Really an amazing experience with Jonny. He was professional, knowledgeable, and he even made me a…read morecup of coffee.

Jonny literally came to my rescue early Sunday am, and took in my poor Mazda, her troubles, and…read moremyself under his wing. After sussing out probably engine issues, we made the decision to bring it to the dealership, and he gave me some amazing recommendations on how to handle the dealership once they went into to diagnose it. After all that, he drove me allll the way back home! If you wonder why he has so many reviews, this kind of service is exactly why. Absolute life saver, and the first person I'm calling should I need any other help in the future. 11/10 would recommend!

worked on my bike efficiently and quickly. My headlamp had off on connection for a while then…read morenothing, I could not get my hands into where the connection was, she answered all my questions offered her wisdom freely about what she was doing and explained things I asked about she diagnosed all the connections to make sure it was only coming from one place. She was thorough and got the work done in an hour, I was happy and the price fair. I know a shop would have charged far more for Labour kept my bike for the day not giving me information about the work they did. This was an excellent experience overall and I recommend 100% I think the other comments about her asking what someone wants to spend was misinterpreted as trying to rip off and really it was asked from a place of I want y to I be fair to you before getting fully into it. thanks a bunch!

very terrible, came and general check, just provide viewing. said can not…read more fix the engine, what .? then when come？ I still paid the full amount she request , but nothing done. worst ever, suggest , stay away

Alex was amazing. Calm, kind and patient. Asked sensible questions about the situation and…read moredetermined what would be needed before he arrived so that he was fully prepared. Highly recommend.

I had a car to sell for scrap. I called quite a few businesses. Mike was courteous on the phone…read moreand met me within a half hour. I recommend this business. Friendly and fast.

If I could give zero stars, I would…read more On July 05, our car was ticketed by the City of Vancouver at 4:55 PM. By the time we returned to our car around 5:10 PM, it was already gone. (They cleary were waiting nearby) After searching nearby streets, we saw a Busters Towing truck parked a block away, actively strapping our vehicle onto the truck. It was obvious they had intentionally moved away from the original location to avoid being confronted by the car owner -- if they had stayed where the car was ticketed, we would've caught them before they could tow it. We approached the driver right away and requested to have the car released. We even offered to pay any fees immediately. The driver was extremely rude, refused to release the car, and threatened to call the police, claiming that the police would "support him" and that we'd end up paying more because of the delay -- saying the tow was charged by time. But when we later looked at the tow bill, there was no time-based charge whatsoever. Just another lie to scare us into backing off. We told him we had two small children, both requiring car seats, and towing our car would leave us stranded without any way to get home safely. He did not care. The truck drove off with our family's vehicle, leaving us to figure out how to get to the city impound lot without car seats -- which, by the way, no taxi would take us without. We ended up walking more than an hour with two young kids just to retrieve our car. This company is nothing short of a predatory operation. They exist solely to exploit people and families in distress. They showed zero compassion, zero flexibility, and zero professionalism. Just a cold-blooded money grab. We will be filing a formal complaint to the City of Vancouver, and we strongly encourage anyone who's experienced similar treatment to do the same. This is not what Canada should represent -- a place known for fairness and empathy. Busters Towing is a stain on that image.

First time getting my car impounded (unlucky). Finding the car was easy! All you had to do is just…read moresearch it up on their site with your license plate. Retrieval was smooth as well, just had to be there in office in person. Asked for a tow to have it back to the residential place. The ride back was such a relief. Although, the events that led to the car being impounded was chaotic and a total real-life nightmare, Busters made the whole process smooth for me. Ask all the questions you can think of over the phone and they'll help you. Also want to add, please be nice to them. It sucks that they have to tow vehicles, but it is also their job. That's all I have to say. Definitely hope that I would not have to go through this again, but their assistance, help, and support are 10/10

WARNING: SCAM ALERT…read more Do not hire this group. Lewis is a scam artist. I waited 3 hours after the time he promised to show up and then he stole new parts from the car that he promised to purchase. There is no physical address so his plan is to stop answering his phone and cutting off his victims - check their website, the address is the Lordco in east Vancouver.

Guy shows up charges $160. Then takes several trips back and forth to a parts place (charges by the…read morehour) and does not actually fix the car and leaves. Super sketchy. Do a background search on these guys. Just pay the tow truck to take it to a real mechanic.

Twice they looked at my car just from me pulling up, no appointment,.. and I was satisfied both…read moretimes. I had a bumper faring come off and drag and they fixed it while I had a coffee on the spot,.. cheaply,.. and gave me some great advice to boot. Very happy.

They did an awesome job fixing my car. I would highly recommend them. I would definitely use them…read morein the future if needed