I took both my boys to get their wisdom teeth out and had a great experience. Every staff member…read morewas helpful, friendly and answered all the questions I had. I would definitely come back if there is ever another need!

They start out very professional and helpful. Then once they have you scheduled good luck ever…read moregetting that quality of service like that again. I had a procedure done, they verified my cost after insurance. I paid in full the day of, completed the procedure and was dont call us we will call you in 3 months to come back in for a checkup. Odd, but ok...... 3 Months go by, then 4, so I call them. Transfered to schedulder left a voicemail, no response. A week later rinse and repeat and guess what, same thing, NO RESPONSE. Another month goes by and my dentist is calling me to come in and complete my procedure and I tell them I would love to by Alamat wont return my calls and the scheduler has to set up my final Alamat appt to get the go ahead for the dentist. The dentist calls them and oh lawd they finally call me. Not the scheduler of course. The poor girl at the reception desk that probably just got laid into by my dentist's office. Flash forward another 2 months. I get an email from them stating that I owe them $300 more dollars and somehow I paid them money a week before the follow up appt that i hadnt even been able to schedule. Go to billing history, see that there is nothing in there system showing how I owe them any money. Call them, they cant explain, and say they will have their biller call me. Yea ok, just like their scheduler called me. DO NOT and I repeat DO NOT go here. They scam you and force all information to the phone where you cannot get any documented evidence of what was said.

This guy is awesome. He fixed all the problems that my previous dentist caused. I had a lisp due to…read morethe way my teeth were at the time and he took care of it. He listens to what's bothering you and takes the time to make it feel how you want. I highly recommend him. There is also great music playing when I go there.

Stay away!!! We are quoted a price for dental work. After talking to two people we paid the amount…read morethat we were told that we would owe out of pocket. Three months later we received a bill for over $1,000 more. They ran the wrong insurance according to the first person that we talked to on the phone. We asked to talk to a manager and never received a phone call.

I give Dr. Joseph Hildebrand, DDS a 5+ on skill and knowledge. I give him a 2 on bedside manner. He…read moredoes excellent work but he avoids explaining in any detail what he is going to do and how he is going to do it. Answers questions with a minimal amount of detail. Always seems to be in a hurry.

You hear so many horror stories about wisdom tooth extraction , I had mine out yesterday and the…read moredoctor and his support staff were fantastic. My comfort was their main concern and they told me just what to expect. Now, one day after, there's a little soreness but it's not bad. I actually feel (almost) guilty that I took the day off work Hopefully I never need another tooth extracted, but if you or someone you love does... you're in good hands here

I should have known what kind of place this was when I went to my appointment on a Thursday at 4:00…read morepm and the waiting room was so crowded there was not even a chair for me to sit down. After waiting till 4:30 to finally be called back, the doctor breezed in took a split second look at the x-ray and said, the tooth needs to be pulled. Then started to walk out when I asked him WHEN, because it was hurting. He just nonchalantly said "they will schedule you as soon as possible" and he left. Turns out "soon" was the following Tuesday! When the appointment finally came, the technician took me to the room and helped me into the chair and put a numbing agent on my gums, I told her I had anxiety and was extremely nervous. The chair arm would not stay up, so she just left it down, giving me nothing to grip with my right hand. The doctor came in, picked up a big syringe and proceeded to start shooting into my gums, he didn't even ask if I was numb. By the second shot, it was so painful I let our a cry of pain and he yanked the needle out and said "Don't yell, there are kids next door." I wanted to say a few choice words, but considering the situation, I remained silent. He then grabbed the pliers, without putting any more numbing shots in and proceeded to start rocking and yanking on the tooth. This went on and on and the pain was pretty bad, then the crown shattered and he kept yanking and I could not help it, I cried out in pain and then the tooth came free. He a gave me condescending look and said in a loud voice "You cannot yell like that!" I was just stunned that he would speak to me like that. I looked over to the technician and she had a stunned and frightened look on her face. The doctor left and the technician immediately said "I'm sorry he was so mean." The doctor's name was Russell Sclafani. Unless you want treatment like this, I suggest you do not go to Summit Oral Surgery.

All us Dental-Chickens have found a place to fly in and roost! My 84 year old mom lost two front…read moreteeth after eating a pretzel. We saw reviews on Yelp for this nearby dentist and decided to come on in. I am a huge dental-chicken but I will definitely be going here after I witness how they treated my mom. The work was quick, excellent and priced fair. What I really liked were how nice the people were! Every single person that you have to interact with were kind, knowledgeable and understanding. The actual office environment is very inviting & bright with books and artifacts to put you at ease. I found the music to be a bit loud in the waiting room but I'm sure if I said something they would have toned it down. DDS, Ray McKinley wrote a fascinating book; you can read it or purchase it while you are in the office.

I thought McKinley - Holloway was going to be a great Dentist. Started off good with filling a bad…read moretooth that my original dentist recommend the tooth being pulled and suggested a surgical extraction - I went to McKinley - Holloway she said she could fill the tooth - which I agreed to. Then they did all kinds of procedures that I didn't approve of - thousands of dollars of work was recommended. I told them I didn't approve any of these procedures done. I was given a credit and later had a tooth filled and a different tooth pulled. So the credit I had was used up. I went to a new Dentist this week they did X-rays etc and found two teeth that need to be removed and recommended another Dental Surgeon which I met with today. The charges for the two teeth is going to be less than I paid for one with McKinley. So in closing - the prices of McKinley is way to high and appear to only want to do expensive procedures. Very disappointing. I will say this the Dentist did do a good job as far as the removal of the tooth. Unfortunately the tooth she filled is now one of the teeth that will have to be pulled so I wasted a lot of money having it filled.

Like most people, I tried to put off getting my wisdom teeth extracted for as long as I possibly…read morecould, but after having to cancel a trip because I was in such excruciating pain, I knew it just had to happen. I got all 4 wisdom teeth removed in one go, and it could not have gone better imo. I basically had no pain afterwards, but made sure to follow their care instructions they had provided. The consultation is the tough part, they're usually booked up, but once you get through that, they have plenty of dates for the actual surgery. The entire staff was very sweet, and got things done pretty quickly. I really appreciated two things - that they went through everything with you, and that they are very professional and do things quickly so you aren't stuck waiting too long. I really loved that during the consultation and after the surgery, they went over everything, so I wasn't worried at home. It's also super convenient that when you call, they have an extension just for pre- and post-op questions. I left a message once and they got back to me within a few hours. Cannot recommend them enough, can't explain what a relief it was to have such a phenomenal experience!

I am very disappointed with this company. They refused to provide service, because I would not fill…read moreout all items on there registration form. They were requesting information that had nothing to do with the procedure I was having. I would encourage people not to give away personal information that's not necessary.

Came here on a referral from a friend after I had a botched root canal attemp somewhere else. The…read morewhole team was great and reassuring that they could do the job. I was in and out in about 30 minutes with minimal discomfort. I couldn't recommend this place enough.

Very skilled, very kind doctor. I would highly recommend! Was referred to him by my dentist for an…read moreold root canal. After a thorough exam, he recommended that additional work on the tooth would likely be ineffective and a waste of time and money and that the tooth should be extracted. Not what I wanted to hear but I appreciate this honesty and thorough explanation.

Could not be happier to have seen Dr Pokorny. He and his staff are super professional, have great…read morepatient care, and a really efficient office. If you are looking for an oral surgeon, he should be your first choice. He is patient, kind and experienced. You have many choices for sedation, numbing and comfort - he is quite gentle and explained everything before hand. I am very happy with the results and the procedure. Would send anyone in my family to see him and his staff.

Dr Pokorny is efficient, but expensive. A couple years ago my son had his wisdom teeth out and our…read morecopay was half of what it is today for my daughter. When asking his staff to explain the price increase they gave the explanation that my daughter's teeth were more impacted than my son's despite the surgical time being the same. Also, I was charged $450 for sedation that the oral surgeon monitors. Not sure why if the oral surgeon is getting paid for the surgery that I need to be charged separately for the sedation to the tune of $450. No additional people are needed to monitor yet an additional charge incurred. Double dipping for sure. I asked for an itemized receipt so I can compare with other oral surgeons in the area. Although we have insurance, if the total cost of the procedure increases then so does the copay. We all should be asking the prices as currently the insurance company is driving the market not the consumer.

I cannot say enough wonderful things about Dr. Kissoondial and the entire team at Oakland Oral…read moreSurgery. Before finding Dr. Kissoondial, I had consulted with two other doctors closer to home and left feeling unheard and discouraged. I ultimately decided to travel four hours to Oakland Oral Surgery, and it was one of the best healthcare decisions I've ever made. From my very first consultation, Dr. Kissoondial took the time to truly listen to my concerns, answer my questions, and thoroughly explain the procedure. His genuine compassion, patience, and kindness immediately put me at ease. To me, a doctor's bedside manner is just as important as their clinical skill, and Dr. Kissoondial excels at both. Because I have several autoimmune conditions that impact my health and healing, I was understandably anxious. Dr. Kissoondial carefully took my medical history into account and treated me as a whole person, not just a patient. That level of care meant more to me than words can express. From the initial phone call to schedule an urgent appointment, to my consultation, procedure, and follow-up care, every experience was exceptional. The office staff was incredibly kind, accommodating, and compassionate, making sure I was seen quickly when I needed help. For the first time in a long time, I truly feel like I am on the road to recovery, and I am so grateful. Thank you, Dr. Kissoondial, and thank you to the entire staff at Oakland Oral Surgery for your outstanding care, professionalism, and kindness. You made a difficult experience so much easier, and I will never forget it.

I presented as a new and emergency patient....front desk Rebecca so helpful and kind.....Dr. Coke…read moreamazing thorough explanations and suggestions and gentle ,pain free....I worked dental for 45 years Dr.Coke and his staff are on it ,professional and kind and pain free his girls in room were kind and gentle overall a very positive experience for me.

I was referred to RHOS by my new dentist Mark Stabley (great dentist). I met with Dr. Pokorny to…read morereview having an impacted wisdom tooth and molar removed. Dr. Pokorny was very professional and informative about the procedure. The day of the surgery, the staff was very welcoming and professional. Dr. Pokorny came into the room and again reviewed the work that would be done. He had to draw some blood to pack the surgical site. His blood draw was better than most of the phlebotomists I have seen. Dr. Pokorny offered me the option to be under sedation, which I chose. Shortly after the blood draw, I was out. The surgery was done quickly. I went home and have had a quick recovery. Their office has prepared post-op instructions that are very detailed and informative to help with a speedy recovery. Dr. Pokorny followed up with a phone call later that evening to make sure everything was ok. He is a very reassuring and professional doctor. I highly recommend this office. I would not want to go anywhere else.

I came here to have all 4 wisdom teeth removed plus another tooth that had a hairline fracture in…read moreit. I had my initial consultation around a year ago just to see what needed to be done and how the process worked, and about 8 or 9 months later I called back to schedule my appointment and because of when I scheduled it, it hit right in the middle of coronavirus so it got pushed back for 5 additional months unfortunately. At this point they were causing me serious pain that I hadn't previously had so the wait was just getting worse day by day and they kept pushing it back. During my initial visit we went over the treatment plan, cost and everything associated with it so I should just have to schedule my appointment and be ready, but no... They require FULL payment up front on day of surgery which normally is fine BUT they require a predetermination from your insurance, they won't take your insurance and say they assume they'll pay this amount so you owe us $xx today, they need 30 days to call your insurance before your surgery to see what they will pay and then you pay your leftover payment on your day of surgery and in my initial visit they did a predetermination with my insurance but later on I found out it was only good for 30 days and they wouldn't do another one unless I came in for another exam before my surgery, so not only was my surgery pushed back 5 months they wanted me to wait another month for an exam then another month for the predetermination and probably another month for the next available appointment instead of just doing the predetermination in the beginning when I made the appointment 5 months ago they waited until a week before my surgery date to tell me this, and I had to have another exam because they said my last one was outdated and things can change in a year and while I don't doubt that, I got charged on my surgery bill for 2 exams that insurance doesn't cover and 2 x rays that insurance doesn't cover so it was just more out of pocket for me that wasn't due to my fault which is SUPER frustrating. I found Rochester OMS through other reviews and had an initial consultation with Dr. Sonpal and liked her, which is the only reason I kept dealing with this to get my surgery done. My dentist recommended I go elsewhere to get them out. My wisdom teeth were impacted and coming in side ways and my dentist said I needed them removed soon because the veins could start getting around the wisdom teeth and I could lose feeling in my jaw if I wait too long to pull them, the doctor said that was a little dramatic but accurate. My doctor was Dr. KATHRYN SONPAL and she was very nice. I spent little time with her but when she was with me she answered any questions or concerns I had and walked/talked me through the process. I'm a few days post-op now and I expected much worse, its just extremely sore with the pain medication and without the pain medication it is very uncomfortable. The surgery itself went quick and I was put under anesthetic. When I woke up I was in a lot of pain and they only had a Motrin 600 to give me which didn't really do much for me. They also gave me a free tropical smoothie coupon, or in other words a $2,500 tropical smoothie. I like the doctor and everything is healing nicely but I wouldn't recommend this practice particularly for them waiting until last minute to tell me I have to either pay the bill myself up front next week and deal with my insurance reimbursing me or wait another 30 days and pay for another x ray and exam out of pocket too. Not cool.