I'm originally from Blackstone but haven't lived there in 25 years…read more I found myself in Blackstone, visiting my family, on the last day of July and realized my car's inspection would expire the next day. I took it to Rick's and upon inspection it initially looked as if I would need new brake pads. I agreed for Rick's to put new pads. Once they took my wheels off they measured and found in fact that I had a good four months left on my pads. Instead of doing what most auto shops would do Ricky called and advised me of the amount of life left on the pads! Guess who will get all of my mechanical business of any vehicle I own as long as I can help it. Ricky is what Blackstone is all about. Good, honest people who love their community. An honest days work for an honest days pay. It just doesn't get anymore ethical than that.

Our daughter's car broke down on her way back to Liberty University. She was pretty much in the…read moremiddle of nowhere and we were over 3 hours away from her. I found Rick's Auto Service nearby and checked out the Yelp review. I called them and explained the situation and asked if they could fit her in ASAP. They said that they would, and even recommended a local towing company to get her there. (The weather was so cold and her alternator went out, so she had no heat in her car as she waited.) They were expecting my daughter when she arrived and Janet was so helpful and friendly to her. There service and price were both amazing. The fact that they took care of my daughter and treated her so well was priceless. I cannot recommend them highly enough.

Worst auto mechanic I've ever seen ruined my entire braking system then trying to charge me money…read moreto my credit for it after I had to get the same work redone at the dealership!

I've worked here for 5 years now, I'm the owner's son,grate business, grate place to work, we stand…read morebehind our work!, we take pride in our work, and in every job!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

Quick response, amazing service and honest!! My son lost his keys at a concert at 11pm and D's…read morehelped !!

D is great. Excellent communication. Did exactly what she said she'd do, when she said she'd do…read moreit. Anyone who's ever been left waiting and wondering by roadside assistance, knows these are not small things. Will definitely call D again.

Came with quotes and fix a major issue wa unable to fix the exhaust issue but fixed my radiator…read morehose that was a.plus. very good young mechanic.

Accepted my appointment request time and I took off work to be here on time and he never showed. I…read moresent messages asking if he was still coming and I've still not received a response as to why or even a cancellation.

These guys always treat me so well. As a single father of two young kids, I have a very tight…read morewindow between when they are in school and when I have to pick them up. Every time I'm here they treat me like family and are really understanding. Packed an oil change, inspection, breaks, rotors, and engine thermostat, and even my dang key fob battery into a single visit and still got me rolling before I needed to pick my boys up. There's no way any other shop would have gotten this done for this cheap, this quickly.

I've used Buddy South Auto Parts and you could not find a more trustworthy group of people. Scott…read moreexplains everything about what needs to be fixed and it's done with quick service. I would never take my car anywhere else because I trust them 100%. Glenna C

Update: This business has been found liable in court for over two thousand dollars of damage that…read morethey did to my vehicle. Since found liable, they have refused to pay the awarded amount and have ignored any correspondence from me to collect. Highly dishonest, negligent, and no accountability. They caused over $2,000 dollars of damage while doing a bearing replacement and denied responsibility. I am not even that mad at the damage. But the unprofessionalism and complete lack of accountability is unacceptable.

Mobile mechanic- I booked an oil change. They came on time, were efficient, great service. I'll…read moredefinitely use them again and highly recommend. Save yourself the hassle of sitting around a dingy garage waiting room!

The best body shop around to go to they upfront with you all the way. Just go talk to Richard…read more price.

From the owner: Twisted Frame offers suspension services, brake services, auto customization, paint…read morerestoration,rust repair, classic car restoration, custom auto paint, leveling kits, lift kits ,paint protection film, truck customization, oil change, vehicle collision repair and much more.