredible architectural marvel). The James is a beautifully designed and immaculate place to stay; we loved the King bed, large shower and--on the 85-degree day we were in town--the AC. The staff was friendly and helpful and even stored our 10+ pounds of cheese (yes, we have a problem) in the hotel's main fridge because our in-room mini fridge couldn't keep the cheese cool enough. We also enjoyed the mini gym, the gorgeous lounge (pic attached) and the convenient location. Another bonus: there are just five to six rooms per floor, so you don't have people coming and going at all hours, which meant a quiet, restful sleep.

Had a couple hiccups in my nice room and had to move to a different lower tier room in the middle…read moreof the night. They replied to my call immediately and remedied it as best as they could. The staff is super accommodating.

From the owner: The Hotel van Walsum is situated on the tree-lined Mathenesser Lane in Rotterdam. Although located…read morein the centre of this lively city, it also enjoys a surprising level of peace and tranquillity. Our distinctive hotel combines its homely Dutch atmosphere with all the modern facilities. We have a lift, restaurant, a pleasant lounge, as well as a peaceful garden at the back, complete with terrace - and naturally all rooms are well-appointed to meet all your needs.

Terrrible experience. Do not recommend. They mixed up our keys with other rooms in our booking to…read morestart with. Then, the sink had hair all over and wouldn't drain. We called the reception and they said they can't help as technical staff was not around anymore and they couldn't offer us another room or a refund if we somehow squeezed in with other folks in other rooms on our booking!

Happy and warm welcome now I go for happy ending So from…read morereception the 2 Girls keep on helping me for the happy end

Not the largest room in the world, probably about the same size as the cabin I had on the ferry…read morefrom Harwich. But it was quiet and it was secure, down a hallway around a corner and then down a flight of stairs. Wi-fi is free (get a code from the front desk), as is a large spread for a Continental breakfast. There is an evening restaurant and a bar, but I didn't take advantage of either of those. The hotel is a half mile from Centraal Station, or you can take the tram and it's one of the first few stops. There's not much immediately nearby, but if you walk down to the Hofplein, there are restaurants. Or just keep walking straight and you'll get to the Maritime Museum and more! Bonus: As with so many folks in the Netherlands, everyone I interacted with (even the woman clearing tables in the restaurant!) spoke fantastic English.

The location of the hotel is fairly good. It is less than 10 minutes walk from the central station…read more(have to take the 'back' exit). It is also walkable to the central parts of the city so better than average location. Friendly personnel upon check-in, was given a room quickly. Had sort of a discussion on the city tax as my booking stated that it was included but they wanted to charge me again. It is a minor cost but still annoying. They did however provide Internet without charge for 24 hours (otherwise one hour was without cost) so that was good. The lobby was pretty depressing and could really use some refreshing. The elevator up to the rooms had also seen better days.My expectations on the room were not great. The room as such was very small, the narrow bed took up a large part of the room. There was a small desk as well and a wardrobe. Everything felt very much budget like but it was functional. TV, coffee/tea making facilities as well as a safe was provided. The bathroom was also small but it was also functional. Breakfast was included in the rate and it was served in a very large breakfast room.The selection was however fairly depressing. There was some hot (very little) and cold food. Quality was below average (even for the Netherlands) so if it is included it is OK to grab something but it is not worth paying for.

From the owner: Not necessarily focusing on the new and trying have a variable offer for customers at all times…read more Well made, durable, affordable, timeless and the like as mantra. Meaning also digging in previous collections brought under the name "Designer Archive". Thereby often times offering them at a lesser price than original. Directly involving customers by having them serve as suppliers of our offering with pieces hanging in their closets not being worn or pieces worn just a couple of times. Collected under 'Customer Archive', Working on personal appoinment and online. Sometimes showroom, sometimes shop, always a meeting place. Providing space for national/international designers/makers/artists/creators with a strong sense of their own identity.