Great dental office overall! The staff is friendly, professional, and the place is always clean and…read morewell organized. They make you feel comfortable every time. Highly recommend!

I have been utilizing Hoffman Family Dental for almost a year now. Their scheduling is horrible…read more They use a text message / Whats App only number for scheduling and changing appointments and on more than one occasion my text messages have gone unanswered. Yet, when you are unable to answer them immediately, they cancel your appointment. They called me yesterday, a workday, in the middle of the day and I was unable to answer because I was in a meeting. I could not call them back after work because they close at 4pm (prior to the close of normal business hours). I called them back at 10am this morning, the first break that I could get at work. When I called them back, they notified me that because they had texted me at 8am and I did not respond until 10am, they cancelled my appointment. Keep in mind, I made this appointment 6 months in advance because getting an 8am appointment is virtually impossible and I work from 8am-5om, mid-day appointments are not conducive with my work schedule. And of course, they offered me rescheduling options but could not seem to find me an 8am appt, WHICH IS WHY I MADE MY APPOINTMENT 6 MONTHS IN ADVANCE. Also, I have never been seen at 8am for an 8am appointment, they are barely ready to start business at that time and twice I have arrived before the staff. The Casselberry office is not business professional friendly. The hours are not conducive to patients who work. And to make matters worse, the person who responded to me was rude, as if it was my fault that I needed to be rescheduled and had a specific time of service needed...again, THAT IS WHY I MADE MY APPOINTMENT 6 MONTHS IN ADBVANCE!

The dentist would not treat me just because I have anxiety and I was crying. I was not rude. I did…read morenot refuse to do anything they needed me to do. I was just crying so he referred me somewhere else.

My Dtr & Grandson received Dental Care here & It wasn't a great experience first & for most they…read morecan't keep A Dentist At this location. It's like a revolving Door . Ray The Hygienist is excellent & the only one that's has stay at this location. The Office Manager need to learn some customer service etiquette she is mis-leading giving my Dtr & Grandson the round after paying All the monies for A root canal retuning to have the work completed & she's giving him mis-leading information about the price ,No Dentists Coverage. My Grandson & Dr has A New Dentist & Finally getting the Dentist Care Needs Met . I/ We will Not recommend Bright Dentist Until They Get A Dentist In This Location & Terminate The Rude Female Manager I don't know her Name but sure the office knows exactly who she is . BAD CUSTOMER SERVICES

Unfortunately, the stars are correct. Made an appointment for 9:30am and after waiting 30 minutes…read morewe decided to leave. Informed the office and was told "we are just waiting for a chair to open." What is this a barber shop? I received 3 confirmation text, 2 calls, and 1 email for my 9:30 appointment from them but you don't even see the patients within AT LEAST 15 minutes of their appointment. Just frustrating.

I DONT like to give bad reviews but this is the truth service is very poor, employees are always…read moremad, I've been waiting 55 minutes + for my appointment and no one has attended me yet. ****No AC. Too many people @ the same time. Don't waste your time. Not enough seating. The appointment system doesn't work. The bathroom sell nasty.

The staff are always super friendly and kind here. The used to be lakemont dentistry but they moved…read moreand have since changed the name to winter park dentistry. I recognize most of the staff but there are some new ones here. All of them are friendly though. They are gentle and ask if you feel any pain throughout the processes. They recommend different care and have treatment plans. They go over the plans well and they also take time to go over any questions. It never feels rushed even when they have a lot going on but I also don't ask tons of questions so not sure. lol bbbuuuttt they have been great here so I'll continue coming for myself and my family.

I was amazed and how well they worked together to treat my needs. I only spent less than 1 minute…read morein the waiting room after arriving on time! They did a fantastic job on my new filling!

Hubby and I have been coming to this practice for many years…read more The dentists and their staff is always so friendly and professional. There are just too many services they provide to mention here. Go online and you will find a wealth of information. We call them our super Dentist!

I did a course of Invisalign at Collins Dental and it was... okay…read more The Pros: - Everyone at the office is friendly and welcoming - They have freshly baked cookies every day - Dr. Collins is professional and knowledgeable - I *mostly* got my teeth straightened The Cons: - They are very hands off; I saw them a total of once during my actual treatment (halfway through). In fairness, I was told I could call in at any time. - My first real problem started when I finished my treatment. They had a trainee scan my teeth for the permanent retainer, who spent 15 mins waving the wand around in my mouth. The trainee was being monitored, but after all that work, something that important should have been done directly by a dentist. Additionally, the attachments weren't removed first, which meant they were digitally removed later, this could also be part of why I had trouble later. - My retainers ended up being very tight and painful to wear. I made a follow-up appointment and several calls regarding them, and was told they are fine and that Vivera retainers take 'some getting used to.' However, I then began to develop staining on my front teeth and tooth sensitivity, which I've never had in my life. I made another call and was told in order to be helped, I had to make an appointment for a cleaning (not included in my plan), so that they can polish off the stains and examine my teeth. - The cleaning ended up costing $500, I was upsold a ~$70 electric toothbrush which I was told would help with staining (it did not). I was also told that cleaning my retainers with dish soap was the cause of the problem, so I started using retainer tablets instead, but the stains returned shortly after. - I realized the retainers WERE the issue, and told them I want to get rescanned for new ones. I was charged an additional $320 for them*, and had to toss out the old set. However, due to the pain, I'd stopped wearing the retainers as consistently, and my teeth had shifted. *(Again, being fully fair, they agreed to refund me $290 for my first set of retainers, but ended up just wiping out a $250 balance for my cleaning. Letting me absorb the $40 difference) - I then asked if I had any refinement trays included to fix the shifting, but was told my case had expired. - I found out the office had elected to use Invisalign Go (a lite version that expires a year after its start, despite the fact my invoice says 'Invisalign - Regular Case'). The standard Invisalign version expires after five years. For the curious, I was charged $5400 for a short 6 month treatment plan and 12 trays (Online estimates how that Invisalign Go should cost $3k-$4k, and that it cost the office ~$1k to purchase them). However, even that limited plan should have left me plenty of time to get my refinement ordered. Except: My initial complaints about the retainer, staining, sensitivity, and discomfort were waved away for months. When I finally requested a rescan for new retainers, I was not told my teeth had shifted, though it should have been clear to them they had. I requested my scans months before my expiration to verify what I was seeing, but was repeatedly told the scans are 'too difficult to send.' When I finally got them in March (after pushing) I could clearly see they had shifted. But my case had expired in January. The reason I chose this office was because it was $500 dollars cheaper than an orthodontist's quote I received. However, the orthodontist offered a comprehensive plan of Invisalign & 1 free set of retainers, and I'm certain I would not have had the issues I did with staining and tooth sensitivity had I gone there. On top of that, I ended up paying an additional (~$600 for retainers, $500 for a cleaning, and another $70 for a toothbrush), essentially making this option more expensive. And at the end of it, my teeth aren't fully straight, which was the whole point of doing this. I still quite like Dr. Collins and the office, but I'm not exactly happy, so three stars. *Edit: was provided a $1260 refund for inconveniences suffered.

I was at the Casselberry office this morning after reading their website. I needed a tooth replaced…read more(website $75 per tooth) dentures from $275 per arch, however i was told $325 for a replacement not done while you wait even though i was there 30 minutes before opening and it would take a few hours and the dentures were priced at $1175 per arch. When i got home and called to question the ad all i got was alot of justification for the price difference with no true justification. I feel this is a very shady way of doing business and would not under any circumstances trust this business. I don't understand the logic of misleading advertising all it does is cast doubt on the business. Reality is all i wanted was a tooth replaced and a new set of dentures not spending $2800. Very Unprofessional way of trying to do Business!!

Just save your time and do not come here. Waited 3 hours and the dentist was rude. Other staff was…read morenice

Everyone is very nice. Ashley does a fantastic job. Very sweet person. Dr Anderson puts you at ease…read moregoing to the dentist. Would definitely recommend.

Undoubtedly the best Dentist ever! Before I would absolutely dread going to dental appointments and…read moreoften put them off until going to Anderson Dental. I value the only set of teeth I have and Dr. Anderson is the only dentist I trust my teeth With. He is honest, gentle, and highly skilled. I'm smiling bigger than ever!!!

I am still amazed by the experience I had at this location. I got to enjoy the friendliness and…read moreamazing equipment. Once I arrived I was welcomed in and checked in right away. I had paperwork to fill out. I the office provided complimentary drinks in the lobby. After my paperwork work was completed I was able to go to the back to get a full scan of my mouth. It was in 3D with color. I was a bit skeptical because of my experience at sage dental but they said not to worry. After going over some of my goals for my smile I felt so relaxed. The dentist understood everything and answered all of my questions. After that I got to relax and watch my show on Netflix because they had TVs mounted on the ceiling while you get your cleaning done. Now the cleaning was such a peaceful moment. She cleaned my teeth with so much care. There were three flavors of toothpaste for the cleaning. I got to try the cinnamon and one other. I really enjoyed the cinnamon but decided to stick with the other that I cannot recall. I even got walked out and was gifted a tumbler too. I absolutely love my new dental office.

They care on the phone and in person! People like Sara and her manager maje a difference! Dr…read more Jaffe is super best dentist in the town of Winter Park. People in the front office Dallas is great

This is the best dentist I have ever been to in my 75 years. A friend recently recommended them…read more The office staff was very friendly and professional. Dr. Grady was extremely professional. She took care of my crown and did not try to sell me on a lot of work. Julie was supper. I have never had a better temporary crown. These people do great work.

Well I was sent here from another Doctor, and it turned out to be a very pleasant experience. The…read morestaff was welcoming and clean, great patient care with outstanding bed side manner! If you can't find this office give them a call and they will get you their. Overall just what a dental visit sure be . Well done!

Amazing new dentist Dr. Esteves she's professional, & attended to my dental emergency asap also…read moreexplained the dental treatment thoroughly going forward. The staff is great dental hygienist is kind, gentle & gives a great cleaning. The assistant to Dr. Esteves Joanne really knows her job. I have been going there for years now & prefer to have her as she explains everything as she delivers & works well w/ every Dr. going the extra mile to give that peaceful dental experience!

BEWARE of Richard Rodgers, DDS. He is a horrible dentist. He is not up-to-date on the latest…read moreadvancements in technology on dentistry. he is about 78-80 years old and it is time for him to retire. He's not friendly and rather rude, but thinks he's funny. He did a horrible job on my crowns and his office staff charge you for services that they did not complete. If you don't pay them, they report you to the credit bureau. This is stealing from customers. Now I understand why they had to partner with another dentist office. But in all honesty, stay away from Richard Rodgers, you will regret it.