Firestone has been a godsend for me. For one, there operating hours make it convenient to schedule…read moreappointments. Two, they are honest and do quality work. I highly recommend!

2015 Ford escape I took up there for inspection at the Firestone at the and they told both lower…read morefront control, arms and rear trailing arms. It didn't need one rear trailing arm, but they're both front lower control absolutely nothing wrong with they want to charge me $1800 to install them. I said no I will take it home and do it myself. it. I got them off and there is absolutely nothing wrong with these lower

I finally found my tire professionals that I've been looking for, for the entire time I've lived in…read moreErie. My tire had a slow leak and I was (thankfully) driving nearby Kerr's Tire Korner. I pulled in, was in-and-out in less than 30 minutes and the entire time was communicated with and kept up to date on what was happening. The team at Kerr's, led by Brian, are much more than a tire place. . . it's a company that understands customer service, the stress a tire issue can put on someone and they do everything to help and get you going. There's no reason for me to ever go anywhere else and I won't. These are the pro's!

I am from out of state and drove over 420 miles to get here last Wednesday (June 10) morning early…read more En route, I hit tire debris that was unavoidable and had to drive very slow for almost 100 miles before I made it to Erie Pennsylvania to visit my daughter. I looked up tire places, and found Kerr's Tire Korner. I arrived around 8 AM and was warmly greeted by Brian. I explained my situation, and he had my car up on the lift within minutes. As I suspected, I needed wheels balanced from some damage done by the tire debris. Brian was very professional and extremely personable. I felt like I was in another country. Where I'm from in New Jersey, the pace is much more hectic and less friendly. In top of Brian's outstanding and personable service, he did not charge me! It's comforting to know that there are still good hearted people out there! Brian and Kerr's Tire Korner - A Huge Thank You for making my day! Aldo

What a great customer focused business. Booking an appointment and getting a quote was easy and…read morepainless. Paul is a fantastic customer service rep and the store manager, Geoff, went above and beyond to make sure I could get my inspection taken care of despite my official registration card not arriving in the mail yet. I recently transferred my title from out of state to PA so it wasn't your typical inspection process. I'm really grateful to Paul's level of customer service. It's not something you experience much, especially around here or at a mechanic of all places. I don't want to say I'm looking forward to service issues, but I'm glad I know where I'll go when an issue arises. Thanks again for the great support. You guys have a great team at this location!

These guys were just incredible. We had a blow out on our camper while traveling across the country…read moreand these guys helped us with 4 new tires plus the spare and installed them in their parking lot. They even helped us with getting in and out of the lot as it was a bit tight. Great customer service. Highly recommended. Thanks again guys!!

Buffalo.Rd. Erie,Pa Location. Called for.an oil change & tire rotation 3:30pm got an appt. for 5pm…read more Was in and out in 20 min.!! Only $67 with coupon..Very satisfied, and will return.

Customer service called me and said they would call me back. It's been over two weeks. Still…read morewaiting. What a joke! Do not trust what they say for "out the door" or expect double the price!

While traveling cross country we had a wheel bearing go and Vadim and his team fit us right in and…read moregot us back on the road within the day. Just a fantastic crew!

Came to Erie from Pittsburgh on vacation for 5 days. Blew my brake line on Presque isle in my 06…read moreTahoe with 300k. Called Precision at 8 am the next day and they got me in and out by 1030. Didnt break the bank very fair pricing. Super nice place with tons of high end products and accessories available on hand especially for jeeps and trucks, plus a coffee bar. We take yearly trips to Erie and look forward to adding our yearly maintenance to our schedule here to ensure a safe ride home. Conveniently located 2 minutes from Presque. THANK YOU BRYAN! See you next summer!

We're new to the area and my husband and Cragon was recommended by our neighbors. We have both…read moretaken our cars there for oil changes. I recently got a flat tire and had to have my car towed there. They communicated well, offered a replacement tire of the same value, but I wanted the more expensive but safer run flat, which they got. I'm not sitting on the side of the road again! It came with a warranty. They did a nice job. I will be back!

Sadly, when on a trip with a friend to House of Blues- I was a victim of a "smash and grab." They…read moretook out a back drivers side window. It cast a bit of a pall on an otherwise awesome show. I remembered several people chiming in how great Cragon Automotive is, and they were very kind to me on the phone when I reached out for another automotive issue prior. So I got Kevin on the line as he was returning from a trip to get some parts. Listening, he expressed empathy and asked me to drive over there and he would at least get the window taped up. The challenge was- I have a Hybrid vehicle, and that special battery is located right underneath the back seat. In other words- any rain will kill my car getting into that battery- or at worst provide a rather "electrifying" experience- and not of the good kind... BUT- leave it to Kevin here, and his "three wise men" to not only secure the car with heavy plastic over cardboard, sealing it tight- but he kindly vacuumed out the back seat that was still covered with glass. He is going to get back with me once he is able to get a quote for parts to replace the window. Over and above! I also noticed they had an excellent price on Cooper Tires- so I'm saving up for those after this phase is through. Excellent service to a slightly traumatized female (me) and friendly guys all around, who took care of me even though they were clearly very busy. I know why they are busy too- honest, kind and thorough. I watched them greeting customers who were picking up as I was waiting, many friendly conversations were had. It shows you a lot about a business. So if you want an honest, fast, ethical resolution to a car problem- please give them a call. I think you'll stop right here as you'll be well taken care of. Thanks Kevin and staff!

We blew a tire on the highway and the owner went out of his way (on his own time btw) to take our…read moretire back to the shop and got it mounted and had us on our way in less than an hour when the tow service told us 3 hours or more! On an 11 hour road trip with 2 more hours to go with my 102 year old mom in the backseat, he definitely was a saving grace!! Great great service! If we lived around here we would be loyal customers for sure!

I have been getting all my tires from this shop for a number of years now. The staff is very…read morehelpful and goes above and beyond for its customer. They will assist you to make sure your recieving the best quality tire at the best prices possible and have met my budget everytime. Tim the Office manager is the most knowledgeable tire specialist out there and he will give you the best quotes on all different tires to fit anyone's budget. I highly recommend this auto shop, as most of my family & friends do there business here and always get great service.

I arrived desperately without an appointment after getting a jump start, randomly selecting them…read moredue to their proximity. They did a long overdue battery replacement and found and attended to numerous other important issues. I could not have been more pleased by the quality of the work done and the pleasant waiting experience. I was so relieved to have the work done by a very skilled mechanic. I highly recommend them and am so happy to find a repair shop I can totally rely upon.

Had to have them fix two rear windows that were not going up or down anymore. Quick, friendly and…read morefair on price.