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    Van Cleef & Arpels

    4.0 (29 reviews)
    Ultra High-EndJewelry, Watches
    Closed 11:00 am - 9:00 pm
    Updated 2 months ago

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    Onyx pendant along with some chocolate and champagne
    Geri F.

    Finally came around to purchase my first pendant. Was greeted by the doorman instantly and Jose was the salesperson who walked me through the whole experience. He brought out a couple of pieces and allowed for me, from which I picked the Onyx (black) pendant along with some chocolate and champagne. Overall, everyone was kind!

    Box of VCA chocolates
    Jean P.

    Oh VCA....I had been eyeing their necklaces for some time and had regretted not visiting the store when I last went to Paris. Though I was tempted to purchase online many times, I decided to wait until I had a chance to visit an actual store so I can actually see some pieces in person and try them. I was interested in all the colors of the Alhambra line and couldn't decide on one. I came upon that chance when I went to Las Vegas recently for a short weekend (for a cousin's service, so not a happy trip). Melissa was my SA and she was so pleasant to work with. While browsing around the shop, she gave me a bottle of water and a small box of delicious chocolates made for VCA. Because I wasn't sure what color stone I wanted, she brought out four different ones that they had in stock for me to try on. I'm so glad I went to the store rather than making a purchase online because the stones actually change color depending on your skin tone and the lighting. I had originally wanted a necklace in mother of Pearl in white gold but the yellow gold stood out and looked better on me actually. The chains are also pretty short for my chubby self so I would need to get an adjustment to lengthen the chain. I would not have known this if I had bought a necklace online. Melissa was so patient with me as I kept going back and forth on the necklaces. I wish I could have bought them all but I'm not rich haha. In the end, I chose the carnelian stone. It stood out the most compared to the mother of Pearl, onyx, and chalcedony. Because it was a weekend and the jeweler was not available to do the adjustment, I could not take home my necklace. My necklace would be shipped to me the following week. Throughout the whole process, Melissa was super helpful, kind, and patient. She never rushed me or pressured me in to purchasing other items. I had a great shopping experience that I honestly wanted to stay longer and try on some of the bracelets and other pieces, but I had to leave right away as I was running behind to attend my cousin's service. After the next few days, Melissa kept in touch with me via text to give me updates on my necklace and when it was ready to ship out. She gave me a FedEx tracking number and the package was delivered the next morning. I was so stoked to receive it. Everything was nicely packaged. I plan to return to the store on my next trip so I can purchase a bracelet. When that time comes, I'll be calling Melissa to let her know :)

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    Review Highlights - Van Cleef & Arpels

    He brought out a couple of pieces and allowed for me, from which I picked the Onyx (black) pendant along with some chocolate and champagne.

    Mentioned in 3 reviews

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