From initial contact to estimate to installation the purchase of my new water heater was very…read moreprofessional. Callan, the tech, did a great job of explaining all the options to make sure I understood them all. Once I had made my decision, the installation proceeded in a timely manner. Callan was very respectiful of me and my property and made sure he had cleaned up and I was satisfied before leaving my house. I would do business with them again!

I moved into a house that didn't have a water softener, I inquired about a water softener and was…read morequickly taken care of by a very nice person answering the phones that quickly got something scheduled. Once the technicians arrived, they were polite, clean, and efficient. I'm very happy with the water softener and the overall experience. Will recommend.

Mike was very respectful about our cats (they are Indoors only)…read more Is work was awesome.

Summer maintenance check on Air Conditioner. On time, knowledgeable, cordial and efficient.read more

Patrick is a wonderful person. He really cares about his clients and makes sure that the work he…read moredoes in top notch. I found him through Home Adviser and he have been back to my home for 3 different jobs since March and I am expecting to have him complete one more for me this spring. I highly recommend anyone contact him for any of his services he provides.

I am very disappointed with this company and feel cheated. First, he charged us double than what…read morehe quoted which was incredibly frustrating since he didn't do more work than what he said he would do. Second, he later emailed us saying we owed him more money even though we had the receipts saying we paid him in full. Third, we paid to have him provide a solution to put down our drains each month but he would not provide the solution even after multiple follow up attempts. Fourth, he made us pay a fee to come back out in a year to check our drains but never came on the scheduled date. We made several attempts to contact him but he has not replied. We feel like we were duped from this company and will absolutely NEVER use them again. DO NOT USE.

Aaron Joel did a superb job. He was very quick and tidy at the job. He made sure everything was…read moreworking properly before he left. thank you!

The guys over at Superior Water Conditioning were a real pleasure to work with and way cheaper than…read morethe national guys.

He arrived promptly, ahead of schedule. Diagnosed the first issue in minutes and that project was…read morefinished. For the second project again, done efficiently as well as satisfactory. Hero Home Services, may be new to Rochester, but I hope to see them in the future. They provide plumbing, electric and hvac. Give them a call.

We recently signed up with Tonna Mechanical for one of their service plans. Today was our HVAC…read moreFall inspection. We had a similar plan with a different company when we lived in the Kansas City area. The plan from Tonna Mechanical is half the monthly cost and the technician, Jamie, was extremely professional and thorough. In addition to going over our furnace in detail, he also checked our gas lines for leaks, inspected our water heater, and cleaned our air exchange unit. He also took the time to completely explain the air exchange unit to me, which I confess I did not completely understand. During the wrap up, he also explained that we were eligible for a rebate (once every two years) from Minnesota Energy Resources for having our furnace checked and provided me with the forms needed to obtain the rebate. It was an extremely pleasant surprise. He was on time, did his job, and treated us and our home with respect. I'm very pleased that I signed up for a Service Plan with Tonna Mechanical.

Awesome all the way around. Had plumber, Estimator, HVAC service and HVAC installers. All great. A…read morebit expensive; but you get what you pay for.

B and C did the plumbing and heating in our new house. they are everything a person is looking for…read morein a friendly hardworking professional company. From the people in the office to the service men, I can not say enough good things!

Called B&C to check on a possible water heater leak. They told me it's $145/hr. Tech came quickly,…read moresquatted in front of the heater, and said "yep, it's leaking from the tank, you need a new one." Gave us estimate and scheduled replacement. The next day, the water dried up. Appt cancelled. Charged $135 for a 10 min "check." The floor is still dry. Shabby work. Not true to their rate claims. Will not use again.

We had a new clothes washer that we couldn't use because the old hoses were rusted on the shutoff…read morevalves. I called Don and he got back to me quickly, despite having just been sick! He quickly got me scheduled and got our shutoff valves replaced and the new hoses hooked up to our washer. All the while, Don was pleasant and polite. His prices are quite reasonable as well! I really appreciate him, his service, and his demeanor. He's a rare commodity this day and age. Thanks, Don!

Always appreciate Don's quick response and excellent work! He was out and had everything taken care…read moreof in less than 24 hours -- even though it wasn't an emergency. Don is always kind, professional, and incredibly fair with his pricing. It's rare to find someone so dependable, generous, and honest. Truly appreciate you, Don!